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Client is looking for a SFDC Developer to join our team of bright thinkers and doers. You will be part of a highly skilled capability group, working for clients across various industry verticals, to develop high-end software products/ services, involving configuration and customization. You should have an exceptional verbal and communication qualities and be able to present and communicate technical designs and solutions to peers. We are on a mission to transform the world, and you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact:

• Interact clearly with clients and the on-shore and off-shore project teams
• Regular involvement in thought leadership Best Practices development
• Facilitate end to end project design & development while working closely with global client

Your Skills & Experience:

• 4 to 10 years of development experience in SFDC
• Excellent hands-on experience in Salesforce application development including VF, Apex Triggers, Asynchronous Apex
• Deep knowledge of Lightning framework
• Expertise in Business Requirement gathering, Analysis & conceptualizing high-level architectural framework & design
• Experience working with Sales or Service cloud, Community Cloud, Marketing Cloud
• Conceptualize end to end integration projects & knowledge of authentication mechanism
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during Integration
• Working knowledge on continuous integration, working with repositories (e.g. Git)
• Should have experience to design the data flow and work with any ETL or dataloader
• Excellent experience in designing and architecting large scale applications
• Thorough understanding of Solution architecting & Estimation process
• Excellent consulting skills, oral and written communication, presentation, and analytical skills

Set Yourself Apart With:

• Salesforce Certifications
• Knowledge of Heroku, Angular.js and Salesforce Einstein, Salesforce CPQ, CloudCraze B2B
• sIncident and problem management skills
• Ability to provide necessary coaching to bring juniors up to speed on the technology
• Exceptional written skill for solution documentation creation for both technical and non-technical material
• Background in force.com platform and deployment experience in an outsourced service environment
• Articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Mentoring team members

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

Career level –Senior Associate

Salary Upto 35 LPA. 

Location: Bengaluru / Noida / Gurugram , Also allows remote working from any where. 

Responsibilities:

1. Collaborate with clients to understand their business requirements and objectives.

2. Conduct a thorough analysis of client processes to identify areas for Salesforce implementation.

Solution Design:

3. Configure and customize Salesforce to meet client needs, utilizing declarative tools and Apex programming as necessary.

Implementation:

4. Lead the implementation of Salesforce solutions, including data migration, integration, and customization.

5. Work with project teams to ensure successful delivery within scope, budget, and timeline.

6. Stay updated on the latest Salesforce features, best practices, and industry trends and Provide technical guidance and mentorship to junior team members.

7. Integrate Salesforce with other systems, both internal and external, using tools like Salesforce APIs, middleware, and third-party connectors.

8. Develop and execute test plans to ensure the quality and functionality of Salesforce implementations. Troubleshoot and resolve technical issues during the testing phase.

9. Provide training to end-users and support teams on Salesforce features and functionalities.

10. Offer ongoing support and troubleshooting for Salesforce-related issues.

11. Create and maintain comprehensive documentation for Salesforce configurations, customizations, and integrations.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Salesforce Certified Platform Developer and other relevant certifications (e.g., Salesforce Javascript Developer, Platform Developer II).

Experience:

1. 5-7 Years of relevant experience in Salesforce

2. Proven experience in implementing and customizing Salesforce solutions.

3. Familiarity with software development life cycle methodologies.

4. Analytical mindset and problem-solving skills to address complex business challenges.

Technical Skills:

1. Proficient in Salesforce configuration, Apex, Visualforce, and Lightning components.

Knowledge of web development languages (HTML, CSS, JavaScript) is a plus.

2. Strong communication and interpersonal skills.

3. Ability to effectively convey technical information to both technical and non-technical stakeholders.

Interview Process:

Salesforce Machine test

Technical Interview 2 round

HR Round

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers.

To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by

providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:-

• To Maintain the required uptime for Azure Cloud and IT Infrastructure.
• To provide the earliest resolution of the reported issues, which may include but are not limited to cloud & end-user related issues.
• Configuring and managing the alerts through Nagios, which may include but is not limited to scripting knowledge.
• Linux and Windows Server administration.
• Managing Firewalls and Domain Controllers.

Requirements

• Having relevant experience of 3+ yrs.
• Sound knowledge of Linux & Windows System administration
• Good Hands-on experience on Azure/AWS ( Willing to work on Azure only)
• Must be an expert in at least one of OpenStack, Cloudify, SaltStack, Rundeck, Ansible
• Good knowledge of networking, firewall & domain controller
• Basic knowledge of DevOps/Scripting
• Should be willing to work in rotational day shifts and WFO
• Flexibility to be able to work in a 24/7/7 environment

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level
• View across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive
• environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a
• perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Salesforce developer
Exp: 7-9Years

Location: Noida & Hyderabad

• Expertise and industry experience working with Salesforce (Lightning web components (LWC), Apex, SOQL, SOSL, Rest/SOAP/GraphQL Integration)

• Salesforce Admin, Platform Developer 1 / Platform Developer 2 and Salesforce Service Cloud Certification

Skills Needed

• Hands-on extensive Salesforce experience
• Experience in lightning implementation, LWC
• Ability to Perform configuration, customization, integration and support of Salesforce.com
• Hands-on Experience in customizing using APEX, Triggers, Batch Apex, Visualforce, etc
• Understanding of the Salesforce.com data model
• Must-Have hands-on experience on Deployments using Change set, , Managing release dependencies across multiple projects
• Understanding the release management and software development life cycle

Job description:  

• Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
• Good knowledge of Salesforce Lightning Framework.
• Build-in Salesforce plug-ins and connectors.
• Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
• Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
• Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
• Must have Experience in Mentoring the People in Team.
• Integration using REST and SOAP.
• Experience in Salesforce Community cloud will be preferred.
• Experience in any Deployment Tool will be preferred.
• Client Communication capabilities will be appreciated

Candidate Profile:

• 2+ years minimum of relevant Salesforce development experience.
• At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
• Should have good communication skills
• Should be B.E/B.Tech.
• Must be a Team Player.
• Should have leadership quality to manage a team, if required.