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NWAY TECHNOLOGIES PVT LTD

COMPANY PROFILE

Nway Technologies is an eminent name in the business sphere, renowned to offer unsurpassed IT software solutions in the field of Construction ERP, Transport, Cotton, Real Estate, Mall Management, Website development etc. From idealization and conceptualization to development and after-sales services, our genius professionals know their work well and never hesitate to walk an extra mile to cater to the industry specific needs of our clients. We deliver smart, dedicated and timely services to add value in our client's business and dependable work ethics. We are right now serving companies having turnover of 50 crores to

3000 crores at most.

Job Description

Department: Support

Qualification: Bachelor’s (BE/B.Tech) or other

Position: Subject Matter Expert (HR)

Experience: 4 years – 7 years

Location: Indore

Roles & Responsibilities:-

 Provide first-line support to clients via telephone/email/tickets according to decide by the

company.

 Troubleshooting and resolving IT issues in a timely manner.

 Answering customer questions.

 Receive, Review and Manage client data in the software.

 Facilitate valuable and clear verbal and written communication with clients.

 Coordinate with internal teams to identify & resolve issues as well as opportunities for

improvement of system and services.

 Provide strategic guidance to client personnel on various modules of ERP.

Requirement:-

 Degree in computer science or information technology preferred.

 Microsoft certification is advantageous.

 Previous experience in a support role.

 Experience with remote desktop applications.

 Strong analytical and problem-solving skills.

 Good communication skills, both written and verbal.

 Excellent interpersonal skills.

We have Training Internship program for COMPLETE IT FRESHERS who are looking for learning real time live projects in IT company

1) for mobile app development ( Android /IOS/ Flutter )

2)For full stack web development frontend ( react.js ) and backend ( php CodeIgniter / node.js /Java )

3) for frontend react .js

4) for backend ( php CodeIgniter / node.js / Java spring boot)

5) for SEO/SMM/Digital Marketing / Manual testing

***************

For more enquiry and detail discussion you may reach our HR Number

Company Name : Logical Soft Tech Pvt Ltd

Contact : - +91-82.69.82.97.29(HR), +91-78.69.73.15.95(HR), +91-74.15.95.09.19(HR), +91-82.10.25.18.24 (technical Department)

Email : - talentlogicalsofttech @gmail.com, logicalhr.softtech @gmail.com, hrlogicalsofttech @gmail.com,

Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Infront of Main Eye Retina Hospital, Vijay Nagar, Indore, M.P

You are required to have skills in the following areas:

• Minimum 3+ Years of experience working as a Salesforce developer.
• Proven experience in developing Salesforce applications and interfaces:
• Salesforce and/or full-stack development
• Sales, Service Cloud and Force.com
• Salesforce Lightning experience is a must
• Proven and strong development experience in APEX, Visualforce, REST, SOAP/WSDL, SQL, and system interfaces
• Proven skills in deploying and configuring Apps from App Exchange
• Experience in web front-end technologies & Frameworks
• Conceptual understanding of Master Data Management (SAP), SAP Process Integrator / Informatica /
• Hands-on experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer
• Certifications in Salesforce Admin, Salesforce Platform Developer, and Salesforce Platform Developer II
• Experience in marketing cloud (pardot, exact-target/journey builder..) and its integration
• Design, develop, test, and document innovative sales and marketing solutions
• Expert in advanced APEX, Visual force, HTML5, REST, and full-stack development
• Excellent understanding of complex interfaces in the corporate system landscape
• Autonomous review and clarification of business requirements prior to implementation, creation and
• documentation of technical design/entity-relationship including alignment with stakeholders
• Autonomous coordination of test activities with business and IT stakeholders
• Autonomous coordination and execution of deployment in line with change and release management
• process and in alignment with Veeva technical stakeholders (e.g.project and support teams)
• Good acumen of business functions with a developer mindset
• Provide technical leadership, training, and mentoring of newly build solutions to the business
• Good communication & problem-solving skills.
• Quick Learner with and ability to jump into an existing code base and understand the code quickly and make enhancements as business demands change.
• Experience working with Onsite Team.

Requirements

• Graduates from CS/IT/MCA/EC/EE stream with no backlogs (10th, 12th and graduation above 65%)

• Candidate should be aware with Software Development Life Cycle and

• Participating as team member in all phases of software development life cycle including the analysis and design of system

• Candidate Should have Effective Problem-Solving skills with excellent communication skills
• Exceptional analytical and conceptual thinking skills
• Advanced technical skills and Excellent documentation skills
• Good Knowledge about creating detailed reports and giving presentations
• Competency in Microsoft applications including Word, Excel, and PowerPoint
• Excellent planning, organizational, and time management skills

Responsibilities:

• Responsible for on call support for our software system to customers
• Responsible for End user training of our software products
• Responsible to implement software system to the end user/customer end
• Responsible for business requirement gathering and preparations of BRD FRD documents according to business needs
• Responsible for data management of software system for implementation purpose

Requirements:

 Good Communication and client engagement skills.

 Experience in developing custom, responsive UI using Visual Force Pages, Visual

Force Components along with Controllers and JavaScript/jQuery/Bootstrap.

 Thorough understanding on the Life Cycle of Development including Salesforce

Deployment/Packaging effectively using Metadata API, Changeset and Ant.

 Expertise in using REST API's, SOAP Web services, SOQL, SOSL.

 Experience in Process Automation, Security configuration, Data Model creation,

Reports and Dashboards creation, Communities and Force.com Sites, Single Sign On.

 End-to-End functional awareness of Sales Cloud or Service Cloud.

 Knowledge of Development/Coding standards and best Practices in VF/Apex and

governor limits.

 Basic Knowledge of Lightning Framework and Lightning Design System are

preferred.

 Should be experienced in translating functional requirements and business rules into

technology solutions.

Responsibilities:

 Get to the heart of customer issues, diagnose problem areas.,

 Design innovative solutions and facilitate deployment resulting in client delight.,

 Should have ability to manage projects independently

Salesforce Certifications (Any One) (Will be preferred):

 PD1

 CPQ

 Pardot

 Admin

Education Background:

 Bachelor’s degree or higher qualification.