11+ Avaya Session Manager Jobs in Hyderabad | Avaya Session Manager Job openings in Hyderabad
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• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly
• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion
• Needs to be able to follow multiple different processes depending on the circumstances
• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues
• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues
• Avaya ACSS certification
• Avaya SBC – Triage alarms, Troubleshooting breakfix issues
• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues
• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC
• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC
• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues
Job Description
- Ensure hardware quality by performing client's qualification tests on servers and components
- Draft organized and detailed qual reports of tests showing outputs and PASS/FAIL results
- Debug HW issues found during tests by running investigative steps such as reproduction tests, problem isolation and fix verification.
- Prepare servers for test by validating HW config and updating FW
- Provide progress updates of tests on a regular basis in task tracker
- Attend stakeholder meetings to provide updates to open qualifications
- Support building out diagnostic definitions for hardware failures
Qualifications
- 5+ years of BMC test experience
- Experience with data center server (x86) and component testing and debug - CPU, DIMM, Motherboard, BMC, SATA/NVME Drive, NIC, PSU
- Experience with data center server FW component testing and debug - BIOS, BMC/IPMI/redfish, Drive FW, NIC FW, RAID FW, CPLD
- Experience with Linux shell/bash scripting to support HW testing
- Experience on Python automation
“The only way to do great work is to love what you do”. Are you someone who embraces challenges or is interested to do something out of the box? Fission Labs leverages cutting-edge technologies to foster innovation and provides scalable solutions to identify customers’ core business needs. We manage end-to-end product development by optimizing new technologies such as AI, ML, Salesforce, Bigdata, Cloud and so on. We provide scalable solutions to some of the best Silicon Valley start-ups and enterprises.
Work Location-Hyderabad-Shift timing 4 PM to 1 AM IST with attractive shift allowances
Roles and responsibilities:
- Responsible for the development of Salesforce.com solutions within the scope of Business Applications projects and enhancements
- Apply best practices and technical/business experience to Salesforce solutions, including design trade-offs and communication of design decisions
- Work with backend systems, integration, and data warehouse team members to implement integrated data and process flows. Analyze and recommend improvements to existing data and process flows.
- Support Salesforce.com system administrators as necessary to set up fields, profiles, roles, security, and other configurations
- Responsible for source code management including check-in, code merges, and branch management, using tools such as Git and Jenkins
Educational Qualifications
- E / B.Tech / M.E / M.Tech / M.S / MCA graduate (preferably from a reputed college or University) with minimum 3-7 Years of experience in Salesforce development with a Product based company (Preferably Cloud or Mobile based)
Technical Attributes
- 4-9 years of experience in developing large-scale solutions on the Force.com platform. At least two large enterprise Salesforce implementation projects involving multiple releases, change management processes, and/or multi-locale deployment.
- Experience in Lightning Framework, Apex, Visual Force, Triggers and Patterns and must have completed 2 salesforce certifications.
- Experience in LWC is a must.
- Must have experience in CI/CD and provide inputs for integrating Salesforce with other cloud and noncloud solutions.
- Expertise in Sales Cloud or Service Cloud or Community cloud is mandatory
- Experience in translating business requirements into working solutions using a combination of Salesforce.com configuration and custom development approaches
- Expertise in building customer-facing, web-based user interfaces for customer and partner communities, with an understanding of HTML/XHTML, XML, Java, JavaScript, CSS, AJAX, SQL, SOAP based or RESTful web services
Javascript· Oracle CPQ Configuration/BML Development knowledge to meet documented business process requirements.
· Develop and support Configuration, Commerce, integrations, reports, workflow, BML and custom development in a CPQ environment.
· Working knowledge on complex product hierarchy and pricing models
· Expertise in BOM, Integrations
· Good knowledge in REST APIs, CSS, Java Script (CPQJS APIs) and XSL.
· Experience in handling CPQ Migrations and release upgrades.
· Better understanding of CPQ best practices and addressing performance related issues.
· Should be able to troubleshoot and resolve the system issues
· Playing a critical role in testing, evaluating and delivering high quality end product.
· Sound knowledge in Quote to Cash process.
- Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
- Worked with SAP MM, SD, FICO and HCM.Having experience in S4 HANA implementation.
- Absolute understanding of mapping technical designs to Functional Documents (FS) & creating/reviewing corresponding Technical Specs (TS).
- Detailed & exhaustive understanding of coding practices & naming conventions in ABAP.
- Deliver of New Business Request/ Change Request with good quality, the defined timeline and the defined budget Data Dictionary Concepts (Mandatory)Report development classical / Interactive / ALV ,SAP Script / Smart forms /Adobe Forms Module Pool ,SAP BAPI/RFC Performance optimizations
- Proficient in finding correct User Exit / SAP Enhancements Points and SAP BADI.IDOC Configuration, extensions, custom IDOC (Mandatory as working knowledge , if not complete hands-on)
· Planning and coordinating with internal and external stakeholders to ensure project execution as per technical and functional specifications.
· Reviewing technical requirements and adapting those into a http://force.com/" target="_blank">Force.com application.
· Communicating with end-users to fully understand client expectations.
· Participating in and leading code-review sessions to identify potential project bottlenecks and suggest solutions.
· Requirement analysis, database design, coding, testing, implementation, and maintenance of Salesforce and associated software applications.
· Managing technical delivery of integrations and custom extensions.
· Providing hands-on support in software/application architecture, development, design, independent analysis, and problem resolution.
· Overseeing development, design, UI, and technology integration efforts for the effective completion of a project.
· http://salesforce.com/" target="_blank">Salesforce.com
· Guiding clients over technology, processes, and applications while updating them on regular project-related developments.
Who you are
· 4+ years of experience in http://force.com/" target="_blank">Force.com applications design, development, integration, AppExchange launch and support and minimum 2 years of hands-on experience in Salesforce Lightning development.
· Fluent in Salesforce Lightning. Extensive experience developing Lightning Components – both within the Salesforce Lightning Design System and by writing custom Lightning Components in Javascript within the Aura framework.
· Solid experience in Lightning component development and Salesforce customization.
· Convert business requirements into well-architected solutions that best leverage the http://salesforce.com/" target="_blank">Salesforce.com platform. Develop the technical Design, custom solution, and system design based on lightning platform
· Minimum of 2 year Lightning Component development experience.
· Minimum of 3+ year experience with Salesforce platform programming languages – Apex, Visualforce, Lightning Component framework.
· Minimum of 2 years experience with Lightning Design System framework.
· JavaScript, Remote Objects or JavaScript Remoting/events, JQuery, CSS
· Salesforce Static Resources Setup and usage of lightning apps and embedding in VF pages.
· Implementing REST integration (http://salesforce.com/" target="_blank">Salesforce.com web services API, REST API, JSON, Apex, HTML)
· Being a Certified http://force.com/" target="_blank">Force.com Developer is a must, an Advanced Developer is highly desirable
· Strong knowledge of Agile methodology
· Proficiency in Apex, Visualforce, Web Services, SOQL, AJAX, XML, Javascript, HTML
· Experience in SFDC customization, integration, and administration
· The ability to lead workshops and provide direction to your team members
· Excellent communication and presentation skills
Skills:- Salesforce, Salesforce Lightning, Integration, Salesforce Apex, and Visualforce.
1. Act as a first line support for IT department
2. Answer internal and external customer calls and emails
3,create service desk tickets, assign technician and follow up closure
4.Monitirng service desk dashoard and sending alert for SLA violations
5. end to end front line coordination
Skills - experience in interacting with US clients
basic understandign of IT set up and computing issues
ITIl V3 certification would be an added advantage
Please note that the shift timings will be 6pm to 3am and 8:30pm to 5:30am.
Home drop available
JOINING BONUS FOR EARLY JOINERS .
PythonResponsibilities:
* 3+ years of Data Engineering Experience - Design, develop, deliver and maintain data infrastructures.
* SQL Specialist – Strong knowledge and Seasoned experience with SQL Queries
* Languages: Python
* Good communicator, shows initiative, works well with stakeholders.
* Experience working closely with Data Analysts and provide the data they need and guide them on the issues.
* Solid ETL experience and Hadoop/Hive/Pyspark/Presto/ SparkSQL
* Solid communication and articulation skills
* Able to handle stakeholders independently with less interventions of reporting manager.
* Develop strategies to solve problems in logical yet creative ways.
* Create custom reports and presentations accompanied by strong data visualization and storytelling
We would be excited if you have:
* Excellent communication and interpersonal skills
* Ability to meet deadlines and manage project delivery
* Excellent report-writing and presentation skills
* Critical thinking and problem-solving capabilities
TM1 Lead Engineer
Job Description:
The Lead Engineer should have good communication skills and is able to work with colleagues in Change delivery and Finance Users.
The Lead Engineer should have a very good understanding of Financial Statements.
As the Lead Engineer you might be working across different projects simultaneously 9+ Years TM1 Development experience Expertise in developing end to end solutions from ground up in TM1 Ability to design secure, scalable, configurable and modular solutions Expertise in applying optimisations both for performance and configuration Highly proficient in all aspects of TM1 development and Infrastructure
|| Expert in IBM Planning Analytics 2.0 Expert in development on PAW and PAX Highly proficient in developing TM1 Rest API based solutions Strong knowledge of MDX, SQL, Excel, Visual Basic, relational databases Must have good verbal communication skills
– Ability to work across geographies
A self-motivated, confident team player who leads by example and provides guidance to others DevOps and Agile engineering practitioner, test driven development Excellent communication skills & team player
C++2 Hands-on experience in Desktop application development using C++ with QT framework:
3 Knowledge of C++ with QT User Interface, Data Structures, Algorithms:
4 Able to do debugging desktop applications using QT:
5 Thorough knowledge of the standard library, STL containers, Data Structures and algorithms:
6 Knowledge of the latest C++11,C++14,C++17 standard:
7 Familiarity with various tools such as GIT, Jenkins, JIRA:
8 Working in cross platform Windows, Mac and Linux:
9 Experience of API and 3rd party library integration in C++:
10 Experience working with version control systems (Git) and build servers, Application’s build process and build automation:
11 Knowledge of best practise solutions for monitoring live systems:
Java
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