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JOB TITLE/HEADLINE:  Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

 

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
  • Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
  • Design, develop and launch a new product in the market.

• Will manage end to end customer journeys, processes and customer experience.

• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

 

 

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3^rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

 

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

 

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

 

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

 

 

 

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

 

 

Job Title: Product Manager

Company Overview:
India's first sustainable, size  inclusive brand for athleisure, activewear & essentials for women. our  brand’s  aim is to blend the boundaries between function, fashion, comfort, size and fitness.

Responsibilities:

• Manage e-commerce website and supporting web applications.
• Develop and follow product roadmap.
• Participate in project & release planning.
• Analyze, monitor, test, document & configure applications.
• Must be a self-starter & be able to work with minimum supervision.
• Take complete ownership of product streams, create a roadmap and maintain backlogs.
• Own the entire product life cycle for products from inception, strategic planning, delivery to live launch, post-launch tracking, and ongoing product management, enhancement, and development.
• Conceptualize new business initiatives by working with business stakeholders and creating business impact through effective planning, business analysis, and operational data metrics, and by driving execution with the operations and technology team.
• Collaborate with the engineering team and business owners to identify problem statements, and define the business goals and metrics.
• Will work closely with different teams to create synergies leading to a high-quality product.
• Analyzing product metrics regularly and using the learning for product innovations and improvements.
• Ensuring timely delivery of projects through proper planning, scheduling, and execution.

 

Qualifications & Skills:

• A Full-Time Bachelor's/Master's Degree in Engineering (IT/CS) is mandatory.
• A Master's in Business Administration or equivalent experience in a high-growth tech company or startup is a plus.
• Experience in developing a website on Shopify is required.
• 2 to 5 years of product management, IT, e-commerce, operations, or related experience on a digital product/platform.
• High proficiency with JavaScript libraries like Nodejs/React, GraphQL/PHP, AWS, and MongoDB development.
• Experience as a generalist working on the front and a fair understanding of APIs to build products that delight users both internally and externally.
• The ability to stitch together many different services and processes together even if they have not worked with them before.
• Ability to think about systems and services and write high-quality code.
• Prior experience in a startup is mandatory.
• Good working experience with Data Structure, Algorithms, Low-Level Designing, and Object-Oriented Design.
• An entrepreneurial spirit and enjoys moving quickly on new, green-field products.
• Able to manage complexity with simplicity. Able to manage multiple, complex projects/features simultaneously with cross-functional teams.
• A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem-solving.
• Open-minded team player with excellent communication skills.
• Agile and innovative with the tenacity to thrive in a constantly changing environment.
• Ability to resolve meaningful business and technology problems creatively.
• Highly analytical and strong attention to detail with a bias towards action.
• Thinks strategically, but stays on top of tactical execution.

Prepare, maintain, and evangelize the product & features roadmap for short-
and long-term releases, based on business opportunities and market research.

● Work with cross-functional product teams to accomplish product objectives,
overseeing timelines and meeting deadlines for product releases.
● Validate detailed specifications and development costing versus market potential and future predictable revenue.
● Responsible for product launch and release plans. Coordinates internal and external product launches working with Marketing Support and Training
teams.
● Collaborate with technology to create strategies by which technology will be developed or adapted to meet market needs and leverage opportunities. (e.g.,
Buy/Build decisions)
● Monitor and analyze new technologies and inform the team of their potential applications to our business. Conduct and lead forward looking research
studies.
● Create and maintain profit and loss documentation for products and services.
● Act as liaison between Marketing, Technology, and Customer Experience teams to support product positioning and customer demand as part of new
product development

Sr. Product Manager at OneCard 

At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others. 

YOU MAY BE A GOOD FIT IF:

• You can think in terms of the big picture, but deliver on the details
• You observe users and talk to them to get insights for building products. 
• You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
• You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing. 
• You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
• You communicate with empathy and exceptional precision
• You are technical enough to ask engineers good questions about architecture and product decisions alike
• Beyond just shipping new products, you obsess about continuous product improvement

REQUIREMENTS

• You’ve spent at least 3 years in product management, especially working on mobile apps. 
• You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link. 
• You’ve worked with design teams and software like Figma/Zeplin/Balsamiq. 
• Experience in Fintech and gaming is preferred. Especially working on reward programs. 

You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link. 

YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:

A few words on...

• Why you’re interested in being a product manager at OneCard in particular
• The product you are most proud of shipping, and your role in its development
• The biggest product mistake you’ve made (we all have them!)

3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website

• Oversee responsibilities and timely execution of Web Executive
• Collaborate with SEO Team to implement strategies
• Liaise with Design and Development teams for tasks and projects
• Be proactive in pitching improvements to the websites
• Plan, implement, manage, monitor, and upgrade the client's website
• Respond to and troubleshoot all website issues
• Identify and respond to all website security breaches
• Ensure that the website is protected by enabling the appropriate security measures
• Conduct content audits to eliminate redundant and/or duplicate information
• Plan communication aligned with the brand’s strategy
• Ensure website quality and efficiency by conducting regular test plans
• Plan to improve the User Experience of the website regularly
• Collaborate with teams and management to ensure that the website aligns with brand strategy
• Prepare and present strategies to grow website metrics that are important to the brand
• Keep up-to-date with industry best practices and monitor competitor websites
• Plan, strategise and track promotional campaigns
• Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders
• Maintain tracker of all updates on the website
• Ensure Client satisfaction & smooth communication

• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail

• At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)
• Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)
• Participate in at least 2 external website awards

• Strong attention to design detail
• Understanding user behaviour and building user journey
• Analytical mind and problem-solving attitude.
• Fantastic time management skills
• Ability to manage and work with teams
• Good clear communication
• At least 2 years of experience using any 2 CMSes
• Experience using at least 1 ecommerce platform (eg: Shopify, Magento)
• Google Analytics Power User
• Understand and read API Documentations
• Ability to adapt to new tools and softwares
• Resolve team conflict
• Good understanding of SEO
• Ability to troubleshoot website issues in a fast-paced environment
• Presentation skills
• Preparing Pitch decks

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, Powerpoint
• Photoshop & Illustrator basic
• Figma basic

What you would be expected to do:

• Gather, prioritize and refine requirements while keeping team members well informed
• Create Use Cases, Flow Charts, Mock Screens, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements
• Rolling out of new products/apps/automations and resolving stakeholder queries/issues
• Automate business processes using tools like Zapier/Google Scripts, other automation tools
• Collaborate with cross-functional groups and assist in the entire product lifecycle from design to development to launch
• Responsible for testing of applications/solutions/web panels at various stages of the lifecycle
• Working with the development team/or independently on integrations (using 3rd party tools to create mobile applications)
• Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania

You might be a strong candidate if you:

• The ability to structure and analyze ambiguous problems
• The ability to communicate ideas clearly through workflows, feature descriptions etc.
• Proactive and willingness to get hands dirty
• Attention to detail

What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry; 
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world 
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy

Product Director in B2B product based companies
Partner with product and UX peers to create beautiful consumer experiences that are consistent with the brand's identity and promise.

What will you be required to do? You will be responsible for determining customers' needs and desires by specifying the research needed to obtain market information. You will recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or design changes. You will have to continuously assesses market competition by comparing the company's product to competitors' products. You will be providing source data for product line communications by defining product marketing communication objectives. You will have to pioneer in bringing new products to market by analyzing proposed product requirements and product development programs; preparing returnon- investment analyses; establishing time schedules with engineering and business. You will be required to maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. You will the complete owner of the product and will be responsible for detailing out each and every specification in the product document. Does this sound like you?  You have 3-8 years of experience in building a consumer facing product and have created an impact  You are transparent about your prioritization and roadmap process  You have the ability to Say “No,” but explain why in terms that stakeholders understand  You are a ruthless prioritizer while balancing the needs of customers and stakeholders  You bring evidence-based decision-making in your communication  You are able to communicate and derive the maximum out of the business leads  You have excellent leadership, communication and detailing skills  You hold a degree from a premium MBA college or engineering graduate from Tier 1 institutes  You are a research oriented self-starter with genuine curiosity of looking at the bigger picture - constantly seeking out ways to improve customer experience  Interest and background in technologies and the logistics sector are an added bonus  You hold a degree from a premium college, you will still be tested on IQ and SQ. We use this to filter but we don’t hold this against you.  You manage your day by work and not by watch.  If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!