11+ Business service management Jobs in India
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Micro Focus BSM - Business Service Management-L3,BSM Consulting-L3, (Mandatory) .
As a Lead Administrator, you should be able to act as a Single point of contact for the technical tower in front of the customer management.
Ensure proper communication and quick resolution as a crisis manager.
Responsible for Vendor Management and people management.
Drives day to day operations and work plan allocation/management.
Conduct periodic reviews with teams.
Weekly and monthly status reports to higher management.
Participate in business meetings with various stake holders.
Take corrective actions based on the customer satisfaction surveys.
Drive service improvement programs.
Ensure adherence to quality / security standards defined for the engagement Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents.
Effort estimation/reviews on need basis for new projects. Minimum work experience: 5 - 8 YEARS
Experience: 1+ Yrs
Required Qualification: Bachelor’s degree or Equivalent
Core Competencies:
1. Operation coordination
2. Vehicle placement
3. Loading, unloading coordination
4. Vendor handling
5. MIS preparation
6. Client coordination
Roles & Responsibilities:
1. Vendor Management - Improve the performance & SLA commitments to clients. POD Management & Tech compliance by Partners.
2. Supply Cost Optimization - Managing supply Cost to the most optimal level.
3. Issue Resolution - Communicating as a bridge between Client and Vendor for various issue resolutions.
4. Advantageous if the Candidate have prior experience of Managing big fleets in Ahmedabad.
5. Soft Skills required - Organized Candidate, Decision Making, Sincere & Disciplined.
6. Operations experience
- Hiring and managing driver-partners for transportation of goods
- Execution of Pickup and Last-Mile Deliveries with defined SLAs
- Execution of Hub Operations (Receiving of material, Sorting of Goods, Dispatch of material)
- Documentation management & Required system updations.
- Vendor management.
- Preparing and circulating relevant reports.
- Managing 2-3 staff to handle various sub-tasks related to documentation/operations
- Assisting the Manager - Operations in relevant Sales related activities.
- Assisting the Manager -Operations in all improvement related projects through data collection client/partner interviews etc.
Someone who has prior experience of Managing huge fleets in the city.
Overall:
Supply interaction - 20%
Process-oriented - 50% ( Drive tech adaptation, maintain data, support MIS team )
Manage client escalation - 30% ( He will be client-side POC from our side )
Mandatory Skills: local language proficiency with Hindi & English
Key Technical Skills –
Candidate will be responsible for administration, support, and
implementation of Dynatrace Application Performance Management (APM) solutions to business
and technology needs.
Preference will be given to candidates who have worked on Dynatrace OneAgent tool.
Experience in Monitoring the responsiveness and availability of critical websites and web
applications from the end-user perspective.
Experience working on SaaS based Dynatrace platform implementation.
Implementation experience across application monitoring, synthetic and real user
monitoring solutions following best practices across the enterprise.
Support application monitoring for Java, .NET, NodeJS and other application
architectures.
Have executed at least 2 large scale implementations on Dynatrace.
Have knowledge/experience on Performance Testing will be an add on.
Good understanding of troubleshooting performance issues encountered during performance
testing.
Other requirements –
Experience in interfacing with the customers.
The person should have experience coordinating and communicating application
performance management (APM) activities with key stakeholders.
Ability to mentor development teams and guide them in resolving complex technical issues
encountered during production monitoring.
Excellent written and verbal communication skills
Tolerance to ambiguities
Location – Mumbai
Education -
For us on the job capability matters.
Senior Team Lead, Software Engineering (96386)
Role: Senior Team Lead
Skills: Has to be an expert in these -
- Java
- Microservices
- Hadoop
- People Management Skills.
Will be a plus if knowledge on -
AWS
Location: Bangalore India – North Gate.
I am currently trying to Hire Performance Engineering experienced candidates for My client Quality Kiosk.
This will be a Full Time Position with Quality Kiosk
Role : Performance Engineering
Work Location: Bangalore/Mumbai
Exp: 7-12 yrs
Notice Period: Immediate - 2 weeks max.
Note: If Interested, Kindly Share your passport size photo which is mandatory.
URL –
JOB Description:
Expert knowledge and strong experience using tools, LoadRunner/JMeter,. etc. and understanding of APM solutions like AppDynamics, Dynatrace,. etc
Hands on experience in Unix/Linux OS environments and operating system internals, file systems, disk/storage and networking protocols. System internals.
Having working knowledge with VMs and Containers.
Coding Knowledge in programming languages like Java/Python and scripting languages is must.
Experience in ORACLE DB tuning and optimization.
Knowledge of distributed database, distributed computing and high frequency transactions is a big plus.
Effective verbal and written communication skills. Strong interpersonal, facilitation and leadership skills.
Deeply self-motivated with the ability to work independently, coordinating activities within cross-regional and multi-functional teams.
Previous experience with financial/Banking services or payments processing domain is a big plus.
Knowledge of any scripting language is a must.
- Understand the GST business
- Timely generation of invoices
- Communicate with clients
- Responsible for accounts receivables
- Maintenance of data, Data collation, submission of reports as required
- Coordinate with support team/domain team
Skills and Qualifications
- Good communication
- 2+ years’ experience in an operations management position
- Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
Operations manager
Salary: 5-8 LPA
About Love Heals Cancer:
At Love Heals Cancer, we aim to extend life and improve the quality of life for cancer patients through integrative oncology treatment, which covers both medical treatment as well as complementary treatment (Nutrition, emotional wellness, fitness, and community support).
To provide the best medical treatment options to cancer patients, we have partnered with 50+ hospitals across India, and cover 1,000+ oncologists. We also provide patients access to a full range of diagnostic tests that are required to arrive at the most effective cancer treatment.
We heavily deploy technology in our operations, and have recently launched the world’s first Integrative Oncology Preliminary Assessment Report tool (ZIOPAR) to guide cancer patients free of cost on the possible treatment options based on their cancer profile, symptoms and other conditions.
We believe in innovation, dedication and commitment. While we have the thrill to seek out and capture the world, we are looking for a responsible partner in you. If you feel you can become one of us, apply today.
Responsibilities:
NGO manager must possess knowledge in key areas of management, from setting and implementing strategies to marketing and fundraising. Like for-profit company, managers of NGO must understand the value of planning strategically and monitoring and evaluating outcomes with an eye on concrete objectives.
Manager of NGO must be able to successfully:
- Lead and manage by motivating people to remain optimistic even when faced with challenges and encouraging good performance and values
- Allocate resources and supplies as to ensure volunteers can complete their responsibilities to their highest potential
- Create programs and challenges that are as effective and efficient as possible
- Ensure that all implemented activities are relevant to the mission and vision of the organization
- Engage the external community as to build and maintain essential relationships
- Invest in building relationships, both with the outside community and with the population that the NGO is targeting
- Support and connect with the population targeted by the NGO
- Be the public face of the NGO
- Carry out fundraising efforts with only the highest ethical standards
- Identify fundraising strategies that benefit and complement the mission and vision of the NGO
- Manage the execution of our strategy by defining deliverables, dependencies, deadlines, and budgets
- Build a culture of cross-team communication and transparency by maintaining a feedback loop between the board, executive team, staff, partners, and product users
- Support a driven, fast-moving team on a day-to-day basis and develop a bar for quality execution through your leadership
Successful manager of NGO:
- Advocate and embrace change
- Listen to the needs of the people they serve
- Recognize and support change within a specific population
- Utilize essential interpersonal, communication, and listening skills
- Support the NGO’s board members by supporting their operations and administration
Requirements:
- Mandatory 4+ years of work experience with NGO
- 2+ years of experience in fundraising with NGO
You will get:
- Some of the best people to work with (founders are IIM graduates and investment banker)
- An opportunity to make a difference in the lives of millions of cancer patients across the globe
- A great learning environment and opportunity to grow
About the Role:
We are hiring a high spirited Operations Executive, to spearhead operations in India and begin rapid expansion across Indian Cities. The individual should be proficient at and enjoy solving complex problems and execute at grass roots along with the team. The objective is to implement fleet protocols, optimise vehicle utilisation and grow the fleet size as HelpNow continues to accelerate across the country.
Job Responsibilities:
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Streamlining and managing our ambulance fleet.
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Expanding operations and launch of the service in new cities.
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Procuring more ambulance vehicles, drivers, medical staff and service vendors in each city.
-
Optimising arrival times and fleet occupancy percentage.
- Ensure gold standards for our vehicles and groom the fleet staff for a great patient experience.
The candidate should have minimum 3 years of experience in:
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Managing large vehicle fleets and drivers.
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Working in a technology-based organisation.
-
Prior experience of managing multi-city fleets and teams.
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Work at a hyper growth startup (Series-A or further)
The Operations Lead will be responsible for desinging and deploying a rural distribution strategy with our partners pan-India. This would mean the role would consist of the following:
1. Create rural logistics scheme, detailing the physical infrastructure and partners needed
2. Work with financial entities and CFO to build a 'financial logistics' plan to limit revenue leakage in the supply chain.
3. Monitor, fulfill and service the entire Veera supply chain, setting up touchpoints for data collection.
4. Ad-Hoc tasks as needed
Compensation will be on an options basis, with commission based on channels succesfully created. This is open to discussion. There is an opportunity for rapid career advancement, with the startup eventually looking to hire the Operations Lead into the COO (Chief Operations Officer) role.
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day’s work and reporting it to the team manager.
8. Manage maintenance of equipment / devices and services.
Note:
- MUST OWN TWO-WHEELER WITH DRIVING LICENSE
- CANDIDATE WHO CAN JOIN IMMEDIATELY.
- FIXED TRAVEL REIMBURSEMENT.