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Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on!
What is Wishup?
Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 by IITM & IIMA alumni and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all remote company in the world.
In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see!
Job Profile:
- An Online Business Manager at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment)
- The role would require working in the US time zone
What’s in it for you?
- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas
- No hassle of US visa application; since it’s remote working
- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices
- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever!
- Scope of rapid growth based on bi-annual appraisals
- A healthy work-life balance
Roles & Responsibilities:
As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks:
- Project Management
- Ecommerce Assistance (Amazon Seller/Shopify)
- Advanced Excel and MIS Reporting
- CRM and Lead Management
- Online Research
- Lead Generation
- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.)
You're a great fit if you have:
- At least 2 years of full-time employment experience
- A stable career employment track record
- Impeccable written and spoken English
- An aptitude for mathematics and logic
- A solid experience in resolving work-conflict situations
The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized
Job Prerequisites:
- High-speed internet connection
- Laptop with an integrated camera and a pair of headphones
- Distraction-free workspace with zero external interference
- Ability to work in US time zones
Work Shift (either of the following may be allocated):
Mon-Fri, 6:30 p.m. - 3:30 a.m. IST
Mon-Fri, 9:30 p.m. - 6:30 a.m. IST
Company Reviews:
https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng
Social Media Links:
LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/
Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/
Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow
Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/
Training at Wishup:
https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4
Life at Wishup:
https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA
Job Responsibilities.
- Assist in talent acquisition and recruitment processes
- Update our internal databases with new employee information, including contact details and employment forms
- Conduct employee onboarding and help organize training & development initiatives
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Gather payroll data like leaves, working hours and bank accounts
- Promote HR programs to create an efficient and conflict-free workplace
- Assist in the development and implementation of human resource policies
- Undertake tasks around performance/productivity management & improvement of all employees
- Organize half yearly employee performance reviews
- Maintain employee files and records in electronic and paper form
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Requirement
- Good Communication Skills
- Problem Solving Aptitude
Major Areas of Responsibilities
1. Strong fluency with Excel formulas and functions.
2. Strong analytical and data gathering skills.
3. Analyze financial data and create financial models for decision support.
4. Revenue analysis, strategizing for the growth of business.
5. Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements.
6. Work closely with the accounting team to ensure accurate financial reporting.
7. Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.
8. Guide the cost analysis process by establishing and enforcing policies and procedures.
Qualification
1. BE and Btech
2. MBAs are preferred
Skills
- Knowledge of Microsoft Excel, Word and Power Point.
- Great Analytical Skills
Strong quantitative and analytical competenc
Job Description
This is a remote position.
About the Company:
Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.
We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.
Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.
Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.
If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!
We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.
Requirements
Responsibilities and Duties:
- Manage growing support teams
- Manage inbound calls, chats, ticketing system and emails.
- Taking ownership of tickets, acknowledging them for confirmation to the customer.
- Guide Customers with technical or non-technical problems
- Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
- Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
- Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
- Commitment to documenting knowledge in the form of knowledge base tech notes and articles
- Act as a liaison between the delivery team, customers and vendors.
- Proactively work on building process improvements to enhance the customer experience.
Technical Knowledge and Skills:
- BE degree in Information Technology, Computer Science, BCA, BCS or similar
- Work experience in technical support, IT support, or as a technical engineer is a plus
- Aptitude for problem-solving
- Excellent client-facing/customer service skills
- Excellent written and verbal communication skills
- Ability to focus and follow-through to the resolution of issues
- Ability to diffuse tension and work the issue at hand
Basic knowledge of MySQL, Shell Scripts, etc is a plus
Benefits
What We Provide -
- Opportunity to improve & learn new things.
- Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
- Hell lot of stuff to innovate and learn at the same time
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
- Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.
Location: Pune (Remote)
PS: We're a small team, and your impact is going to be huge!
Role and Responsibilities
1 The primary job of the incumbent is to detail and document all customer impacting processes.
2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production
3 Document all customer impacting processes.
4 Discuss with all stakeholders to lay out the processes for the organisation.
·
5 Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.
6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.
'
7 Lead the UAT for Credit Card Management systems/ EUC systems.
8 Define and execute test cases for code and product changes pending implementation.
·
9 Research transactional data to identify anomalies and facilitate process improvement efforts.
·
10 Manage/ Control the overall process depository.
Qualifications and Education Requirements
SKILLS required
· Deep understanding of the Credit Card life cycle.
· Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )
· 2/3 years’ experience in a Credit Card Operations/ Service
· Highly organized with strong communication, problem-solving, documentation, and presentation skills.
· Bachelor’s degree preferred, but relevant years’ experience considered.
· Experience with use case development and testing coordination.
· Knowledge of process analysis and process efficiencies.
· Proficiency in Microsoft Word and Excel.
Roles and responsibilities:
- LinkedIn outbound - building and nurturing LinkedIn connections
- Updating prospect details in CRM
- Keeping track of outbound mailboxes.
- To generate and cultivate business prospects and relationships, take the lead in producing ideas and presentations for new business materials.
- Managing our current sales pipeline as well as identifying new business opportunities
- Create and maintain a customer relations management database.
- Sales and marketing documents must be updated to meet requirements.
- Develop a roadmap and sales strategy to secure new business by conducting competitive product analysis and market research.
- Should be okay to work on Saturdays, can take off on Sunday and Monday.
- You do not need to have great typing skills.
- Entering customer and account data from source documents within time limits.
- Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
- Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry.
- Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
- Research and obtain further information for incomplete documents.
- Respond to queries for information and access relevant files.
- Comply with data integrity and security policies.
- Should have a fundamental understanding of how to craft content & email copies using ChatGPT
- Have good knowledge on google sheets and documents
Responsibilities
- The employee will be Spocsperson for all back office activities for one of our client
- Responding to queries via mail and inbound calls.
- Generating bulk offer letters and salary slips and sending them on mail
- Documentation , updating of details and onboarding of received data in master file.
- Verification of bank details.
- Sharing and maintaining database of Esic and PF to employees.
- Updating Nominee details and family details of employees
- Any other back office and data maintenance activities as required in future.
- Payroll Data Sheet Maintenance where verifying the attendance and salary details including its ESIC , PT , PF Calculation etc.
Key Skills Required
- Excellent hands on practice on working on Ms Excel
- Excellent knowledge of Pivot Table , Vlookup , Conditional formatting etc and shortcut key formulas
- 30 -40 wpm per minute typing skills are mandatory
- 1 -2+ years’ experience as database management or MIS Executive
- Candidates who have experience in customer service while maintaining database and working on excel will be preferred
- Satisfactory communication skills in English to respond queries on mails.
- Person who is dedicated towards his work and understand his duties
Job Location – Paldi , Ahmedabad
Salary – 15000-20000
Roles and Responsibilities:
- Establish viable opportunities.
- Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels.
- Score the viability of an interested lead for the sales team.
- Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads.
- Organise and keep the lead status updated in the CRM software.
- Proficient in Lead generation through email, outreach platforms and data search tool like LikedIn; Sales Navigator
- Follow company decorum at all times when representing the organisation.
Desired Candidate Profile:
- A graduate in any stream (10+2+3 regular education)
- 3-5 years of experience in lead generation and prospecting
- Effective communication skills
-
Proficiency with CRM software
- Customer-focused and adaptable to different personality types
- Have the ability to multitask, set priorities and manage time effectively
- In-bound & Out-bound lead generation experience
- data building and data mining using search tools
- Excellent client servicing skills
- Top-notch verbal and written communication skills
Location : Noida/ Delhi
Notice Period : Immediate
We are seeking an experienced proofreader in English language to handle proofreading requirement of 10 to 15 articles on a daily basis.
Speed and consistency without compromising on quality is a must. Ability to understand client brief and proofread accordingly is required. Fluent communication skills and work transparency would be necessary to align oneself to a primarily remote-workforce.
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