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- Implement and constantly improve Processes and System to reduce inventory, minimize cost and maximize inventory utilization.
- Responsible for entire inventory movement cycle immediately after the PO is raised at HO.
- Tracking ETD & ETA of all Import Consignments as well as Internal Inventory movement within India Operations.
- Coordinate with Buying Team and Location Teams on Periodic Sales & Inventory Requirement Forecast – at least for a period of 3 months / 1 Qrtr in advance.
- analyze Inventory requirement at location as per Promotion Calendar in coordination with respective Buyer and Track / Monitor Efficacy of each Promotion.
- Interacts with each Location Team and ensure steady flow of valid and valuable feedback on sales and inventory.
- Execute & Maintain Category & Merchandising Planogram as prescribed by respective Buyer.
- Responsible for Setting up and Implementation of Auto Replenishment Process at all locations in coordination with Location team and IS team.
- Formulate, Generate and Share Inventory related MIS reports with HO Functions on periodic basis. For example – Self-life Expiry Report, Stock Availability Report, Flagging all potential alert situation
Role = Front desk Executive
Location = Powai and Santacruz, Mumbai
Working days = 6-day working
LOOKING ONLY FOR FEMALE CANDIDATES
MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software
Job Description for Front Desk
• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)
• Greet, communicate and welcome clients with a smile.
• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)
• Answer questions and address grievances
• keep updated records and files of the clients
• Familiarity with EcoGreen & Zenoti
• Answering All incoming calls and redirecting them or keeping messages.
• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.
• Be familiar with procedures for handling all aspects of customer complaints or disputes.
• Should be able to handle bookings and process billing part and follow up with clients for balance payment.
• Asking them to book the next appointment while they done with treatment
• Maintain a professional environment and brand decorum.
• Should have a client schedule ready before the client arrives.
• ensuring to inform the client about the waiting time and about the delays in their schedules.
• Responsible for sharing the incident sheet and reporting it to the clinic manager.
• Responsible for escalating client issues to concerned doctors .
• Ensuring timely redemption of packages and sessions
• Ensuring Timely to close bills and pre paid balance of clients
• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.
• Responsible for arranging/coordinating
or keeping ready the machines for movement between the rooms
Java● Plan & lead end to end Operations while ensuring quality, productivity & amp;
budget objectives.
● Work with vendor partners in delivering operational process execution at scale,
jointly plan and problem solving to provide evolving scale and continuous
improvement
● Good communication skills. Ability to communicate and explain to individuals &
the team, what needs to be done to achieve its objectives. Listening skills: Gains
input and commitment from all involved in delivering their specific part.
● Ability to set and achieve timelines for tasks: Set realistic and stretching
performance expectations for self and others. Regularly reviews progress and acts
to ensure optimal results for the business.
● Analytical Skills: Effectively analyses and interpret information, identifying &
validating the key facts, including reviewing alternatives to determine advantages
and associated risks.
● Establish KPIs, monitor the ongoing operations and improve performance against
set goals
● Lead and mentor junior associates, ensuring the team is performance driven and
aligned with business goals
● Form, document, and optimize business processes
● Oversee and assist with sending and receiving B2B shipments
● Manage shipping errors,vendor relations, costs of platforms & services
leveraged by the business
Skills Required
● Interpersonal & Negotiation
● Technical Understanding
● Analytical Skills
● Problem Solving Skill & Techniques
● People management experience. (Experience in handling big teams located in
different cities is highly desirable)
● Experience in handling live operations. (Wherein real-time decision making
capacity)
Company Overview:
It is one of India’s leading consumer products companies in the global beauty and wellness space.
Has a turnover of Rs. 73.3 billion (USD 1.05 billion) through its products sold in India and chosen markets in Asia and Africa.
Its portfolio of brands include Parachute, Parachute Advansed, Saffola, Saffola FITTIFY Gourmet, Coco Soul, True Roots, Hair & Care, Nihar Naturals, Livon, Kaya Youth O2, Set Wet, Set Wet Studio X, Revive and Mediker
Role Description for Customer Retention Manager (DTC):
Role in a brief:
What will you do?
As Customer Retention Manager, you will own end to end planning & execution of various CRM channels (Email, Notification, SMS, etc.) along with the help of team members. You will drive initiatives to engage users of the brands.
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Responsible for strategizing and executing marketing automation, segmentation, and complex workflow builds to drive growth, engagement, and retention throughout the customer journey.
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Complete ownership of engagement, retention, and reactivation funnel and marketing activities and focus on improving product metrics (DAU, MAU, Retention, etc)
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Developing Strategies for Improving Direct Marketing Channels with Impactful Retention Strategies.
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Develop the CRM strategy for reactivation to drive and maintain a constant retention rate across all categories.
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Drive all marketing automation activities to develop and execute end-to-end user journeys from onboarding to reactivation.
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Work closely with product, UX/design engineering to enable Growth and Merchant marketing initiatives to drive bottom-line conversion.
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Responsible for creating monthly/quarterly plans for critical retention metrics (Repeat Rate, Activation Rate, Resurrection Rate) and ensuring the achievement of the same
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Help strengthen data-led thinking and lead the development of customer intelligence frameworks (Churn prediction, Most Valuable Customer, etc) across the retention charter
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Work on customer segmentation strategies to deliver personalized campaigns to reduce churn & reactivate churned users
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Lead the reporting, monitoring, tracking for all CLM initiatives
What will you bring to the table:
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Well-versed with one or more CRM and marketing automation tools such as Netcore Cloud, CleverTap, WebEngage, MoEngage, etc.
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Should have strong analytical skills and a data-driven problem-solving approach.
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Should be able to strategize and execute campaigns and link them to the organizational goals
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Familiarity with major digital marketing channels and tools
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Minimum 3 years of experience in Retention Marketing / Growth roles
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Prior Startup experience
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Prior demonstrated excellence in previous roles
Experience bracket – 3+yrs in customer retention marketing & growth marketing
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Designing and executing the learning calendar
- Working with external vendors for learning and engagement activities
- Identifying appropriate facilitators for various interventions
- Building strong connects with internal stakeholders for enhanced buy-in on programs
- Co-creating relevant content with internal teams
- Collating relevant feedback from various trainings
- Independently managing and coordinating for learning events/boot camps
Desired Candidate Profile
What you need to have:- Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
- Strong interpersonal, communication (written and verbal) and problem-solving skills
- Excellent stakeholder management
- Ability to work as an integral member of a diverse team
- Strong organization skills
- Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
- Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint
.2-5 years of working experience,
.One or more of the following salesforce Certifications,
.Exceptional organizational, Verbal and written communication skills.
Salesforce Developer
.1-4 Year's of working experience
.Apex Classes, Controllers and triggers, Visual force.
.Excellent Communication.
Remote
And also requirement relocate to Mumbai
About the Role
Hospitals, clinics and labs are the pillars of patient journey. As a BD Head for Hospitals and Healthcare, your role covers a variety of pitches, from partnering with Hospitals for Ambulance integration to onboarding Clinics, Labs and Pharmacies for strategic alliance and registering Doctors, Nurses, Paramedics for our Medical QRT.
Job Responsibilities:
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Execute official tie-ups with Hospitals, Clinics and Labs.
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Build relationships with Hospital PROs.
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Build HelpNow’s Hospital Army.
- Onboard Doctors and nurses for at-home emergency response.
The candidate should have minimum 5 years of experience in:
- Working in business development role at a prime Hospital.
- Well nurtured network in Indian Healthcare Industry.
- Knowledge of hospital functioning and operations.
- Leading multi-city teams. (bonus, not a necessity)
- Jobs at large Hospital Chains. (bonus, not a necessity)
Job Role:
This role would entail Lead Generation for Outbound Voice Process where you will be responsible for generating Leads from International Markets as per project requirements. Process related training will be provided.
Desired Skils:
- 12th Pass/Any graduates
- Min 1 year of work experience is required
- Candidates with excellent communications
- Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
- Flexible with Night shifts
- Location - Andheri (East)
Google Analytics
ISO Certified and CRISIL rated valuation companty at Andheri , Mumbai need Valuer having experience in Civil Sector for thier Bangalore Barnach. The work place will be Bangalore. Attractive incenties and terms are offered.
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