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"A Top 5 Services company"
Mandatory Skills
- Experience in Technical Writing/Information Development
- Experience writing topic-based and task-oriented documentation according to company style guidelines, requiring minimal editing from senior ID staff
- Experience developing enterprise systems software documentation for users and system administrators
- General knowledge on DITA concepts and IDCMS: ID (Information Development) Lifecycle and Content Management System
- Excellent interpersonal, communication, and teamwork skills
- MS Word
Roles, Responsibilities
- Effectively collaborate with project stakeholders to scope ID work
- Attend ID and Dev core meetings to understand ID requirements and plan, write and maintain concise but complete internal and external technical information (end user manuals, troubleshooting topics, compliance documentation, API descriptions) in compliance with client and team guidelines
- Independently research for relevant information and perform content reviews
- Work alongside multiple teams in a fast-paced agile environment towards providing high quality written content.
- Follow recommended style and business guidelines; using approved templates
- Being technically savvy in the areas of documentation by being hands-on with new and current product features
- Being proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
- Delivering the work allocated in time and with quality including translations and documentation build packages
As a Senior Technical Writer, you will produce high-quality documentation that
contributes to overall success of our products. You will join a team of talented tech
writers who work collaboratively with developers, quality engineers, product
managers, and usability experts to make our products easier to use. You get to work
with some of the best minds in the industry at a place where opportunity lurks
everywhere and in everything.
Responsibilities
Your responsibilities are as follows.
• Work with internal teams to obtain an in-depth understanding of the product
and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is
appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyse existing and potential content, focusing on reuse and single-sourcing
opportunities
• Create and maintain the information architecture
Required Qualifications
We are looking for individuals who are curious, excited about learning, and navigating
through the uncertainties and complexities that are associated with a growing
company. Some qualifications that we think would help you thrive in this role are:
• Minimum 3 Years of experience in technical content writing
• Knowledge of IT services, Mobile Platforms and Mobility Solutions
• Proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily
understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Basic familiarity with the SDLC and software development
• Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT
Preferred Qualifications
• Exceptional and proven written communication and organization skills
• Flexibility and willingness to take on new responsibilities
• Ability to work independently on projects with little supervision
• Excellent time management
• Effective communicator
• Team player
Responsibilities:
- Write user-focused content that explains how to use different product features.
- Develop engaging technical content for developer wikis, user guides, integration guides, and how-tos.
- Fine-tune and prepare content to appeal to non-technical end-users, programmers, system administrators, designers, and analysts.
- Develop and oversee illustrative material, flowcharts, examples, and tutorials that show how to use software features on the company platform.
- Actively participate in developing scalable documentation strategy, policy, and guidelines.
- Analyze documents to enhance the accuracy, completeness, and relevance of content and maintain continuity of style.
Requirements
- Experience as a technical writer, editor, or content strategist, with a focus on software and workflow applications.
- Adept in creating bovr-to guides, user guides, and wikis with extraordinary presentation skills. Transform complex concepts into clear, concise, and meaningful topics - simplicity is the key.
- Work closely with cross-functional teams to identify and close documentation gaps.
- Experience with Atlassian tools or Click Up.
- Strong technology fundamentals: We expect you to go from the highest level of abstraction to
Disruptive Digital Healthcare Platform
Are you a high-performing, collaborative, results-oriented and technologically savvy person who is keen on working in the digital industry, as a Consultant (for 3 months)
Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories, and consumers, enabling preventive and predictive healthcare.
It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen the doctor-patient relationship and enhance the in-clinic experience.
As a Technical Writer (Consultant), you will work with teams of engineers to create internal technical documentation. This will include technical architecture diagrams, flow diagrams, API documentation and microservice details.
You will also be responsible for writing knowledge base articles for a technical audience.
What you will do:
- Documenting product architecture, APIs, technical specifications
- Developing and writing high-quality technical documents meeting industry standards
- Communicating with product developers and understanding the product and its interactions
- Maintaining documentation as the product changes occur
- Gathering information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
- Gathering and addressing feedback from multiple sources
- Working independently and rapidly to meet tight deadlines
What you need to have:
- BA in technical/ professional communication, English, computer science/ engineering, or other related field
- Authoring concepts, designs, technical specifications
- Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications or similar)
- Proven ability to quickly learn and understand complex topics
- Managing multiple versions of topics
- Using UNIX/ Linux command-line interfaces
- Additionally, should be able to: Write release notes and Write end user documentation, help guides
As a technical writer, your job is to translate complex information into a language understandable by anyone. You must ensure that everything we deliver can be used by any user, developer, or business owner.
RESPONSIBILITIES
• Develop a deep understanding of Cashfree products, and target audience. Aim to be the expert in the product area you are handling.
• Collaborate with the product team to identify key content requirements.
• Write and maintain high-quality documentation for technical and non-technical audiences, including concept docs, how-to procedures, integration docs, and API reference documentation.
• Collaborate with the product and development team to create user interface text.
• Create videos to explain concepts and procedures in an easy-to-understand format.
• Create and review product-oriented blog posts.
• Organize existing documents, identify gaps, and suggest improvements.
• Analyze usage patterns of documents and suggest ways on improving them.
• Review and revise content based on internal and external customer feedback.
Requirements
• Bachelor's degree in English, communication, linguistics, or bachelor’s degree in engineering.
• 1 to 4 years of experience as a technical writer.
• Experience working with product and UX Designers and writing user interface text
• Strong technical writing skills.
• Experience managing content projects, including coordinating with cross-functional teams.
• Have prior experience with creating videos.
• Familiar with markup languages such as Markdown and HTML
Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
- Creating & managing content for app, website & overall internet presence
- Creating innovative content experiences that would attract and delight target users and set us apart from the competition.
- Creating content ideas that users can read, view, watch, interact with and share.
- Delivering engaging content on a regular basis
- Managing the execution of content needs through designer and video agency
- Analyzing content performance metrics and driving optimization.
- Researching on product-related features to use them in creating content for users
What you need to have:
- Any Graduation
- Creative thinking along with excellent communication skills
- Ability to work methodically and meet deadlines
- Ability to work independently and as part of a team
About us :
Siply helps underserved masses inculcate savings behaviour to build a more productive and
financially secure country.
Company profile - https://siply.in/
Our Vision :
Enable 40 Crore Indians to achieve Financial Independence.
Our Mission:
To be a Digital Bank to 40 Crore Underserved Indians through Micro-Savings, Micro-Credit,
Micro-Insurance, and associated Value-Added Services.
The UX writer at Siply should have the ability to ideate and create compelling content for the Siply app. You will be a part of the smart, proactive and self-driven team of Siply.
Responsibilities :
- Own all UI copy and messaging on the Siply app – across all product areas
- Improve overall effectiveness of our products – ensuring clear communication of the value proposition
- Collaborate with designers and product managers throughout the product design and development process
- Work with business teams and support to ensure frictionless product launch
- Ensure consistency in the voice of our product and brand across various product areas.
- Have empathy for users and a knack for storytelling.
- Should be detail oriented.
Requirements :
- Looking for candidates with 1 to 4 years of relevant work experience.
- Graduation in Journalism, English, Communications or related discipline is preffered.
- Should have excellent written and verbal communication skills.
- Experience in writing or editing the content for web and mobile applications.
Job description
The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth.
As a Creative Writer, you will be responsible for creating both long and short-form content. Your content needs to be clear and concise for advertisements and websites while maintaining brand consistency. We are looking for someone who has a keen eye for detail and can thrive under pressure. As our content presence is significant for the business to succeed, your position will play a massive role in driving our business' growth and success.
Skills: Content Development, Content Writing, Basic SEO
Writing Industry: Technology, Software Products
Qualification: Any Graduate
Requirements:-
- Impeccable Communication Skills.
- Good command of the English language.
- Exceptional verbal, and written communication skills.
- Good eye for details.
- Experience in developing content for websites.
- Experience in developing content for content marketing activities.
- Strong writing skills, understanding of content.
Roles & Responsibilities:-
- Must be able to deliver content on time
- Coordinate with teams and get the assigned task done
- Should be able to handle tasks independently.
Responsibilities
- Take full ownership for creation and ongoing maintenance of the End User Manual for Corridor Platforms software.
- The content writer will need to work closely with the Head of Products and developers to document the functional use of platform capabilities from an end user perspective. Updates to the End User Manual are done at every major product release.
- On an ongoing basis, it will be the responsibility of the content writer to keep the End User Manual in-sync with platform capabilities as it evolves across releases.
- As a secondary responsibility based on bandwidth, the content writer will also help in development of professional marketing materials, social media content (blogs, website content as example) and support online branding of the firm.
Required Qualifications
- 2-5 yrs experience in content development
- Proven record of best-in-class writing skills demonstrated in a professional portfolio with impeccable grasp of the English language, including idioms and current trends in style and expressions of writing.
- Strong interpersonal skills and willingness to work collaborate with multiple stakeholders across tech, product managers and data scientists.
- Strong ability to structure concepts and articulate them in well designed and logically flowing blocks of documentation which includes text, images and videos (as necessary).
- Strict adherence to the style guides of Corridor Platforms and their policies for publication.
- Good time management skills, including prioritizing, scheduling, and adapting as necessary.
- Proficiency with computers, reasonable familiarity with Markdown text and development environments like Visual Studio as well as desktop publishing tools. Familiarity with using Google G suite and Microsoft Office 365 Solution suite would also be highly preferred.
- A Bachelor’s degree in English, Journalism or technical writing would be preferred but not necessary
- Lastly, we are looking for intellectually curious people who care about technology products and are willing to learn everyday in a dynamic startup setting!