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· Develop safety manuals with various safety procedures and standards that are to be followed at Ramky in consultation with the Head R&D, QA & Safety
· Conduct periodic safety training sessions for Ramky team and external contractor teams on safety procedures and standards.
· Assess the safety risks involved in any phase of the project and take proactive measures to ensure safety of resources involved in the implementation of the project phase
· Conduct field inspection activities as per approved inspection and test plans and escalate any deviations from safety standards to the Head R&D, QA and Safety.
· Ensure the timely implementation of corrective action proposed by the Head Safety on the safety
· Deviation cases.
· Facilitate the safety audits by the internal audit / designated audit committees
· Implement an occupational health & safety management system during the execution of projects & ensure elimination of accidents
· Manage the local pollution, effluents (solid, liquid and gas) from the facility within permissible limits
· Identify potential risk and accident areas and ensure proper warnings are displayed at these site areas
· Monitor the project execution activities to identify potential hazards and take steps to eliminate the same
· Establish a disaster recovery mechanism in case of hazards and emergency to minimize the impact
Desired Qualification:
· Minimum graduate in engineering or post-graduate in science with Safety certification from a reputed institute.
· Having a qualification in chemical engineering / science is preferred.
· Minimum 15 years or above work experience in OH&S is mandatory.
· Experience in the chemical industry, dealing with chemicals, knowledge on chemical compatibility, Hazard & Risk management are essentially desirable.
· Experience as overall leader for safety at corporate reporting to senior management at corporate driving the various safety leads and the entire safety system is essential
About Client:
A dynamic digital marketing agency collaborating with agencies, advertisers, and publishers. Specializing in yield management, inventory optimization, and executing online display campaigns, our client also provides end-to-end digital marketing services for SMEs. Founded by IIM Ahmedabad alumni and ex-Ozone Media team members.
Responsibilities:
- Support revenue targets for the Agency team.
- Act as ambassador in the market for agency relationships.
- Shape long-term business plans for agencies to prioritize our organization.
- Drive strategic initiatives for maintaining a healthy sales pipeline.
- Manage stakeholder relationships independently.
- Collaborate with internal teams for executing long-term deals.
Requirements
- 10+ years in digital media agency/digital ad sales/consumer internet.
- MBA preferred, from Tier I/Tier II institutes.
- Knowledge of demand-side platforms, ad networks, etc.
- Strong partnerships with agency holding groups and digital spenders.
- Understanding of Media Agency's principles.
- Track record in brand building and meeting sales targets.
- Comfortable using data and analytics in client conversations.
- Excellent networking and communication skills.
We are seeking a talkative, sensible, and skilled negotiator to join our team as an operations associate. The ideal candidate will possess excellent communication skills, a friendly and engaging personality, and the ability to negotiate with clients in a persuasive and professional manner.
Key Responsibilities:
Contact potential customers by phone, or email.
Establish and maintain long-term relationships with customers
Negotiate with clients to achieve objectives
Analyse and understand customer concerns and Company requirements
Prepare and maintain Data Report
Follow up with customers
Qualifications:
Graduate, team, and coordination project experience preferred
Excellent communication and negotiation skills, both verbal and written
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Good problem-solving skills and the ability to think on your feet
Familiarity with basic computer applications and sales software
Ability to work well in a team and with customers from diverse backgrounds
Prior sales or customer service experience is a plus
If you are a talkative and sensible individual with a talent for negotiation and a passion for delivering exceptional customer servicing, we encourage you to apply for this exciting opportunity.
Preferred candidates, usually spend a lot of time and are familiar with influencers on Instagram and YouTube.
Looking for Immediate Joiner : 15-30 days
ROLES & RESPONSIBILITIES:
• Should be able to work with business stakeholders to understand the roadmap, pain points.
• Quickly understand existing system architecture, analyze and recommend improvements.
• Should be able to design solutions on ServiceMax and distribute tasks to team members and guide
them.
PREFERRED SKILLS:
• Minimum 6 years of experience working on Salesforce Platform.
• Having a good understanding of Salesforce object models, relationship, limits, security etc.
• Should be aware of customization and configuration options.
• Minimum 4 years of experience working on ServiceMax technology, where minimum 2 years should be
as a lead/architect.
• Having built large scale ServiceMax application catering to complex use cases. Having experience of
different ServiceMax modules like Work Order Management, SFM, Location Management, Dispatch
Console, Mobile App etc.
QUALIFICATIONS & EDUCATIONAL REQUIREMENTS:
Bachelor’s degree in computer science, Computer Engineering, or a closely related field.
Job Scope
- Requirements Gathering & Designing: Liaison with SMEs to understand their Business Requirements and advise them on efficient system solutions. If required, guide the clients in re-engineering their Business Processes. Also, educate them on alternatives for system design & advice on how to achieve desired business outcomes.
- Implementation: Configure and Test SAP SuccessFactors modules
- Data Migration: Perform/Support Data Migration as required
- Client Engagement: Set up relevant data within the configured SAP SuccessFactors module, to showcase to the client the end-to-end business process. Collect & process the feedback from Clients, to make necessary system changes. Also, extend extensive support to Clients when they test SAP SuccessFactors modules
- Training: Educate clients on how to use SAP SuccessFactors modules
- Documentation: Diligently document Business Requirements to baseline for implementation. Prepare training materials & other documents required for the successful completion of the project.
- Support: Post implementation, understand the requirements/issues of the client and provide necessary technical solutions. This could include fixing issues and/or implementing new features based on business needs.
Vyapar is a business accounting software (android and windows) that simplifies the process of
managing a business for millions of Indian MSMEs. The software allows users to create business transactions, share them with their customers, manage their inventory, keep track of their receivable/payable and manage end-to-end taxation.
Who uses Vyapar?
Vyapar is used by almost every type of business in India, be it retailers, distributors, Wholesalers, Manufacturers or Service Professionals. The horizontal approach towards building Vyapar allows every business to fit it into our Use case and manage it efficiently. From a small garage service center to a multi-outlet grocery store, Vyapar is
built for and used by almost the entire breadth of business types in India. As far as numbers go, Vyapar has been installed by almost 1 crore businessmen across the country
What is the role about?
Job Description:
Conduct regular Call audits for the Agents.
Create quality measurements to track improvement in Agents.
Execute quality improvement activities.
Adhere to support quality and standards.
Ensure Services meet customer expectations and demand
Reports creation and documenting agent’s performance.
Work closely with the team to improve calling standards.
Education and Experience
Min- 12th Pass
Proficient in relevant computer applications
Required language proficiency, especially Hindi and English
Good Communication
Key Competencies and Skills
Strong problem-solving abilities in technical and accounting basics.
Patience/ Soft Skills
Diligence
Problem analysis and problem-solving
Team player with the ability to work with minimal supervision
Designation: Senior Lead - UX Researcher (ABL_SS_565)
Position description:
- Establish UX Research practice for your pods and collaborate closely with the product and other cross-functional stakeholders to shape our products.
- Conduct and evaluate independent quantitative and qualitative research at every stage of the product lifecycle from identifying unmet user needs & conceptualization to prototype validations & usability tests on the product. This includes conducting ethnographic studies, contextual discovery, concept tests, benchmarking, online surveys, cognitive walkthroughs, quantitative analysis, VoC studies, usability and accessibility testing, amongst others.
- Understand and incorporate complex technical and business requirements into research.
- Lead prioritization about what we research, when to research it, and how that research is conducted; This includes working with cross-functional teams, multiple devices, and platforms, in order to find opportunities to further improve the user experience.
- Create rich & detailed written presentations & reports to document the findings of all user research activities.
- Build & deliver user personas, user flows, consumer journey maps, experience maps, and storyboards basis research studies.
- Present & communicate research findings in an impactful & engaging way to cross-functional teams & the wider organization so that they build a strong understanding of user needs and pain points.
- Work closely with designers and product managers to turn user research findings into user stories and actions that lead to improving the user experience.
- Collaborate with key stakeholders to identify user-centric products and designs. Monitor & measure success criteria post the launch of features/products.
- Introduce industry best practices associated with conducting user research and testing. Continuously monitor and improve practices that are being used for UX research and testing.
- Lead regular competitive benchmarking with similar products available to users.
Primary Responsibilities:
- Perform user research, customer study, for our projects across Mobile Apps, Web, and alternative platforms and work closely with key stakeholders in the business, product, technology, operations, marketing
Reporting Team
- Reporting Designation: Head - Digital Strategy (ABL_SS_251)
- Reporting Department: Digital Strategy (2172)
Required Skills:
- 6+ years of UX research experience.
- Bachelor's or MS in a human behavior-related field eg. HCI, HFI ( or equivalent and demonstrable work experience ).
- Ability to quickly and effectively share research results.
- Ability to perform all research-related tasks including research planning, evaluating, and iteration.
- Ability to formulate specific, answerable, and practical questions.
- Curiosity about customers, their behavior, and how they interact with mobile/digital products.
- Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
- Strong communication & presentation skills (written, oral and visual).
- Detail-oriented and able to manage multiple projects simultaneously.
- Hands-on skills: Surveys, User Interviews, Focused Groups, Card Sorting, Contextual Inquiry, Persona, Empathy mapping, Competitive Analysis, Usability testing.
- A creative problem-solver who seeks to deeply understand the business so that you can define the most meaningful and strategic research plans.
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Who can apply; -
- Software developers/engineers with hands-on coding experience and experience conducting technical interviews
- Strong Communication Skills in English (Oral & Written)
- Stable, Consistent internet connection
- Equipped with a working webcam
requirements.
Must Have:
2. Hands-on experience as a Salesforce developer, or similar roles with certifications.
3. Hands-on experience in Salesforce Lightning Web Component (LWC) and/or Aura components.
4. Extensive experience in developing & configuration SFDC Apex classes, Triggers, Visualforce
pages, workflows and Integration.
5. Strong problem solving and analytical skills.
6. Self-Motivator to perform activities around design, evolve and deploy changes.
Good to Have:
1. Knowledge of XML, JSON and other data interchange formats.
2. Knowledge of Java , HTML5 , JQuery and other web technologies.
3. Strong development (coding), debugging, tuning skills.
4. Excellent communication, documentation and presentation skills
5. Experience in CRM/Telco domain
4. Exposure to Agile, CI/CD, and DevOps processes.
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