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Escalation management Jobs in Delhi, NCR and Gurgaon

2+ Escalation management Jobs in Delhi, NCR and Gurgaon | Escalation management Job openings in Delhi, NCR and Gurgaon

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GemPundit

at GemPundit

1 recruiter
Priya Sachan
Posted by Priya Sachan
NCR (Delhi | Gurgaon | Noida)
5 - 10 yrs
₹10L - ₹15L / yr
Escalation management
International sales
Sales
International experience
Channel Sales
+5 more

Job description

Roles and Responsibilities-

Need candidate for consultative selling of Gemstones and Jewelry to a global clientele comprising of HNI. Available sales channels will be live chats, phone calls, and e-mails. Ideal candidates should have a proven sales record and experience of consultative selling of Gemstone and Jewelry. Candidates should thrive in a fast-paced working environment and should have an apparent passion for sales.


Desired Candidate Profile-

 

Sales Skills:

  • Outstanding Sales acumen with experience in consultative/relationship sales
  • Must have Gemstone/Jewelry experience
  • Outstanding written and verbal communication skills
  • Outstanding interpersonal skills
  • Storytelling
  • Attention to details

Personality:

  • Highly energetic and driven
  • Pleasing personality

Preferable candidate:

  • Age not more than 40
  • Experience in international client handling
  • Multilingual Indian and International

Job Details-

Work Location- Gurugram office

Working Days- 5.5 days (Rotational shift, Will get comp off against working weekends)

Work Timings- 12:30- 09:30 PM (It could be earlier or later as well)

Read more
Leading Gaming Company

Leading Gaming Company

Agency job
via Unnati by Seemi Ejaz
Newdelhi, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹3L - ₹5L / yr
Customer Support
Team leadership
Team building
Escalation management

 

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities
  • Responsible for distributing information to team members and stakeholders
  • Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
  • Address customer concerns in reference to products, services rendered or employee interactions
  • Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients
Read more
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