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Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Job Description:

Job Title: Bench Sales Recruiter

Job Overview:

We are seeking an experienced Bench Sales Recruiter to join our team. The Bench Sales Recruiter will be responsible for identifying and engaging with potential candidates for our clients' open positions. The successful candidate will have a strong understanding of the IT staffing industry and proven experience in identifying and recruiting top talent for various job roles.

Key Responsibilities:

- Identify potential candidates through various sources, such as job portals, LinkedIn, networking events, and referrals.

- Engage with potential candidates to evaluate their skills, experience, and interest in open job positions.

- Build and maintain a pipeline of qualified candidates to meet the needs of our clients.

- Coordinate with the sales team to understand the client's staffing requirements and provide appropriate candidate recommendations.

- Negotiate compensation packages with candidates and finalize the hiring process.

Requirements:

- Proven experience as a Bench Sales Recruiter or similar role in the IT staffing industry.

- Strong knowledge of sourcing techniques and tools, such as job boards, LinkedIn, and networking events.

- Excellent communication and interpersonal skills to engage with potential candidates and build relationships.

- Ability to work in a fast-paced environment and manage multiple priorities.

- Understanding of legal and compliance requirements related to staffing and hiring practices.

- Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.

If you have a passion for identifying top talent and a proven track record in the IT staffing industry, we would love to hear from you. Please submit your resume and cover letter to [insert email address] to apply for this exciting opportunity as a Bench Sales Recruiter.

Industry

• Staffing & Recruiting

Employment Type

Full-time

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Location: - Hyderabad / Mumbai/ Delhi

Job Description

• Identify and establish new channel partners for tie-ups, schedule meetings with potential partners, and onboard them. Managing and nurturing the relationships with KC’s existing channel partners to ensure business volume growth.
• Drive cross-selling of products like forex, accommodation, insurance etc.
• Training the counsellors or the staff of the channel partners regarding product knowledge & development.
• Build capability & awareness programs for channel partners to ensure Education Loan (ELAN) products & offering have a high recall.
• Regularly visit channel partners to ensure sufficient lead generation and address any concerns or issues.
• Take accountability for channel partners management, ensuring timely resolution of complaints with no escalations.
• Collaborate with internal team to streamline processes and ensure smooth loan sanctioning & disbursal. Keep abreast of industry best practices and continuously upgrade knowledge and skills related to education loan products, lending practices, and regulatory requirements.
• Liaison with Banks for Students Education Loan cases.

Deliverables: –

• Meet assigned targets of sanctions & disbursements, for profitable sales volume and strategic objectives in assigned zone.
• Increase the no. of active channel partners working for Education Loan (ELAN).
• Relationship Management with Banks / Financial Institutions / students.
• Conduct monthly reviews for the partners to identify strengths and weaknesses and to evaluate operational effectiveness.
• To ensure regular product & leads update to channel partners.
• To ensure the disbursements achievement in the assigned zone on monthly basis.
• Participation in channel and other events to create visibility and generate business.

Job requirements

• Graduation /MBA. – Preferably above 60% in 10th, 12th & Bachelors. Should not be a graduate in Arts. Should not have any gaps in education and experience.
• Candidate with at least 4-6 years of Sales /Channel handling experience from NBFC or Banking.
• Work Location –Hyderabad/Mumbai/Delhi, must have been born and brought up in respective regions.
• Must know regional language.
• Candidate’s Age ideally to be between 27-32 years.

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals)

4. Ensure minimum 50% sales conversion on the leads assigned to the team

5. Figure out new channels to generate more leads off-line and ensure conversions on the same

6. Regular evaluation of the sales team through test and measure their performance

7. Improve the sales efficiency of the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

Skills Required:

1. At least have 2 years of experience in handling a team of 40+ in sales

2. Good data management skills. Primarily Google sheets, MS Excel, word etc.

3. Good communication and convincing skills

4. Work from office, weekly 6 days

5. Flexible with working hours

6. Aggressive approach towards customer acquisition

About Us:

We're a software development agency building compliant first IT solutions and products. Started in 2016, we have been primarily catering services to the financial companies based out of the US east coast. Our customers range from medium sized enterprises to small sized start-ups across a wide variety of verticals.

We're now a strong and professional engineering team with a breadth of experience, ready to build webapps and manage public cloud environments.

Job Description:

• 4+ years of relevant experience in IT domain (preferably SaaS products)
• Formulating marketing funnels and establishing processes to evaluate the efficiency of the funnel
• Work with the exec team to come up with pre-sales strategies - website pitch, brand creation, lead magnets
• Training marketing executives on cold reach outs to customers 
• Creating sales deck and making pitches to prospective customers for closing the leads
• Coordinating with technical leads to make sure the customer is onboarded smoothly
• Setup a feedback loop for all the initiatives and processes to constantly improve

Job Title: Insurance Sales (Direct Channel)

Role: FLS ( Front Line Sales )

Total Exp: 3-5 Years

Relevant Exp: 2 years into insurance

Skills: Life Insurance Sales, Health insurance sales, Insurance sales

Locations: East, South, North, and West Zones.

Responsibilities -

• Working closely with the manager or assigned inside-sales rep, and completing all allocated tasks.
• Conducting desktop research, gathering prospect information through LinkedIn or using tools on the Web.
• Observing and carrying out inside sales processes.
• Joining sales calls and helping them in recording main points.
• Research and generate lists of potential customers or companies.
• Provide input on customer briefs and help sales rep with presentations.

Requirements -

• Good Communication skills both written and verbal and the ability to build genuine rapport
• Fluency in English with strong verbal and written communication
• Passionate about sales and willing to learn new things.
• Ability to work in a fast-paced team environment
• Experience with PowerPoint, Word, and Excel preferred.
• A Master's Degree is preferable.
• Superb interpersonal skills.
• A professional appearance.

Benefits -

• Work on increasingly challenging and engaging real-world projects
• Gain hands-on experience in each stage of the sales funnel
• Collaborate with experienced sales professionals.