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Job Title:      Health Connect Integration Engineer -Lead

Experience:   12-15 Years

Location:      Bangalore, Chennai, Pune, Trivandrum

Work mode:   On-site

Primary Skills : Intersystem healthconnect/ healthshare/ Ensemble, IRIS, cache sql, cache object script, HL7

Roles and Responsibilities:

InterSystems Health connect Expertise:

• Extensive experience and expertise in Intersystems HealthConnect integration technologies, including in-depth knowledge of Health Connect integration engine, tools, and best practices.

• Hands on expertise in Intersystem healthconnect/ healthshare/ Ensemble, IRIS, cache sql, cache object script.

Leadership and Team Management:

• Strong leadership skills with a proven ability to lead and manage a team of integration engineers, providing guidance, mentorship, and creating a collaborative work environment.

Integration Strategy and Planning:

• The ability to develop integration strategies, roadmaps, and prioritise integration projects in alignment with organizational goals and healthcare industry requirements.

Healthcare Data Standards:

• In-depth knowledge of healthcare data standards, particularly HL7, and the ability to ensure compliance with these standards in integration solutions.

Project Leadership:

• Proven experience in leading integration projects from inception to completion, with a focus on meeting quality standards, timelines, and budgetary constraints.

Secondary Skills:

Technical Guidance:

• Providing technical guidance and support to resolve complex integration challenges, reviewing and approving integration designs, mappings, and transformations.

Quality Assurance:

• Ensuring the quality and adherence to industry standards and best practices in all integration projects, conducting integration reviews, and driving continuous improvement initiatives.

Stakeholder Communication:

• Effective communication skills to communicate progress, challenges, and project status to stakeholders and senior management, managing expectations, and providing regular updates.

Scalability and Performance Optimization:

• Collaborating with the team to optimize integration solutions for performance and scalability, implementing enhancements to accommodate growing data exchange requirement.

Role & Responsibility

• Experience in 3D-Modeling, Autodesk 3D-Studio Max, texturing, lighting, and Architectural Visualization.
• Ability to light characters and environments, interior and exterior, different times of day
• Add the lighting that creates atmosphere, increasing realism, tone and depth in a scene and clarifying location, weather and time of day.
• Experience in using V-ray lighting and rendering settings
• Experience in creating photo realistic output for renderings.

Qualification

• Any bachelor's degree
• Ambitious individual with a desire to excel.
• Work closely as a team player within the modelling team.
• Excellent knowledge to understand the requirement of lighting as per the Shots.
• Should have good understanding of color, contrast, detail, and good lighting principles when creating materials and lighting.
• Should be committed towards work and targets should be achieved on time.
• Effective time management and organizational skills
• Excellent eye for detail & creative thinking.
• Ability to work on multiple projects.
• Stay updated with latest software trends in market.
• Knowledge of architectural terminology and products is a must.

Benefits

• Salary benefits based on your experience & skills
• Opportunity to grow within organization
• Well trained and skilled team to work with
• Paid leaves and paid sick leaves benefit
• We work for 9:00 AM to 6:00 PM shift
• Monday to Friday with alternate Saturday working

What’s in it for you?

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career

At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Opportunity To Unlock Your Creativity

Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Impact In This Role

Excellent problem solving, decision-making and critical thinking skills.

Collaborative, a team player.

Excellent verbal and written communication skills.

Exhibits initiative, integrity and empathy.

Enjoy working with a diverse group of people in multiple regions.

Comfortable not knowing answers, but resourceful and able to resolve issues.

Self-starter; comfortable with ambiguity, asking questions and constantly learning.

Customer service mentality; advocates for another person's point of view.

Methodical and thorough in written documentation and communication.

Culture oriented; wants to work with people rather than in isolation.

You will report to the Director of IT Engineering

What You’ll Be Doing

• Interface with Business Analysts and Stakeholders to understand & clarify requirements
• Develop technical design for solutions Development
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.

Interested in learning more? We look forward to hearing from you soon.

Metalpace.com is looking for a talented 3D Designer (Motion and Graphics) to join our team. As a 3D Designer, you will be responsible for creating stunning and visually compelling 3D graphics and animations for our digital platforms. The ideal candidate has a strong background in 3D modeling, texturing, lighting, and animation, as well as a passion for creating immersive and engaging user experiences.

Responsibilities:

• Develop 3D graphics and animations for use in digital media, including web, mobile, and virtual and augmented reality platforms
• Collaborate with cross-functional teams to understand project requirements and create solutions that meet business and user needs
• Create models, textures, and lighting setups using industry-standard 3D software such as Blender, Unreal Engine, and Maya
• Produce high-quality, photorealistic renders and animations
• Stay up-to-date with the latest 3D trends, techniques, and technologies, and apply them to project work

Requirements:

• Bachelor's degree in 3D Design, Computer Graphics, or related field
• 3+ years of experience in 3D design for digital media
• Proficiency in 3D modeling, texturing, lighting, and animation using industry-standard software such as Blender, Unreal Engine, and Maya
• Strong portfolio showcasing previous 3D design work with clear explanations of design decisions and outcomes
• Experience with motion graphics and compositing software such as After Effects and Nuke
• Strong problem-solving skills and ability to work collaboratively with cross-functional teams

At Metalpace, we value diversity and are committed to creating an inclusive environment for all employees.

We offer competitive compensation packages, opportunities for career growth, and a fun and dynamic work culture. If you're passionate about creating stunning 3D graphics and animations and want to be part of a talented team, we encourage you to apply for this exciting opportunity.

Responsibilities:

• PowerPoint presentation editing/creation, extensive graphing and charting in Excel, and general desktop publishing duties.
• Help the business development team in preparing collaterals by editing business presentations to make them client ready.
• Follow design and brand standards.
• Improve and revise graphics file as necessary. Good design principles.
• Work with design team to edit educational material.
• Design and edit expert level PowerPoint presentations.
• Use deep knowledge of Illustrator, Photoshop, Excel and Word.
• Apply creative layout solutions to presentation slides.
• Execute complex and ambiguous edits with minimal direction.
• Support all design decisions with creative, strategic and/or business reasoning.

Mandatory requirements:

• Excellent design skills, and experience with formatting business presentation and documentation
• Team player.
• Preferred experience in Animation, Infographics, and Slide Designing.
• Minimum 1 year of experience of PowerPoint Designing in eLearning content development of educational Industry.

• Well versed in MS Office tools (PowerPoint, Word, Excel & Visio) is of vital importance.
• Having a workable knowledge of Adobe tools is required to work with Photography, Illustrations, etc.
• Should know elements like color theory, typography and layout
• Knowledge of the design principles, document production and print / digital processes.
• Graphics Animations Skill is required

• Typing speed required min 30 WPM in Marathi and English Language.

Strong Experience across Applications Migration to Cloud, Cloud native Architecture, Amazon EKS, Serverless (Lambda).​

Delivery of customer Cloud Strategies aligned with customers business objectives and with a focus on Cloud Migrations and App Modernization.​

Design of clients Cloud solutions with a focus on AWS.​

Undertake short-term delivery engagements related to cloud architecture with a specific focus on AWS and Cloud Migrations/Modernization.​

Provide leadership in migration and modernization methodologies and techniques including mass application movements into the cloud.​

Implementation of AWS within in large regulated enterprise environments.​

Nurture Cloud computing expertise internally and externally to drive Cloud Adoption.​

Work with designers and developers in the team to guide them through the solution implementation.​

• Propose efficient technical solutions and programming design
• Write technical specifications (COBOL/400)
• Do development and unit testing in COBOL/400

• Plan and execute all digital marketing activities, In app, SMS and Email notifications & other digital campaigns
• Measure and report performance of all digital marketing campaigns & activities
• Brainstorm new and creative growth strategies & high frequency scenario
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Analyse existing products and plan growth and improvement strategy
• Manage campaign timelines and deliverables
• Document best practices and seek out opportunities to improve existing processes
• Create reports and build reporting requirements for data management and analytics

• Masters/Bachelor’s Degree in Business or Marketing.
• MBA in Marketing will be preferred
• Min 2-5 years of experience in Digital operations role
• Solid MS Office skills – PowerPoint, Excel, Word.
• Strong project and product management expertise.
• Excellent interpersonal, communication and presentation skills.
• Strong analytical and creative problem solving skills.
• Ability to effectively organize, analyze, and present data with solutions.

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus