11+ Internet research Jobs in India
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at Sathguru Management Consultants
Responsibilities:
- The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.
- Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.
- Maintain database of addresses for various purposes of mailing.
- Maintain a library of documents, records and books for ready reference with proper indexing and file management.
- Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.
- Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.
- Develop drafts for event related correspondence.
- Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.
Candidates Profile:
- A computer literate with proficiency in MS Office and Internet usage.
- The prospective candidate should have good communication skills.
- A Pleasing Personality with right attitude and a burning desire to excel.
- Willingness to travel.
Company Description
Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.
Role Description
This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.
Responsibilities:
- Handling customer queries via any support channel
- Approach all queries with customer centric attitude
- Offering exceptional customer service and satisfaction
- Help build and improve processes
- Adhere to set standards of TAT and SLA
- Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
- 1 to 5 years’ experience in a customer support role
- Can handle verbal and non-verbal process (chat, email, phone)
- Excellent interpersonal skills
- Excellent written and oral communication skills in English and Hindi
- A quick learner
- Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
CTC offered: 3.5 - 3.75 LPA
Location: Bangalore, HSR Layout
Hi Folks!!
Currently we are hiring for Network Engineer for Top MNC
Roles and Responsibilities:
· Providing support to the Enterprise level clients in configuration of the Wireless LAN Controllers, Access Points and CPPM server
· Troubleshooting all kind of network and user connectivity issues post deployment
· Fault localization and restoration of service over remote session
· Handling POC cases and escalation tickets as well
· Making configuration changes as per customer’s requirement and wireless environment
· Co-ordinate with multi-vendors engineers to have successful user authentication like Layer-2 Security features 802.1x authentication, Port security and VLAN Mobility
· Co-ordinate with L3 Engineers to resolve critical issues
· Effectively handle network outage issues and resolve them in a timely manner
· Configuring Authentication and encryption in wireless networks with Clear pass
· Working with AAA configuration, including AD, LDAP, RADIUS for Windows and MAC OS X platform
· Reviewing the WLAN configuration of customers and identifying any configuration mistakes that could cause potential issues
· Recreating/simulating the customer’s issues in the local lab to verify the issue and provide an effective resolution
· Providing network support for client’s wired and wireless networks via remote management and telephone
· Conduct technical discussion with level 1 engineers on weekly basis
Required Skills:
· CCNA certified with Wireless Knowledge
· Basic Knowledge on any of Aruba Clear Pass, FortiNAC, Cisco ISE NAC solution
· Basic implementation skills on Aruba Clear Pass for Wired, Wireless and Guest NAC solution.
· Must have experience in configuring switches, routers.
· Must provide technical support for the team & projects during escalation.
· Good understanding of dot1x, mac authentication and solution for BYOD
· Capable to prepare HLD (high level design) and LLD (low level design) for new requirements.
EkAnek, as the name suggests, is one platform with many applications.
EkAnek Networks is a VC-funded startup that is building the rails of what we believe will be the next wave of eCommerce 2.0. We are tech-first, building rich buying experiences, working closely with influencers & brands and creating the necessary support infrastructure.
Our first product, FOXY, is an influencer-led commerce platform for beauty, grooming and personal care. Foxy is committed to bringing the best, latest and 100% genuine beauty products from across the world, as recommended by top influencers.
Founded in 2018, we are headquartered in New Delhi. We are a well-funded start-up backed by Sequoia Capital, Matrix Partners and Lightspeed Venture Partners. Our angels include Rajan Anandan, Anand Chandrasekaran, Kunal Shah, Neeraj Arora and Srini Gopalan.
We are seeking a creative and results-driven Store Manager to join our team. In this role, you will be responsible for developing and executing the entire store, with a focus on driving engagement and increasing brand awareness.
Responsibilities:
• Manage all store operations briefing, team training, daily reports, inventory management, Global Count etc
• Understand and document customer preferences to provide recommendations on styling and customization to help customers express their personal style.
• Ensure all company policies and procedures are implemented and administered in store for the entire team.
• Team resource power planning: Weekly roster and managing leave requests from team members.
• Innovating and suggesting best practices and documenting the same for management’s consideration.
• Ownership of store KPIs such as sales targets, ATV, UPT, AUV, feedback reviews from customers.
• Daily Cash & Bank transactions including the responsibility of ensuring accuracy of petty cash.
• Visual merchandising and store display.
• Daily briefing and Weekly Reports to review sales figures and take proactive measures to ensure stores targets are met.
Requirements:
• 3 plus years experience in Retail Sales / Store Operations / Customer Service
• Bachelor’s degree with Exceptional communication skills, both written and verbal
• Proficient in MS Office – Excel, Word and email.
• Customer service oriented with a natural desire to care for the needs of others
• Deep desire to put drive & effort into your work
at Genius Placement Services
Job Description :
• The Primary Task Of A BPO Executive Is To Handle Calls From Customers Or Clients And Provide Them With A Solution To Their Queries • She Must Show The Willingness To Learn New Things Every Time And Then • Giving A Resolution To The Customers Or Clients Should Be The Whole And Sole Responsibility.
Note : Night Shift
Time : 6:30PM - 4:30AM
Fluent english is must
at Teamlease Services Limited
- Perform data entry and research in various systems and tracking tools.
- Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems.
- Assess and resolve non-standard and standard issues or problems.
- Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
at BigStep Technologies Pvt Ltd
The desired candidate must have a technical background in computers / software with good analytical and problem-solving skills, and strong written communication skills. The selected candidate will be providing support for our software products and services to our clients.
Roles & Responsibilities:
- Understand the software products demonstration
- Present the software product demo to clients
-Understanding and documenting client requirements and identifying the solutions according to our software product.
- Handling support tickets filed by clients.
- Coordinating with the Software Development Team for resolving client problems.
- Identify customer needs and help clients use specific features.
- Inform the ,client about new features and functionalities
- Respond to client/customer queries in a timely and accurate way.
- Must have strong written and verbal English communications skills.
- Must have basic knowledge of programming.
- Must have a technical background in computers/software.
- Must have good analytical and problem-solving skills.
- Must be a good team player, good learner and self-starter.
- Ability to work independently.
Experience: Freshers
** Female candidates are preferred**
We are looking to working with self-driven graduates who are looking for an opportunity to grow in the fields of search engine marketing, paid sales, PPC bidding and other performance-driven channels that make up a crucial chunk in digital marketing setup for business.
- Gain a thorough understanding of online marketing channels, everyday operations and processes of marketplaces like Amazon and Flipkart.
- Complete the analysis check list of the accounts to understand the market and its trends.
- Understand business requirements, perform and generate reports for PPC, daily account management of pay per click accounts on Amazon.
- Assist in the monitoring and maintenance of bids, quality score, account daily and monthly budget caps and other important metrics.
- Proactively make strategic PPC campaign recommendations.
- Understand client’s Amazon account performance in the management of Sponsored Product placements on all Amazon marketplace platforms.
- Support the generation of new PPC campaigns, ad, ad groups and accounts and in the aid of creating new paid search advertising initiatives.
- Provide recommendations and execute strategies for display network, campaign structuring, targeting, keyword opportunities, and other facets of paid search in accordance with client goals
- Keep pace with PPC industry, client domain market, search engine trends and developments.
- Work closely with the other team members on advertising to meet client goals.
- Communication to team and management on account performance, timelines, and results.
- Generate daily, weekly and monthly client reporting for all those major metrics such as revenue tracking, goals tracking, and other paid search initiatives