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Job Description: We are looking for highly motivated Systems Engineers/Systems Administrators. The position requires strong technical and communication skills.

As a Systems Engineer, you will be working on the latest products like Windows 11, Windows Server 2022, Microsoft 365, Microsoft Fabric, Azure Databricks, Azure Networking, Hyper V, Spark, SQL Server 2022, Chrome OS, Data Warehousing etc.

Responsibilities:

• Deploying, automating, maintaining AWS / Azure-based cloud services

• Evaluate new technology options and vendor products

• Develop and maintain custom SharePoint Online pages

• Complete certifications and training on the latest technologies

• Perform SharePoint Online administrative functions

• Develop and maintain PowerShell scripts for regular task automation

• Monitorsystems, networks, and functions

• Identify and document common recovery procedures forservice impacting incidents

• Establish and follow a ROB (Rhythm of Business) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Develop, communicate and drive Service Improvement Plansto maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Manage customer interaction with the utmost professionalism, courtesy, and responsiveness

• Responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation

Candidate Profile:

• B.E./ B. Tech. in Computer Science /Information Technology or MCA from a reputed university with a minimum 60% aggregate throughout their education

Skills and Abilities:

• Excellent communication skills (spoken and written English)

• Ability to work in rotationalshifts

• High-level technical troubleshooting ability

• Customer orientation

• Ability to multitask and work 6 days a week (54 hours per week at aminimum)

• Excellent problem resolution, judgment, and decision-making skills

• Knowledge about Azure and AWS services

• Knowledge of SQL and Spark query

• Knowledge of Data Visualization toolslike Power BI, Microsoft Fabric

• Knowledge of Power Apps, Microsoft Teams, Microsoft Power Automate

• Inclined towardslearning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-3 years of proven work experience as a Technical Support Engineer

Location: Noida / Mumbai / Hyderabad

Associate/Sr. Associate

Roles & Responsibilities:

• Procurement contracts review and remediation for any changes due to GDPR, Schrems II, LIBOR etc.

• Contract negotiation support and outreach post remediation of impacted contracts

• Conduct contract risk review and gap analysis and identify potential impact

• Support the creation of commercial contracting like IT, ITES, IP, Data privacy, Hardware and Software purchase agreements, HR services, NDAs, SOW Review best practices and related materials (e.g. standard operating procedures, Playbooks and internal guidance);

• Relevant experience and expertise to handle routine queries associated with Framework Agreements, Outsourcing Agreements, Work Orders, Land Collaterals, Facility Letters, Personal Life Events, General Collaterals, etc for Software license/maintenance/support, Hardware purchase/support, Telecommunications, Technology services, Data centers, Cloud computing/SaaS, HR services, Commercial/customer propositions, Professional services (including consultancy), Utility services etc.

• Assist in identify contractual GAPS, administrative, Risk and Compliance Management of a contract once it’s signed off;

• Assist in implementation of these best practices and related materials (e.g. via training, mentoring, guidance), with the goal to improve commercial contracting standards both within the team and across the business over time;

• Providing hands-on support to the team with SOW reviews by providing quality control, monitoring adherence to corporate contracting policies, driving best practices, and with communications on reviews to business teams (including business team escalations);

• Advising on when issues need to be referred or escalated to colleagues in relevant teams such as Legal and providing support on these;

• Undertaking reviews directly for high profile, urgent and/or complex contract / SOWs (where applicable);

• Act as a facilitator between various support teams and business teams to resolve contract related queries;

• Enabling application of Contract Lifecycle Management tools and processes to reviewed/created contracts including Metrics, Allocation, Risk Tracking and Traceability;

• To align with the relevant teams to ensure compliance with other practices and processes including extracting key contractual obligations in the contract as per the defined SOPs;

• Ensure negotiated documents are streamlined to provide appropriate credit and legal protection to clients;

• Involve in legal research projects from time to time;

• Assist the wider group within the firm in standardizing documentation process for various regions thereby establishing best practices;

• Addressing queries (raised by internal stakeholders);

• Analyzing and assessing business processes, identifying issues and proposing pragmatic solutions while possessing a strong legal and business judgement;

• Possess a keen eye for detail and be able to capture critical data to be recorded into various systems.

Requirements:

• Educational Qualification: LL.B

• Experience: Essential 2 to 6 years preferably in IT / ITES / KPO / Banks/Inhouse counsel/ corporate counsel working on contracts

• Sound legal knowledge of law and good understanding of commercial and legal aspects of contracts.

• Should be able to draft, negotiate and conduct gap and risk analysis of customer as well as supplier contracts.

• Competence in broad range of banking and business laws

• Should be a great team player with people skills who can effectively and efficiently collaborate and build relationship with business clients at all level throughout

• Excellent communication and interpersonal abilities.

• Proficient computer skills

• Designing, building, and automating the MongoDB Architecture for open-source MongoDB.
  
  
• Good understanding of DB schema design, performance, tuning and capacity planning.
• The ideal candidate has worked with modern open-source MongoDB platforms cloud deployment models and test-driven development in a fast-paced agile environment.
• In depth understanding of data management e g permissions recovery security and monitoring Operational experience with MongoDB.
• Data Modelling Operational experience with Indexes.
• Good understanding of MongoDB replica set Op log and journals.
• Provide advice and support to other development resources interacting with MongoDB.
• Troubleshoot any problems that may come up with the database environments.
• Skilled in performance tuning and optimization using native monitoring and troubleshooting tools.
• Provide guidance in the creation and modification of standards and procedures.
• Experience working with cloud database services a plus.
• Experience working in an Agile Scrum environment.
• Experience working in Aggregation in MongoDB.
• Strong communication documentation skills and technology awareness.

Job Description:

We are looking for a Technical Writer with 2-4 years of experience in producing high-quality documentation that can contribute to the overall success of our products. The selected candidate will work collaboratively with developers, quality assurance engineers, product managers, and usability experts to make our products easier to understand and use.

Job Responsibilities:

• You will be responsible for authoring tasks, creation and integration of printed or electronic end user documentation
• Document ongoing software developments in applications, products, and services
• Develop user guides, technical specification documents, online help files, API documents, feature description documents, How-To articles, and other ad hoc documentation deliverables
• Contribute to process improvements for enhancing efficiency
• Demonstrate ability to communicate effectively with developers and SMEs to gather knowledge on functional requirements
• Create tutorials to help end-users use a variety of applications
• Create and maintain information architecture
• Provide estimates about documentation tasks to the Scrum Master
• Provide technical documentation for newly developed features on-time and as per the defined quality standards

Required Skills:

• 2 - 4 Years of Relevant experience in the field of technical documentation
• Knowledge of end-user documentation/product documentation/technical documentation
• Excellent technical writing skills
• Creative conceptual thinker
• Impeccable command over grammar with excellent communication skills 
• Proficient in working with XML editor, authoring and other graphics related tools like SnagIt, Visio, etc