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Role- Sr. Engineer Networking-(Post Sales- Implementation Team)

The purpose of the role is to implement and manage different Networking Project implementation for  22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.

Key Responsibilities:

Project Implementation as per SoW

Interact with client Project Manager and managing the implementation activities for the client

Troubleshooting L1/L2/L3 tickets and submitting the RCA.

      Responsible for documentation and reporting

Presenting the appropriate solutions at customer meetings.

Keeping well informed of general technical developments, company products and services.

Maintaining accurate, up to date reporting using the company systems and providing reporting where required.

Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company. 

Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.

Perform all other role-related tasks as assigned.

Key Requirements: 

3 to 5 years of  experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions

Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR

In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).

Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.

Implementation scenarios, configuration and troubleshooting of network related issues.

Key Skills:

Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)

Secondary Product suite- Cisco or Ruckus

It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.

Education- Open

Diploma- Any Diploma

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization

PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)

 CTC- As per the market standard

Roles and responsibilities:

• Proven working experience of more than 1 year in website content, tutorials, and blogs related to SaaS products/Testing domain
• Produce high-quality sales material, tutorials, blog content, and website content.
• Write easy-to-understand user interface text and online help.
• Blog on an ongoing basis to support and promote our offers and to attract site visitors through search, social media, and email subscribers.
• Ability to deliver high-quality tutorials paying attention to detail
• Can put together a content strategy from scratch
• Excellent written skills in English
• SEO friendly content
• Blogs and newsletters
• Ideate social media campaigns
• Very well versed with marketing-driven content writing
• Ascribed to a comprehensive approach in writing articles
• Adheres strictly to the time schedule
• Should be able to rephrase existing content to avoid duplicate content and plagiarism.

Requirements:

• Bachelor’s degree in relevant technical field
• 2-4 years’ industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

• Ability to clearly articulate and demonstrate the value proposition. 
• Provides technical support, configuration, and administration of Citrix environment 
• Develops processes, procedures, and technical documentation for management of Citrix environment 
• System and application health monitoring and reporting 
• Consulting with application owners to install and tune their applications 
• Provides technical support, configuration, and administration of Windows Server as required 
• Assists with architectural design to improve reliability, performance, and efficiencies 
• Responds to situations where standard procedures have failed in isolating or fixing problem. 
• Provide support for a 24 x 7 operation, when required 
• Establishes strong working relationships with key staff members in departments. 
• Minimum 5+ years’ experience as a Wintel Engineer/Architect with an outstanding track record of progressively increasing responsibilities 
• Strong ability to communicate effectively and multi-task with minimal supervision 
• Current certifications with Cisco, Citrix & Microsoft required 
• Strong understanding of TCP/IP and OSI model 
• Experience in Citrix XenApp, XenDesktop and XenServer technologies. 
• 5+ years of Network, Storage and Infrastructure (Data Center, etc.) experience. 
• A strong understanding of leading manufactures routing and switching architecture; and experience with storage and virtualization products from leading manufactures. 

Responsibilities:

• Draft proposal portions such as introduction, overview, project approach, and cover letter
• Draft proposal template to hand off to subject matter expert and writing teams
• Develop and execute consistent company identity through document templates, letterhead, and logo usage
• Lead proposal team on RFP, RFQ, award submittals, and roster application responses
• Synthesize proposal materials into final client-ready package
• Maintain proposal milestones schedules like issue and review dates, kickoff meetings, and due dates.
• Engage in proposal sections coordination, final formatting, assembly, packaging, and delivery.
• Ensuring documents are secure and up to company standards
• Facilitating the proposal review process

What you will bring:

• Responsible for coordinating proposals
• Coordinate and maintain team documentation efforts for responses to RFPs
• Analyze requirements and ensure that proposals meet requirements
• Edit and rewrite proposals, including creating templates and boilerplate text
• Draft proposals and communicate across teams to get input and meet deadlines

We're seeking a full-time, in-house employee to write Search Engine Optimized Website Content and social media. The ideal candidate must be able to write according to the language of different industries our company handles. Knowledge of writing articles, blog posts, press releases, website content pertaining to digital media.

Are you the one? Quick self-discovery test:

1. Love for the cloud: When was the last time your dinner entailed an act on “How would ‘Jerry Seinfeld’ pitch Cloud platform & products to this prospect” and your friend did the ‘Sheldon’ version of the same thing.
2. Passion: When was the last time you went to a remote gas station while on vacation and ended up helping the gas station owner saasify his 7 gas stations across other geographies.
3. Compassion for customers: You listen more than you speak.  When you do speak, people feel the need to listen.
4. Humor for life: When was the last time you told a concerned CEO, ‘If Elon Musk can attempt to take humanity to Mars, why can’t we take your business to run on the cloud?

So what are we looking for?

• Experience in On-premises to AWS cloud Migration. 
• Linux and Windows servers knowledge .
• Application knowledge like Java, .net, Python, Ruby.
• On-premises to Cloud migration assessment experience as a must .
• Able to provide a detailed migration analysis report and present it to the customer.
• Creative problem-solving skills and superb communication skills. 
• Respond to technical queries / requests from team members and customers. 
• Ambitious individuals who can work under their own direction towards agreed targets/goals. 
• Ability to handle change and be open to it along with good time management and being able to work under stress. 
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed. 
• Maintain technical knowledge by attending educational workshops, reviewing publications.

Job Responsibilities:

1. Managing  initiatives for migration and modernization in AWS cloud environment 
2. Leads and builds Modernization architecture solution from (on-prem or VMWare) into modern platform (Cloud AWS) through modular design by understanding application components 
3. Leads and SME in Modernization methodology and can lead the Design thinking workshop, method tailoring as Client environment and Client industry
4. The 6 most common application migration strategies below required
1. Re-host (Referred to as a “lift and shift.”)
2. Re-platform (Referred to as “lift, tinker, and shift.”)
3. Re-factor / Re-architect  
4. Re-purchase 
5. Retire
6. Retain ( Referred to as re-visit.)
5. Application migration analysis experience like application compatibility on the cloud, Network, security support on cloud.

Qualifications:

1. Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelor’s or Master's degree in engineering from a reputed institute or you should be programming from 12. 
1. And the latter is better. We will find you faster if you specify the latter in some manner. Not just a degree, but we are not too thrilled by tech certifications too :)
2. Architects with 10+ total and 6+ years of experience on Modernization applications and led Architecture initiatives on AWS Modernization.
3. Managed and implemented at least 5 engagement modernizing client applications to AWS Cloud and on WebSphere and Java/J2EE or .NET.
4. Experience on using DevOps tools during Modernization.
5. Complete in-depth experience and knowledge of AWS as a product and its components.
6. AWS certification would be preferred.
7. Experience in Agile fundamentals and methodology.

Technical Document writer

About Aviso

Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North. Aviso delivers true revenue intelligence, nudges team-wide actions, and gives precise guidance so sellers and teams don’t get lost in the fog of CRM, scattered data lakes, and human biases.

We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers. Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors. 

What you will be doing

• The documentation effort includes evaluation, document preparation (organize, write, capture screen images, index), editing and review with the project team.
• Ability to grasp and visualize enterprise software and infrastructure concepts.
• Ability to produce world class documentation.
• Work closely with the product engineering team and gain deep understanding of the product features, behaviour and requirements.
• Writing of any and all User Manuals for Aviso
• Work with the QA team to produce high quality QA documents.
• Update and review existing documents for every release after analysing the changes. Own/Manage these documentations in central repository with a proper folder structure. 
• Organize the technical material into various categories of documents.
• Write world class technical content that is clear and consistent with appropriate diagrams, charts and screen shots of the product for better illustration as per established document standards.
• Attend cross-functional planning meetings and scrum meetings
• Coordinate with subject matter experts to ensure that the content is accurate and current
• Provide daily/weekly activity status to the project heads and communicate with them via email, IM and video conference.
• Should be able to present information in a simple, concise manner. Should pay attention to detail.

What you bring

• Qualification: BE/BTech,ME/MTech/MCA background
• You must have minimum 4 years in Technical Writing.
• Must have excellent written and oral communication skills
• Must have the ability to grasp and communicate technical concepts 
• Must have organization and analytical skills 
• You should have Experience in modular documentation using XML Editors
• You will be Understanding of latest technologies in technical communication – added advantage
• Demonstrates the ability to analyze and communicate information needs at both the conceptual and detail level
• Experience in working in an Agile environment would be an advantage

Aviso offers

• Dynamic, diverse, inclusive startup environment driven by transparency and velocity
• Bright, open, sunny working environment and collaborative office space
• Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
• Competitive salaries and company equity, and a focus on developing world class talent operations
• Comprehensive health insurance available (medical) for you and your family
• Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
• CEO moonshots projects with cash awards every quarter
• Upskilling and learning support including via paid conferences, online courses, and certifications
• Every month Rupees 2,500 will be credited to Sudexo meal card