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One of the global ITSM company.

One of the global ITSM company.

Agency job
via Apical Mind by Nidhi Gupta
Mumbai, Pune, Bengaluru (Bangalore), Hyderabad
3 - 8 yrs
₹8L - ₹20L / yr
SMAX
Micro Focus
HP Service Manager
Microfocus
NNM
+2 more

Hi,

 

We are hiring for one of the global ITSM company specializing in IT Enterprise Management and Integrations. They delivered a wide variety of projects on ServiceNow – CSM, FSM, HRSD, SecOps, App Engine, ITOM & ITSM. The company offers you worldwide project access – US, UK, Middle East, Hong Kong, Singapore, Australia and India.

 

Job Description Position: HP Service Manager Consultant

 

Product: Service Management Automation (SMA)

Languages: Java, JavaScript, HTML, RAD Scripting

Databases: PostgreSQL, MS SQL, Oracle

Location: Open/Should be ready for domestic and international travel

Duration: Permanent

Experience: 3 years and above

 

Job Description:

  • Good Knowledge of SMA-SM and SMAX technologies
  • Hands-on experience on setting up of SMA-SM and SMA-X 2018.XX and 2019.XX implementation skills
  • Hands-on knowledge on Kubernetes
  • Setting up the container environment i.e., Master, Workers, NFS, Postgres
  • Setting up of SMAX – DR environment
  • Hands-on troubleshooting experience on PostgreSQL is preferred.
  • Setting up OPB agent for SMAX integration and legacy Microfocus integrations including uCMDB-SM, OMi/OpsBridge-SM
  • Experience on 9.6X Codeless approach or 9.3x PD/ Hybrid.
  • Hands-on experience on Service Desk, Service Catalog, Incident, Problem, Configuration, Knowledge, SLM, and Request Management modules customization and configuration.
  • Hands-on experience on Service Request Catalog and Mobility features customization and configuration.
  • Should possess strong development skills on Format Control, Links, Queries, Process Designer Rulesets, Triggers.
  • Hands-on experience on Connect IT scenario creations and updates.
  • Should possess strong RAD programming and Java scripting skills.
  • Should possess good reporting (Crystal Reports, Oracle, or SQL scripting) skills.
  • Should be comfortable with various operating systems usage – Linux, Windows
  • Hands-on experience on deploying and configuration of SM Web Tier is preferred
  • Hands-on experience on the upgrade of Service Manager from classic to Hybrid or Classic to Codeless.
  • Hands-on experience on SRC Web Tier customisations is preferred
  • Should be ready for domestic and international travel / onsite visits on a need basis.

 

Additional Good to Have Skills:

  • SOAP and REST Webservice skills.
  • Integration experience with 3rd party tools using API calls.
  • Exposure to Asset Manager and uCMDB.
  • Good knowledge of ITIL processes.
Read more
Keka

at Keka

1 video
9 recruiters
Akshita Kochar
Posted by Akshita Kochar
Hyderabad
8 - 12 yrs
Best in industry
Delivery Management
Project Management
Client Management
Quality management

As the Delivery Manager, you will be the key driver of successful project deliveries, ensuring that our HR Tech SAAS solutions are implemented efficiently, meeting client expectations, and delivering tangible value. You will lead a dynamic team, foster collaboration, and manage the end-to-end delivery lifecycle.

 

Key Responsibilities:

 

  • Project Leadership:

Lead and oversee the end-to-end delivery of HR Tech SAAS projects, managing timelines, resources, and deliverables.

Act as the primary point of contact for clients during the delivery phase, ensuring effective communication and addressing concerns promptly.


  • Team Management:

Build and lead a high-performing delivery team, providing guidance, mentorship, and support. Foster a collaborative and positive team culture, encouraging continuous learning and professional development.


  • Resource Planning:

Collaborate with internal teams to assess resource requirements for project delivery. Allocate resources effectively to ensure optimal project execution.


  • Client Collaboration:

Collaborate with clients to understand their unique requirements and expectations. Establish and maintain strong client relationships, ensuring client satisfaction throughout the project lifecycle.


  • Quality Assurance:

Implement and oversee quality assurance processes to ensure the delivered solutions meet high standards. Conduct regular reviews and audits to assess project quality.


  • Risk Management:

Identify potential risks and challenges during project delivery and develop mitigation strategies. Proactively communicate risks to stakeholders and implement corrective actions as needed.


  • Continuous Improvement:

Drive continuous improvement initiatives to enhance delivery processes and methodologies. Gather feedback from project deliveries to inform product development and future implementations.


  • Documentation:

Ensure comprehensive documentation of project deliverables, timelines, and client-specific details. Develop and maintain project documentation, including project plans, status reports, and client communication.


  • Budget Management:

Manage project budgets, ensuring that projects are delivered within budgetary constraints. Provide regular budget updates to clients and stakeholders.


You are a desired candidate if you have:

 

  • Proven experience as a Delivery Manager in HR Tech SAAS or similar technology-driven domains.
  • Strong leadership and team management skills, with a focus on fostering collaboration and a positive team culture.
  • In-depth understanding of HR processes and workflows.
  • Excellent client management and communication skills.
  • Solid project management skills with a track record of delivering complex projects on time and within budget.
  • Knowledge of quality assurance processes and methodologies.
  • Strong analytical and problem-solving abilities.
  • Experience in risk management and mitigation strategies.
  • Ability to thrive in a dynamic and fast-paced environment.


Read more
USM Infrastructure
Hyderabad
0 - 0 yrs
₹1.5L - ₹1.8L / yr
Effective communication

We are looking for a "Customer care Executive" to join our team. 


Preferred: Female


Preferred languages: English, Hindi, Telugu


Roles and responsibilities : 


1.  Manage incoming phone calls.


2. Handle customer complaints, and provide appropriate solutions.


3.  Keep records of customer interactions, and process customer accounts.


4. Excellent communication and presentation skills.


5. Ability to multi-task, prioritize, and manage time effectively.


6. Maintaining a pleasant working environment for your team.


Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)


Regards

Deborah(HR)

USM Infrastructure Pvt Ltd

Jubilee Hills, Road no 10




Read more
Softobiz Technologies Private limited

at Softobiz Technologies Private limited

2 candid answers
1 recruiter
Adlin Asha
Posted by Adlin Asha
Hyderabad
13 - 20 yrs
₹30L - ₹40L / yr
Architecture
skill icon.NET

Softobiz Technologies is a leading organization among the IT organizations supplying its products along with the services in the form of Product development and Web-Application development.

This role requires you to travel to onsite for 3 Months

Location – Hyderabad/Mohali

Digital Solutions Architect 

 

Experience required: 

  • Minimum of 15 years of experience in IT industry. 
  • Experience Architecting, Designing Solutions across Enterprise Business Systems specifically in Digital Space to develop robust digital architectures, utilising Cloud Computing, API’s based Integration and Data Analytics. 
  • Experience in performing peer review and validation of others Architecture Designs & Architecture Design Patterns. 
  • Experience in requirements elicitation, technology research, exploration of business opportunities for compiling highly professional options analyses and assessing them against a set of criteria that supports the solution recommendation(s). 
  • Experience in specifying and designing large or complex systems/solutions that clearly translate and/or articulate the business specifications and benefits into the proposed solution design(s). 
  • In Depth knowledge in Architecture, Design Principles of utilising IaaS, PaaS such as AWS, Azure, Hybrid Cloud etc to Design & Build Web, Mobile Applications for those Infrastructure Platforms. 
  • In Depth knowledge of Best Practices around Cloud Platform Architectures. 
  • In Depth knowledge in Architecture, Design Principles of Web 2.0, Mobile App Technology and emerging Web 3.0 standards and staying updated on Industry Trends such as AI, ML, RPA etc. 
  • Excellent written and verbal communicator with ability to engage & influence stakeholders at all levels. 
  • Ability to work in an Agile environment. 
  • Bachelor’s degree in computer science or information Technology. 
  • Demonstrated knowledge of TOGAF, ITIL (nice to have). 

 

Responsibilities: 

  • Ability to Architect, design application software using the languages and technologies of the .NET framework.  
  • Ability to Design, Develop and improve an application software and design technical architecture supported by writing technical and functional documentation. 
  • Work closely with Product Owners, Business Analysts, Project Managers, Other Vendors and various other Business Stakeholders. 
  • Ability to vet the Business Requirements Definition (BRD), put forward Solution Options, provide improvements for innovation and provide Solution Governance. 
  • Produce Robust Digital Architecture Framework utilizing Industry Standard Architectural & Design Principles and present it back to Architecture Community and Forum. 
  • Ability to present the Solution Architectures, Designs to Architecture Review Board (ARB) for Endorsement. 
  • Ability to scope, prioritise and deliver work within time-bounded sprints. 

 

Tech Skills Required: 

  • Experience working with .NET framework or relevant experiences (Essential) 
  • Experience working with JavaScript frameworks such as ReactJS, Node.js, etc. 
  • Experience working with Swift or Kotlin eco system, Android app development eco system. 
  • Experience design, build web-based applications in C#, HTML, JavaScript, VBScript/ASP, .NET. 
  • Experience working with MS SQL Server and MySQL Knowledge of practices and procedures for full software design life cycle. 
  • Experience working in agile methodology using tools such as JIRA, Bitbucket, Confluence etc. 
  • No SQL, RDBMS, Graph, Message Queues. 

 

Read more
ZF india
Sumani Pokuri
Posted by Sumani Pokuri
Hyderabad
2 - 6 yrs
₹4L - ₹15L / yr
skill iconC
skill iconPython
skill iconC++
Radar
ADAS

System Engineer (ECU)

Location: Hyderabad

Fulltime

 

Your tasks as Specialist System Engineer ECU(m/f):

  • Analysis of the requirements for the electronics control of occupant safety systems in alignment to the customer specifications
  • Definition of the System Requirements for the embedded system
  • Ensuring quality requirements according to ASPICE and ASIL (ISO 26262)
  • Definition of the design and architecture of the ECU system taking into account the latest technologies and continuous improvement ideas using SYSML
  • Coordination and functional leadership of the project team from hardware and software development

 

Your profile as Specialist Systems Engineer ECU(m/f):

  • Successfully completed engineering studies in electronics, embedded system, or software
  • Several years of professional experience in the development of control units within the automotive industry
  • Experience in product development according to ASPICE and ISO 26262
  • Assertiveness, target-oriented and structured working methods, ability to work in a team
  • Willingness of intercultural work environment.

 

--

Regards

Sumani P

Qcentrio I

Read more
247 Headhunting
Rahamath Mallick
Posted by Rahamath Mallick
Bengaluru (Bangalore), Hyderabad, Chennai
1 - 5 yrs
₹2L - ₹5L / yr
SFCC
Salesforce Lightning
Salesforce commerce cloud

Job description

Role: SFCC Admin/ Support

  • Minimum 5+ years of experience in real-world eCommerce experience (like WCS, HCL, Adobe, SAP Hybris, AEM, etc.) with at least 2 years of hands-on with Salesforce commerce cloud

Required Skills:

  • Strong technical experience in production support with SFCC.
  • Extensive knowledge in SFCC Business Manager configuration
  • Extensive experience in SFCC Script and template development
  • Excellent troubleshooting skills within the SFCC environment
  • Working knowledge of version control systems and cloud platforms (Git, GitHub, BitBucket, Jenkins, JIRA, Confluence)
  • Should create high-quality technical architecture and design that includes an appropriate level of detail and consider scalability and performance of the system
  • Must understand eCommerce architecture, product, order, and inventory flows in order to create detailed designs, and architectural documents and develop complex applications. • Should have knowledge of third-party integration like Payment Processing/Tax Solutions/Products & Ratings/Product Feeds
  • Good/working knowledge of Web Services, JSON, JavaScript, XML, AJAX, CSS, jQuery, and UI frameworks for implementation of SFCC solutions
  • Excellent problem-solving capabilities and analytical skills
Rolehttps://www.naukri.com/it-support-other-jobs" target="_blank">IT Support - Other
Industry Typehttps://www.naukri.com/it-services-consulting-jobs" target="_blank">IT Services & Consulting
Functional Areahttps://www.naukri.com/it-information-security-jobs" target="_blank">IT & Information Security
Employment TypeFull Time, Permanent
Role CategoryIT Support
Education
UG :Any Graduate
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Innovapptive Inc

at Innovapptive Inc

4 recruiters
Bhanu MurthyK
Posted by Bhanu MurthyK
Hyderabad
3 - 6 yrs
₹5L - ₹16L / yr
SAP MM
Inventory Management
SAP SCM
Materials management
SAP MM/WM


About Us:

At Innovapptive, we are bringing the industrial front-line worker, back-office and assets together.  Our platform is the only patented and “Code-Free” connected worker platform for SAP and IBM Maximo and is disrupting and digitizing archaic, tedious, & labor-intensive paper-based processes for maintenance, operations, & supply chain. The industrial front-line workers are empowered with a suite of highly reconfigurable mobile apps, while the back-office has real-time visibility into the front-line workforce with better planning, scheduling, adoption monitoring and actionable insights. Some of the world’s largest brands such as Newmont Mining, Dominion Nuclear, Hess, Shell, UNICEF, ConocoPhillips, and Reckitt Benckiser are digitally transforming their back-office and front-line industrial worker experiences. We are saving companies millions of dollars by improving their asset uptime, productivity, safety, and talent challenges while delivering jobs better, faster, cheaper and safer. 

We are backed by Tiger Global Management, a Global Marquee Fund with over $30 Billion of Assets Under Management (AUM). Tiger Global Management has a reputation for investing and building some of the world's "Unicorn"​ brands such as Spotify, Netflix, Facebook, LinkedIn, Amazon, Peloton, Harry's, Ola, Flipkart, Freshworks and many more!

Our mission is made possible by Innovapptive’s most important asset: our people. We come together through collaboration and ambition in a team-driven culture. Through the success of our product, we have seen monumental growth in our workforce, and we constantly look for exceptional talent to join us. At Innovapptive, you are challenged with dynamic tasks that drive your professional development and career growth. Join us on our journey to deliver an innovative connected worker experience and to empower 350 Million Industrial Front-Line Workers around the world with the ability to truly harness the power of connected worker experience by improving the working life of a front-line worker and the back-office employee. 

The Role

In the Implementation Consultant Role, you will be responsible for 

  • Participating in Business Requirement & Solution Design Workshops, Requirements and Fit-Gap Analysis, Customer Demos, Understanding Business impact of user requirements, Acceptance Criteria and expected results and Document Business Requirements in Jira Tool, Create Functional Specification documents, Test data preparation, Test scenario documentation etc.
  • Implements the solution design by configuring the Innovapptive Mobile Application products using Innovapptive RACE Configuration engine.
  • Make necessary SAP Backend system Base configurations to map into mobile applications.
  • Configure customer business processes on Mobile applications to enable the solution.
  • Work with ABAP Team for the Development of BADI Enhancements for customer-specific requirements and Effort Estimation
  • Work on any bugs or issues for triaging and resolution.
  • Prepare the Training documents and customer demos if any during the realization phase.
  • Regularly Update and track the issues in Jira and coordinate with other cross-functional teams for resolution.
  • Work with the Testing team for FUT
  • Work on issue resolutions and support during FUT, SIT, UAT, Go-live and Hyper care.
  • Provide Knowledge sharing to the Production support team after Go-live and handover.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications: 

How You Will Make an Impact:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  

  • Keep abreast of new Innovapptive features and functionality to provide recommendations for process improvements internally and with customers.
  • Work in close coordination with various cross-functional teams to ensure effective project delivery.
  • Learn and develop expertise in Innovapptive Mobile application products features, functionalities, and Implementation methodology.
  • Ensure to escalate blockers to Innovapptive executives before they become customer escalations.
  • Mentor and guide junior consultants in the implementation team.
  • Support the Hiring team in recruiting A-level talent to meet our company growth objectives.
  • Be on top of implementation activities, closely work with teams in getting any blockers addressed on high priority, keep Jira status up to date, and timely escalation for any support required to avoid project delays.
  • Work with passion and contribute value in all activities performed.
  • Follow organizational guidelines and processes.
  • Identify opportunities for continual improvement and changes to drive efficiencies including client satisfaction with effective project execution.
  • Ensure defect-free implementation by doing the right things right the first time, every time, by following best practices and carrying a truly professional consulting attitude and aptitude.
  • Work with Product Managers, Product Engineers and Professional Services to ensure the bug fixes and root cause analyses and resolutions are conducted in a timely and efficient manner and all implementation issues are addressed promptly

What You Bring to the Team:

  • 3+ years of total experience
  • 2+ years of relevant Implementation experience in SAP MM
  • Excellent Communication skills
  • Client interaction and documentation skills
  • Have been an Individual contributor to SAP Implementation and support projects.
  • Comes with experience in SAP Configuration, Org structure, Master data, Transactional data, Issue analysis and resolution, Deep understanding of the Business process and integration aspects across the above SAP modules.
  • Conversant with SAP Transactions, Programs, Tables, Function modules, Reports etc.
  • Have good experience in writing Functional specifications for custom developments and have worked closely with ABAP developers in BADI Enhancements for custom requirements.
  • Have good experience in writing test scenarios for different business processes and creating test data. Performing FUT.
  • Triaging defects identified during FUT, SIT, UAT, and HC and fixing the issues.
  • Working with cross-functional teams where the resolution needs to come from other teams.
  • Sensitive to customer delivery timelines, the importance of proactive action and time reaching out to leadership and other teams for help, if any is required.
  • Experience in working with various tools for issue recording and tracking; Change request management, Testing tools, 3rd party systems integration etc.
  • Passion to learn new skills to be able to work productively and efficiently.
  • Flexibility to stretch on work timing when required to meet project delivery deadlines.
  • Willingness to help other team members when required.
  • Demonstrated track record as a strategic thinker, creative problem solver and solutions provider.
  • Ability and desire to adapt to a fast-paced environment with changing customer needs, technology requirements and strategic direction with ease.
  • Status reporting to the project manager on the deliverables, risks, issues, actions etc.
  • Perform duties and make decisions with patience and tact under frequent time pressures.
  • SAP Certification in SAP ECC MM, WM or SAP S4 HANA MM or WM would be an Advantage.

 

What We Offer:

  • A positive, open, and highly-innovative environment and team
  • Entrepreneurial spirit with unlimited opportunity to grow
  • Opportunity to work with leading global brands on exciting and impactful projects
  • Competitive Base Pay
  • Best of plan on Vacation & Paid Time Off.
  • Provision of Medical Insurance for family - self, dependent, spouse, dependent children, parents/parent-in-laws
  • Paid Maternity and Paternity leave
  • Bi-annual reviews to ensure transparency and promote a high-performance culture
  • OKR Driven Performance Development Environment
  • Learning & Development - access to a wide range of e-Learning courses (technical, Product, Process, etc.,)
  • A host of Interest Groups/Clubs for Book Reading, Toastmasters, Sports - Cricket, Volleyball, Throw-ball, Badminton, TT, Music


Innovapptive does not accept and will not review unsolicited resumes from search firms.

Innovapptive is an equal opportunity employer and is committed to a diverse and inclusive workplace.  Qualified applicants will receive consideration for employment without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.

Read more
Indventur Partner

at Indventur Partner

2 recruiters
Vanshika kaur
Posted by Vanshika kaur
Hyderabad
3 - 5 yrs
₹14L - ₹15L / yr
skill iconAndroid Development
STK
skill iconiOS App Development
Debugging
The client is an MNC that provides online display advertisements focussed on retargeting to brand audiences. It offers personalized retargeting tools for internet firms, marketing experts, and publishers ranging from customer acquisition, audience match, and App advertisement to design and analytical tools.
Role: Technical Solutions Specialist, App
Location: Hyderabad
Salary: 14 to18 LPA
Job Description
Roles & Responsibilities
• Understanding of products’ integration flows from a technical and sales perspective
• Work with the internal stakeholders  to understand client business objectives
• Providing feedback to our internal and/or client’s engineering team
• Be responsible and have ownership for the designed end to end solution’s projects
• Work in a fast-paced innovative environment and be cool under pressure
• Thrive when confronted with complex problems that require innovative solutions
• Act as a Subject matter expert on App related queries
• Leverages technical knowledge of products to meet customer needs
• Participate with the wider global team to improve and develop new tools and processes.
• Play a leading role in the testing and deployment phases of new products and customized
Solutions for our app business.
• Proactive development of tools and solutions that will have an impact on our campaign the performance or set up to support the growth of our South APAC team
• Provide guidance to other team members on areas of expertise
• Identify bugs, report them, and work close to our internal teams for resolution
Who You Are
• Engineering background with a computer science-related degree
• Fluent in spoken & written English
• Experience with ad technology is a strong advantage, though not mandatory
• Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and
Android
• Experience with development and/or debugging MMP partner SDKs like AppsFlyer, Branch, etc.
will be a big plus
• Other web programming languages are a plus (JavaScript, HTML)
• Strong interpersonal and communication skills across all levels of interlocutors
• Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and
resolve issues quickly
• Proactivity associated with a “can do” way of working
• Problem-solving and a positive attitude in a fast-paced environment
• Autonomous personality and interested in taking initiatives and leading on projects
• Team spirit oriented, sharing best practices and open to train other team members
• Attention to detail to act as a consultant and be reactive in front of any potential situations
• Passion for new media, internet trends, and continual learning
Read more
Milestone Technologies Inc
Manasa Ette
Posted by Manasa Ette
Hyderabad
5 - 10 yrs
₹8L - ₹25L / yr
Salesforce
Salesforce Apex
Salesforce Lightning
Salesforce Visualforce

FOR THE POSITION: Software Engineer – Salesforce

I.      POSITION DUTIES

1.   Responsibilities:

·   Maintaining knowledge of all technologies used in the company, directly related to the job

·   Developing new functionality in the exiting software

·   Finding and removing bugs in the exiting software

·   If necessary, replacing colleagues in their basic duties

·   Following the established company practices and software development processes

·         Provide project and technical leadership for key Salesforce implementation projects

·         Experience with key areas of enterprise architecture, including integration technologies, single sign on

·         Use Salesforce APIs to integrate Salesforce with other tools and third-party applications

·         Be flexible with changing priorities and comfortable working independently

·         Manage heavy workloads and projects, many on a time-sensitive basis while still maintaining accuracy and strong attention to detail

·         Support the expansion of Salesforce product within the company;

·         Managing and improving Salesforce workflows, data and system configuration, together with system maintenance and customisation to support business requirements, recommending opportunities for on-going improvements as appropriate

·         Develop plans and approach for implementation of key activities.

·         Develop and enhance internal applications to deliver operational excellence by developing and growing the team and individuals within

·         Grow and develop deep relationships with key stakeholders in the business, such as product and sales, finance, etc.

 

2.   Qualifications:

 

·         Bachelor's Degree. 5-7+ years Salesforce development experience (banking or financial services experience preferred).

·         Proficient knowledge of CRM platform (Salesforce)

·         Experience working with agile development teams and workflows within JIRA, Confluence or similar systems

Read more
Emptoris
Agency job
via BPA Technologies, Inc. by Giftson Korabandi
Hyderabad
8 - 12 yrs
₹10L - ₹15L / yr
IBM Cognos TM1
MDX
TM1
Strategic planning

TM1 Lead Engineer

 

Job Description:

 

The Lead Engineer should have good communication skills and is able to work with colleagues in Change delivery and Finance Users.

The Lead Engineer should have a very good understanding of Financial Statements.

As the Lead Engineer you might be working across different projects simultaneously 9+ Years TM1 Development experience Expertise in developing end to end solutions from ground up in TM1 Ability to design secure, scalable, configurable and modular solutions Expertise in applying optimisations both for performance and configuration Highly proficient in all aspects of TM1 development and Infrastructure

|| Expert in IBM Planning Analytics 2.0 Expert in development on PAW and PAX Highly proficient in developing TM1 Rest API based solutions Strong knowledge of MDX, SQL, Excel, Visual Basic, relational databases Must have good verbal communication skills

– Ability to work across geographies

 

A self-motivated, confident team player who leads by example and provides guidance to others DevOps and Agile engineering practitioner, test driven development Excellent communication skills & team player

Read more
ekincare

at ekincare

10 recruiters
Gayathri Karamala
Posted by Gayathri Karamala
Remote, Hyderabad
0 - 1 yrs
₹1.2L - ₹2.0L / yr
Customer Support
Communication Skills
Active listening

About ekincare 

Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit. If you are ambitious, willing to unlearn and relearn in a fast-growing startup, dream about MAUs, client segmentation, funnels etc. and excited to apply your skills towards making India Inc. healthy, come, join us! 

Position : Process Associate - Contract to Hire 

Location -Hyderabad 

➔ Responsible for handling operations related to the backend by coordinating with vendors, customers & internal teams. 

➔ Manage the Backend process such as Appointment Confirmations, Reports Uploading with assertiveness. 

➔ Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Vendor/DCs. Working closely with Vendors/DC, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand. 

➔ Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted 

➔ Working knowledge of Google sheets/Excel 

➔ The candidate should be self motivated and take initiatives and flexible to accommodate new responsibilities as and when the role demands. 

➔ Good communication skills in English & Hindi. 

➔ Additionally, should be Punctual, have an Eye to Detail, Quick learner, Team player, Basic computer Skills,& Professional approach towards work, with good work Ethics.

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