5+ Palo Alto Jobs in Bangalore (Bengaluru) | Palo Alto Job openings in Bangalore (Bengaluru)

L2 engineer - Palo Alto firewall experience of 3 years in handling technical support for customers.

Should have carried out technical support for clients via remote sessions other than on phone and email.

Should be able to analyze technical issues and provide resolutions.

Palo Alto firewall experience of 3 years in handling technical support for customers.

Should have carried out technical support for clients via remote sessions other than on phone and email.

Should be able to analyze technical issues and provide resolutions.

Should be able to communicate well.

Responsibilities :

• Determine the scope based on requirements, designing and building security components, and testing efforts, including stating the scope of work, calculating the resources, required in delivering the services and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline.
• Provide level 1/2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services
• Provide technical deliverables such as high-level design documents, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Undergo technical training and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
• Conduct knowledge transfer training (where required)

Knowledge, Skills and Experience :

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, network, security)
• Expertise on any two firewalls Specially - Palo Alto, Checkpoint, Fortinet, WAF
• Strong technical knowledge on the assigned solution domain/product
• Expertise in enterprise security products implementation, migration and support.
• Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies such as Firewalls, WAF, LB , IDS/IP
• Strong interpersonal skills with a customer-centric attitude; oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Security Certifications such as CCNP/CCIE Security or CCSA/CCSE/CCCP/PCNSE/Fortinet NSE1/2/3/4 are desirable

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

Knowledge and skills required:

Strong hands-on with Cisco Routing and Switching Cat1k, CAT4k and CAT9k, should be worked on Wireless lan controller and AP’s, Wireless site surveys, Cisco Meraki Full stack products, Cisco ASA, ISE, Umbrella, DUO and Email security experience. Install, Implement and configure. (minimum 2 skills needed)

Industry exposure:  Should have worked in Pre-Sales/support/Noc environment

Personal attributes required: Wiling to learn, should be presentable, good at English and proactive

Note : Should be ready for 3 years commitment clause

Key responsibilities of the job

• Cisco Disti System Engineer role, responsibilities are hand holding Cisco channel partners, engaging with partner/customer meetings and opportunities, engineering with Cisco wireless site surveys, product demonstration, and Proof of value (POV) across Cisco Enterprise Networking, Cisco Meraki and Cisco collaboration products. Cisco ASA, ISE, Umbrella, DUO and Email security experience. Install, Implement and configure. (minimum 2 skills needed)
• Should have exposer on executing end customer demo’s and POC’s.
• Any cross OEM security knowledge also considered. EX. Palo alto, Zscaler, Checkpoint security, HP, aruba etc.

We are looking for L1 Security Engineers. We are looking for immediate joiners and candidates having 30 Days Notice Period only. Please find below the Role details.

Role- Network Security Engineer/ Security Engineer

Proficiency Band- L1

Exp- 1 to 2 years experience

Skill- Firewall administration and troubleshooting knowledge and experience either in FortiGate / Palo Alto Firewall

JD

• Responsible for support operations
• Administration of firewall
• Basic firewall/policy change
• Understand the issue and do troubleshooting