11+ Personal development Jobs in India

Are you looking for a long-term and full-time remote role where you can work with US-based companies? Read on! 

What is Wishup? 

Wishup is India's leading remote employee platform helping US-based businesses in building highly efficient remote teams. It was founded in 2015 by IITM & IIMA alumni and has got the support of marquee investors like Orios Venture Partners, Inflection Point Ventures, Tracxn capital, and Mato Peric in its journey to be the biggest all remote company in the world. 

In short, we pioneered remote working when very few believed in the concept and now we are leading the way for the entire world to see! 

Job Profile: 

- An Online Business Manager at Wishup is a remote full-time employee that works for and is trained by Wishup, and is deployed to engage with one or more US-based clients. - The role is remote and full-time (not a freelancing assignment) 

- The role would require working in the US time zone 

What’s in it for you? 

- International exposure: You’ll get to interact and build relationships with the smartest global founders and CXOs working on cutting-edge ideas 

- No hassle of US visa application; since it’s remote working 

- Constant upskilling to maintain market relevance: We provide up to 2 weeks of training during onboarding in all the latest industry tools and practices 

- Stable full-time remote job in a company that has been fully remote for over 5 years: work from home (or anywhere), forever! 

- Scope of rapid growth based on bi-annual appraisals 

- A healthy work-life balance 

Roles & Responsibilities: 

As an Online Business Manager, you will work closely with one or more clients on either one or all of the following tasks: 

- Project Management 

- Ecommerce Assistance (Amazon Seller/Shopify) 

- Advanced Excel and MIS Reporting 

- CRM and Lead Management 

- Online Research 

- Lead Generation 

- Executive Assistance (Itinerary Planning, Calendar Management, Inbox Management, etc.) 

You're a great fit if you have: 

- At least 2 years of full-time employment experience

- A stable career employment track record 

- Impeccable written and spoken English 

- An aptitude for mathematics and logic 

- A solid experience in resolving work-conflict situations 

The commitment to a long-term association is highly expected from the candidate. Also, since this is a remote position, you must be self-driven and organized

Job Prerequisites: 

- High-speed internet connection 

- Laptop with an integrated camera and a pair of headphones 

- Distraction-free workspace with zero external interference 

- Ability to work in US time zones 

Work Shift (either of the following may be allocated): 

Mon-Fri, 6:30 p.m. - 3:30 a.m. IST 

Mon-Fri, 9:30 p.m. - 6:30 a.m. IST 

Company Reviews: 

https://www.glassdoor.co.in/Reviews/Wishup-Reviews-E1511572.htm?filter.iso3Language=e Ng

Social Media Links: 

LinkedIn - https://www.linkedin.com/company/wishup-services/" target="_blank">https://www.linkedin.com/company/wishup-services/

Facebook - https://www.facebook.com/wishupnow/" target="_blank">https://www.facebook.com/wishupnow/

Twitter - https://twitter.com/wishupnow" target="_blank">https://twitter.com/wishupnow

Instagram - https://www.instagram.com/wishupnow/" target="_blank">https://www.instagram.com/wishupnow/ 

Training at Wishup: 

https://www.youtube.com/watch?v=6Uolgas0Uj4" target="_blank">https://www.youtube.com/watch?v=6Uolgas0Uj4

Life at Wishup: 

https://www.youtube.com/watch?v=qHPMod_jzmA" target="_blank">https://www.youtube.com/watch?v=qHPMod_jzmA

Job Responsibilities.

• Assist in talent acquisition and recruitment processes
• Update our internal databases with new employee information, including contact details and employment forms  
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Gather payroll data like leaves, working hours and bank accounts
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in the development and implementation of human resource policies
• Undertake tasks around performance/productivity management & improvement of all employees
• Organize half yearly employee performance reviews
• Maintain employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Requirement   

• Good Communication Skills
• Problem Solving Aptitude

Summary

Join Dreamcast, a leader in the event tech industry, as our new Client Servicing specialist. Embrace the opportunity to contribute to creating exceptional event experiences by blending client servicing with cutting-edge streaming technology. In this role, you'll be at the heart of ensuring client satisfaction by offering tailored tech solutions for virtual, hybrid, and in-person events. Collaborate closely with our diverse team of developers, designers, and event planners to bring innovative ideas to life, ensuring each event is memorable. Unique to this position is the chance to grow within an environment that values creativity and continuous learning. As part of the Dreamcast family, you will have access to unparalleled growth opportunities in the evolving Event-Tech landscape. This role is perfect for individuals passionate about technology's power to transform events, aiming to deliver first-class service while pushing the boundaries of what's possible in the event industry.

Responsibilities

• You will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and enthusiasm at every stage of their event-planning process.
• We expect you to conduct thorough onboarding sessions for clients, guiding them through our SaaS products and demonstrating how these solutions can enhance their event experiences.
• You shall coordinate closely with our technical team to troubleshoot any issues that arise during the setup or execution of virtual, in-person, or hybrid events, providing timely and effective solutions.
• You will be responsible for managing client expectations, keeping them informed about project progress, and setting realistic timelines to ensure a seamless experience.
• We expect you to gather client feedback post-event, analyzing it to identify areas for improvement in our services or technology suite, thereby contributing to continuous product enhancement.
• You shall keep abreast of industry trends and developments, sharing insights with both clients and our internal teams to foster innovation within our event tech solutions.
• You will develop tailored proposals that match the specific requirements of each client, incorporating our range of tech solutions to meet and exceed their event objectives.
• We expect you to participate actively in team meetings, offering creative ideas and strategies for enhancing client satisfaction and driving the growth of Dreamcast's event tech suite.

Requirements

• You must possess strong technical skills with the ability to swiftly troubleshoot streaming issues during live events, ensuring a seamless experience for all attendees.
• You should have a deep understanding of various streaming platforms and technologies and be capable of advising on the best solutions tailored to each event's unique needs.
• You are expected to maintain excellent communication with clients, understanding their requirements and providing updates throughout the event planning and execution process.
• You must demonstrate proficiency in using our Event-Tech Suite software, effectively managing and integrating it into client events for an enhanced experience.
• You will be responsible for conducting pre-event testing and rehearsals, guaranteeing that all technical aspects operate flawlessly.
• You ought to collaborate closely with other team members to develop innovative event concepts that leverage our technology to meet and exceed client expectations.
• You are required to provide training and support to clients on how to use our SaaS products effectively, ensuring they maximize the value of our services.
• You should actively stay informed about the latest trends and advancements in event technology, applying this knowledge to continually improve our offerings.

Skills

• Client relationship management
• Streaming technology expertise
• Event planning proficiency
• SaaS product knowledge
• Technical troubleshooting
• Digital content distribution
• Customer service excellence
• Hybrid event coordination
• Project management skills
• Virtual platform navigation

• Performing market research.
• Gathering and processing research data.
• Assisting with inventory control.
• Organizing staff meetings and updating calendars.
• Processing company receipts, invoices, and bills.
• Assisting and supporting management.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential

• Understanding business objectives and designing surveys to discover prospective customers preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companys market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Develop industry-specific, vertical-level nuances as the function matures
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices
• Managing existing clients, responding to them on calls, email and visits.
• Follow up on collections for overdue invoices
• Checking the internal orders, supply management and resolving quality issues if any
• Development of new business, filling new tenders and follow up on prospective Business
• Collecting market information
• Timely escalation of matters to top management for timely resolution.
• Submission of MIS Reports

Delivery Manager

Job Description

1. Review customer orders and plan and coordinate in the execution of projects and manage the client accounts
2. Develop scope and budget for projects
3. Ability to understand all technical aspects of the project and its requirements, articulate and communicate the same to internal stakeholders
4. Work with the Presales team to define the technical specification for features and functionalities and also determine the effort associated
5. Hands-on experience in creating SDD, SRS, Gantt Charts, etc.
6. Work closely with Engineering, Solutioning and Platform teams during requirement gathering and documentation phase to understand establish the scope of development work in projects
7. Provide suggestions on implementation approach, limitations/complexity around implementation with respect to the platform used, and recommendations for alternative solutions
8. Perform resource allocations and workload assignments according to project requirements.
9. Report project status to customers and develop required project documentation.
10. Serve as primary contact across all the projects being handled and concerns in assigned accounts

Must have skills:

1. 8+ years of experience leading and delivering projects to high standards and managing high-value accounts
2. Basic understanding of application development technologies like Python, ML, API Integration, etc.
3. Good understanding of server/storage configuration, API Integration, Cloud deployment, and configuration
4. Should have experience working with large government clients and/or large enterprises in BFSI, eCommerce, Healthcare, Retail, and other such verticals
5. Proven track record of building positive and productive working relationships with customers for business growth
6. Ability to analyze and troubleshoot issues in a timely fashion
7. Ability to identify process improvements to achieve cost-effectiveness and time-saving
8. Proven ability to operate with authority and take critical business decisions to meet customer expectations.
9. Should have exceptional communication skills (verbal and written) in English

Essential Personal Attributes:

1. Must be a strong relationship builder with experience within managing all stakeholders
2. Interest in emerging technologies and how they can be applied to drive business outcomes
3. Demonstrated commercial and business focus
4. Negotiation and influencing skills utilizing a consultative approach
5. Ability to multitask and prioritize work to meet timeframes
6. Ability to take ownership of tasks as allocated and raise issues or request resources as appropriate
7. Ability to communicate technical information to non-technical colleagues and clients.
8. Excellent stakeholder management and reporting skills
9. Must be able to translate technical environments into business language
10. Strong commercial acumen

• Proactively working on reporting and analytics of our ongoing projects for best of impact outcomes
• Preparing data for analysis including building repeatable and well-documented processes to create new analyses of data; conducting data analysis for our projects and development impact tracking and identifying patterns, questions, and areas for further analysis
• Setting up reporting systems for all products to ensure best of transparency, focus on performance and value creation
• Managing impact management processes across the organization with a clear timelines and schedule as well as active communication to internal and external stakeholders in an organized and dependable manner
• Ensuring coordination between staff and stakeholders including dialogues, meetings, presentations as may be required to ensure successful, meaningful and impactful project delivery
• Ensuring the Project operations team has an effective Impact management framework for creating and maintaining relationships with the community
• Jointly focussing on growing the outreach and impact of our work in social edtech
• Creating deep impact reports for every project using Excel, Word and PPT based on specific project deliverables, direct and indirect impact as required for each of the projects and creating collaterals, creatives, mailers and videos of progress, updates, storytelling on Impact to engage our stakeholders

Desired Candidate Profile

• Working knowledge of different approaches to program evaluation and assessment
• Excellent writing skills and command over the English language
• Strong analytical skills, ability to think laterally and detail oriented and with a high level of curiosity and interesting researching projects
• Excellent documentation and reporting abilities to create informative and good reports and data sheets using Word, PPTs etc. along with Advanced Excel and data management skills
• Proven track record of displaying a high degree of self-initiative
• Ability to create videos and collaterals using images and short video clips