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Process management Jobs in Delhi, NCR and Gurgaon

11+ Process management Jobs in Delhi, NCR and Gurgaon | Process management Job openings in Delhi, NCR and Gurgaon

Apply to 11+ Process management Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Process management Job opportunities across top companies like Google, Amazon & Adobe.

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Quick Dry Cleaning Software

at Quick Dry Cleaning Software

1 video
2 recruiters
Vivek Saini
Posted by Vivek Saini
NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹1.8L - ₹2.5L / yr
Customer Success
Account Management
Customer Retention
Process management
Effective communication
+2 more
Opportunity
As a customer success manager, your goal will be to provide outstanding customer service to
our clients by developing effective customer service procedures, implementing customer loyalty
programs, and Improve customer experience and customer satisfaction (Customer Love
metrics)
Responsibilities
● Be the single point of contact for all your customers from the time they sign the contract.
● Establish a trusted relationship with them and help them succeed with QDC through
product adoption and delivering the value promised.
● Understand the customer’s goals, org structure, key challenges, and define their
success.

● Work with sales and onboarding team to plan and execute a seamless customer on-
boarding process, ensuring a smooth ‘go live’.

● Identify customer insights and pain points and help shape the product roadmap by
providing active feedback to the product team.
● Proactively identifying and prioritizing resources and effort according to perceived risk,
potential growth, strategic value and renewal timeframe, making sure subscriptions are
renewed timely.
● Monitor at-risk customer behaviour and carry out activities to retain them.
● Own churn and expansion for all your accounts.
● Identify opportunities for portfolio growth and contact customers for upsells.
● Work towards turning customers into advocates of QDC.
● Collaborate with the Marketing team to build customer case studies, testimonials, and
referrals.

What are we looking for?
Attitude 
● Empathy
● Positive Attitude
● Organized
● Process Driven
● Coachable
● Patience
● Metrics Driven
Skills
● Ability to explain in uncomplicated/ simple language
● Attentive and Listening Skills
● Effective Negotiator
● Creative Problem Solver
● Comfortable with huge data and analytics

What an ideal candidate looks like
● At least 2+ years of work experience in a customer-facing role such as Customer
Success, Account Management and Sales, etc.
● Ability to understand a software product and its nuances very well.
● Excellent written and verbal business communication skills.
● Strong problem-solving skills, technical and analytical aptitude with the ability to quickly
learn and adopt technical products.
● Ready to work during US hours - in future

What you can expect in the next 12 months

Within 1 month -
You should have acquired a good knowledge of the laundry
domain, QDC product and process that we follow.
- You should have spent a day at the laundry store to get live
hands-on experience.
- Have a one-one chat with every member of the Quick Dry
Cleaning team so you get to know everyone well and understand
each other.
- Start owning the renewal process with the help of peers.

Within 3 months

- You should be able to manage the portfolio assigned with some
dependencies on your peers.

- Should start working towards the identification of possible
opportunities in terms of expansion of the accounts.
- Participate in conversations regarding process refining.
- Should be able to independently handle complex sets of queries
related to the product.
- Track and hit key implementation milestones.

Within 6 months

- You should be able to independently manage the portfolio
assigned.
- Should be able to define the expansion targets for your portfolios.
- Should be able to add value to the overall process alignment
owning some initiatives.
- Provide feedback to Marketing, Sales, Support, Success and
Engineering teams to further improve product.

Within 12 months

- Participate in interviewing and hiring, as a way to influence team
growth and show QDC values and drive our culture.
- Deliver and present metrics related to success and show
improvements.
Read more
INFOKEY TECHNOLOGY PRIVATE LIMITED
Delhi
1 - 3 yrs
₹2.3L - ₹3L / yr
Effective communication
Negotiation
Sales

Key Responsibilities:

1. Build and maintain strong relationships with existing and potential clients, acting as their primary point of contact.

2. Identify sales opportunities and develop strategies to meet and exceed sales targets.

3. Conduct in-person client visits to personally demonstrate software solutions as an integral part of the sales internship.

4. Prepare and deliver engaging sales presentations and proposals to prospective clients.

5. Stay up-to-date with product knowledge and industry developments to effectively promote our offerings.

Read more
A series A start-up providing Organic Food products

A series A start-up providing Organic Food products

Agency job
via Qrata by Prajakta Kulkarni
NCR (Delhi | Gurgaon | Noida)
6 - 10 yrs
₹8L - ₹17L / yr
Chief Operating Officer
Operations
Analytical Skills
Team leadership
Project Management
+3 more

  • You will work directly with the two co-founders in helping the company to achieve its strategic and operational goals, by delivering key internal and external projects that are critical to the success of the company
  • You will own the creation of all external facing material produced by the CEO Office for senior engagements with the promoters, board and all employees
  • You will have a deep understanding of the company business model, the underlying profitability and levers of different business verticals
  • You will be responsible for driving the rigour of analytical market based insights into actionable co-ordination between the Revenue team and the Brand team
Read more
pinyourdeal
Anjali Chauhan
Posted by Anjali Chauhan
F-17 sector-6 noida
0 - 2 yrs
₹3L - ₹4L / yr
Communication Skills
Analytical Skills
Interpersonal Skills

Key Responsibilities:

· Present our technology products and services to potential clients, clearly articulating the benefits and value proposition.

· Develop and maintain strong, long-lasting relationships with clients to ensure customer satisfaction and retention.

· Stay updated on industry trends, market conditions, and competitors to provide insights that help shape our product offerings and marketing strategies.

·  Work closely with our product and marketing teams to align customer needs with product development and marketing strategies.

· Prepare and maintain detailed sales reports, forecasts, and pipeline updates for management.


 Qualifications:

·  0-2 years of sales or business development experience

·  Bachelor’s degree in Business, Marketing, or a related field.

·  Excellent Communication Skills (both written and verbal)

·  Proactive, confident and Self-motivated.

·  Ability to Convincing and influencing.

·  Able to work independently as well as in team.

·  Ability to build and maintain client relationships.

·  Comfortable using technology tools and platforms for sales and reporting.

Read more
TravYo

at TravYo

3 recruiters
Swatipriya Mishra
Posted by Swatipriya Mishra
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
1 - 2 yrs
₹2L - ₹4L / yr
Communication Skills
Interpersonal Skills
Analytical Skills
Business Analysis
B2B Marketing
+1 more
  • Ability and desire to sales
  • Convincing and influencing ability
  • Sale the company's products like Website, CRM, Portal, Digital Marketing
  • Must understand the use of technology for travel companies
  • Make travel professional understand how technology can help them to drive a successful travel business
  • Maintain good relationships with existing clients, gaining repeat business wherever possible
  • A positive, confident, and determined approach.
  • Resilience and the ability to cope with rejection.
  • Negotiate, close deals and handle complaints or objections.


Read more
Testbook

at Testbook

8 recruiters
Saima Shaikh
Posted by Saima Shaikh
Noida
1 - 7 yrs
₹4L - ₹5.2L / yr
Business Development
Sales
Inside Sales
Communication Skills
Effective communication
+1 more

Must-Have experience in selling certification courses or technical courses

Roles & Responsibilities:

● Counsell potential Students over a call to inform them about a product and help them in

making better career decisions.

● Answer questions about our products or the company.

● Sale as per requirement from the students.

● Direct prospects to the field sales team when needed.

● Maintain Sales Report and update in the CRM time to time.

● Take and process orders in an accurate manner.

● Go the extra mile to meet sales quota and facilitate future sales.

● Keep records of calls and sales and note useful information.

Skills & Requirements:

● 10 months - 2 years of work experience in sales/business development/voice process.

● Excellent interpersonal and communication skills.

● Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.

● Solution-oriented with effective problem-solving skills.

● Customer-Centric Approach.

● Positive attitude and Willingness to learn and excel.

Read more
Nagpur, Delhi, Gurugram, Noida, Ghaziabad, Faridabad
1 - 4 yrs
₹3L - ₹6L / yr
Partner relationship management
Sales management
Account Management
Channel Sales

Partner Account Manager Responsibilities and Duties


Build productive and profitable working relationships with partners.


Identify and contact potential partners for new business opportunities.


Provide product and technical support to partners.


Address partner concerns and queries promptly and ensure partner satisfaction.


Develop competency and qualification plans for partners.


Work with cross-functional teams to develop business strategies for lead generation.


Develop business plan to improve sales and profitability.


Work with development, marketing and services teams to achieve revenue goals.


Coordinate with partners to prioritize, plan and manage business activities.


Review and revise business plans based on partner needs.


Evaluate the effectiveness of partner’s marketing plans and recommend improvements.


Work with partners in pipeline review and management activities.


Oversee partner rewards and recognition programs.


Organize partner meetings to discuss about any issues and updates.


Participate in business review and revenue forecasting activities

Read more
Copperchips
Neelu pal
Posted by Neelu pal
Noida
0 - 0 yrs
₹1L - ₹2L / yr
Communication Skills
Effective communication
Negotiation
IT Sales
International sales
+1 more

We are actively hiring freshers with good English communication skills and a willingness to create a career in IT sales


Job Title: IT Sales Lead Gen

Experience: Fresher (with excellent communication) , both written / verbal

Location: Noida Sec 63 (WFO)

Qualifications: BA(Eng. Hons.)/BBA/MBA



Roles & Responsibilities:


Understanding and knowledge of trending and new technologies for web and mobile.

Will learn to generate international IT leads

Will learn to Identify sales opportunities and create a healthy sales funnel.

A candidate should have excellent communication skills and written skills.

The candidate must be familiar with technologies.

Will learn to acquire leads by client interaction and bidding.

Should be able to get Brainstorming new ideas to increase sales.

Having good communication, proven presentation, negotiation, and interpersonal skills.

Researching prospects and generating leads.

Participating in sales team meetings.

Read more
Boston Analytics

Boston Analytics

Agency job
via Randstad India by Shreya Chaudhary
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
3 - 12 yrs
₹7L - ₹30L / yr
TMT
Product Management
Market Research
Analytical Skills
Logical Reasoning
+4 more

About us

 

We are an AI (Artificial Intelligence) platform company focused on the TMT (Technology Media and Telecom) industry. Our focus is on M&A (Mergers and Acquisitions) use case. We work with Investment Banks, Private Equity firms and Corporations globally. Our uniqueness is in automating research and analytics thereby releasing ~90% of the manual effort

 

We are looking for the best professionals in TMT available in India and outside,

 

Role: Senior Consultants ( TMT )

 

Job Overview:

You will be working on creation of many globally unique analytics assets as part of our Product and then using the outputs of the Product to provide consulting to our clients. You will experience working with some of the sharpest minds in the TMT focused M&A world.

 

You are either an individual contributor or managing a team in the TMT industry. You must have expertise in specific segments of the TMT industry (for example, Cybersecurity, IoT, Fintech etc.) and have a demonstrable track record of independent thinking and analytics to industry and company attractiveness.

 

Preferred Experience:

  • 6-8 years of experience in TMT industry

  • Currently in a client delivery and thought leadership position in Business Research, Consulting or part of a Corporation’s Strategy team

 

Primary Responsibilities:

 

You will have 2 primary responsibilities:

 

  • Product management

    • Doing research on TMT industry segments and building content relating to industry and company attractiveness, company growth areas, financial performance, valuations et al.

    • Being part of a highly talented and motivated team that is pioneering new thinking on TMT industry outlook

  • Consulting

    • Use the output of our product, augment it with creative thinking and create compelling presentations and models for our M&A clients

 

In addition, you will be expected to contribute with your ideas on all aspects of the firm so that we all succeed. There are no barriers and you should have an independent point-of-view.

 

 

Required Skills & Personal Attributes:

 

  • Excellent business writing and verbal communication skills including presentation skills.

  • Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.

  • Ability to develop and articulate strategic recommendations based on rigorous data analysis.

  • High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel etc.)

  • Strong inter-personal skills; ability to work with teams in a timeline driven high pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong ‘can do’ attitude; ability and willingness to work in a small and fast growing set-up; ability to pro-actively identify ways to contribute to the firm’s goals & mission; international experience; professional appearance as well as manner of speaking.

 

Educational Background:

  • Bachelor’s degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc.); And an MBA from one of the top institutions in India / abroad


    Role- Ranstad Payroll

Read more
Madman Technologies

at Madman Technologies

1 recruiter
Divyani Shree
Posted by Divyani Shree
Noida
1 - 3 yrs
₹3.6L - ₹4.2L / yr
Communication Skills
IT consulting
Quality management
Project Management
Problem solving
+1 more
  • Ensure that all activities are carried out in a timely and cost-effective manner.
  • Application management procedures, systems, and best practices.
  • Materials are purchased, inventory is planned, and warehouse efficiency is monitored.
  • Assist the organization's processes in remaining lawful.
  • Develop strategic and operational goals.
  • Examine financial information and apply it to boost profits.
  • Budgets and predictions must be managed.
  • Perform quality checks and keep track of production KPIs.
  • Train and oversee employees 
  • Look for methods to improve customer service quality.
Read more
MintZip

at MintZip

2 recruiters
Shivani Govil
Posted by Shivani Govil
NCR (Delhi | Gurgaon | Noida)
5 - 100 yrs
₹5L - ₹10L / yr
Public Relations
Branding
Account Management
We're looking for a talented and ambitious professional with 5+ years of experience for our office in NCR. We are MintZip, an exciting fin-tech startup (part of the prestigious NASSCOM 10K Startups Program and recognised by Startup India) aiming to disrupt the financial services industry with singular focus on customer-centric innovations. Learn more: www.mintzip.com What's in it for you - A fast paced, challenging environment that gives you an opportunity to build a solid and rewarding career while charting the course for our organization. This position will be responsible for the collaborations, execution and measurement of our PR & Corporate Marketing activities, with the goal of brand building and enhancing a favorable image of MintZip with, clients, customers, Media, and the public. The individual will be part of the Sales and Marketing team, leading corporate relations efforts and driving specific business imperatives. Areas of focus include: brand building, PR, developing risk assessments, implementing crisis management plans, fostering strategic relationships with key corporates and industry bodies, building knowledge of business and market. PROFESSIONAL QUALIFICATIONS: Education: University degree or equivalent; Master's degree in Mass Communications or Journalism preferred Work Experience: 5+ years of experience in corporate Sales and PR roles.
Read more
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