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ERP Functional Consultant
Do you have a good observation and understanding of business processes?
Are you fascinated to translate manual processes to digitized and automated Processes?
Do you have sound knowledge of ERP modules? Are you passionate about ERP implementation?
Come Join US!
We at Force Intellect are committed to helping SMEs grow. We focus on implementing IT strategies, ERP and overcome business challenges to make their business efficient, productive, agile.
As a Business Analyst or ERP Functional Consultant, you should have a minimum of 2-3 years experience in full life cycle ERP Implementation
You will be primarily responsible for:
- Understanding Business Requirements, Objectives and Expectations
- Planning, Collaboration, Execution with internal and external stakeholders to ensure project success
You should be well versed with the Process of:
- Requirement gathering and documentation
- Business Process Mapping & ERP Configuration
- Conducting design discussions and reviews
- Preparing the project plan
- Conducting training
What you will achieve during this assignment:
- You will learn to diagnose business problems and recommend solutions
- You will be able to re-engineer business processes to improve operations
- You will get assured stepping stone to enhance your career as a Business Consultant
Company Profile
Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.
Business Development Executive
We are looking for a 'passionate sales enthusiast’ and a skillful business development executive (BDE) to
contribute to achieving our marketing and sales goals. The BDE will primarily work as the front face of Emipro
to the prospect who will be a spokesperson or decision-maker for small and medium enterprises. You will
have to understand their requirements, coordinate and discuss with your superior and direct the process
further in alignment with Emipro’s business vision and ensure your interactions with our customers reflect
positively on the company and its growth.
Location: Rajkot, Gujarat, India
Experience Required: 1-5 Years
Highlights of your Role
➢ Manage initial discovery calls with customers leads
➢ Understands Customer’s Business and keeping empathetic approach towards customers
➢ Building Trust and Transparency with Customers
➢ Go-getter attitude to close the lead
➢ Creating and delivering impressive presentation/demo to the customer
➢ Managing follow-up activities to ensure customer engagement
➢ Negotiating contracts
➢ Working on guidelines by senior level peer
➢ Gaining know-how expertise in the ERP Business Applications
➢ Preparing RFP/RFI as per the customers’ need
➢ Continuous efforts to achieve sales quotas
➢ Self upgradation through industry study and research
Your Job Responsibilities
❖ Develop a strong understanding of the company’s services & solutions, the target market
and competition.
❖ Building and maintaining relationships with prospects to understand their business needs,
requirements, and pain points related to ERP implementation. Providing excellent customer
service and addressing their inquiries or concerns promptly and professionally. Educate and
guide prospects on how Emipro’s services & solutions can help to streamline their
day-to-day business operations.
❖ Managing and updating Emipro’s internal CRM system with accurate and up-to-date
information on leads, prospects, and customer interactions to effectively track and manage
the sales pipeline and provide timely reports to the upper management.
❖ Preparing detailed proposals and quotes for potential prospects, including pricing, scope of
work, timelines, and terms and conditions. Collaborating with internal teams, such as the sr.
business development manager (BDM) or technical team, to ensure accurate and
competitive proposals are presented to prospects.
❖ Conducting sales presentations and Emipro’s custom ERP solution demonstrations to
potential prospects to showcase the benefits and features of the Odoo ERP solutions.
Customizing presentations to address specific customer needs and requirements.
❖ Negotiating with customers on pricing, contract terms, and other commercial aspects of the
Odoo ERP implementation projects to close deals and achieve revenue targets.
❖ Strategically upsell/cross-sell Emipro’s services & solutions to the prospects.
❖ Meeting or exceeding assigned sales targets and quotas set by Emipro, consistently striving
to achieve and surpass sales goals and contributing to the overall revenue growth of the company.
❖ Staying up-to-date with industry trends, ERP technologies, and sales techniques through
continuous learning and professional development to enhance your own sales skills and knowledge.
Job Title: Senior Business Analyst
Job Type: Full-time
Location: Ahmedabad/ Work from office
Job Summary:
We are looking for a top-notch Senior Business Analyst who will be responsible for understanding and analyzing business strategies, goals, and requirements. Your main tasks will include performing detailed requirements analysis, documenting processes, and identifying areas of improvement. To succeed in this role, you should have a natural analytical way of thinking and be able to complete the documentation of existing systems.
What you’ll be doing:
• Understand and analyse business strategies, goals, and requirements to create effective business solutions
• Document and validate existing project requirements scattered across many files and formats
• Create from scratch workflow charts and diagrams to represent the current and future state of business processes
• Plan, coordinate, and validate business requirements with various teams.
• Suggest business trends to the Product Owner for new and existing features
• Develop detailed documentation of business requirements, user stories, acceptance criteria, and business rules
• Participate in all Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Help guide the product vision to the future with constant research, analysis, and innovative ideas
What you’ll bring:
• 5-7 years of experience as a Business Analyst
• Strong understanding of business strategies, goals, and requirements
• Experience documenting project requirements
• Ability to create workflow charts and diagrams from scratch.
• Excellent written and verbal communication skills
• Strong documentation and writing skills
• Ability to use ChatGPT effectively
• Familiarity with Agile methodologies
• Strong analytical and problem-solving skills
Interview Process:
• HR Screening Call (15 minutes)
• First Interview Round (45minutes) [Online Interview]
• Final Interview Round (45 minutes) [Offline/In-person Interview at Ahmedabad office]
• Offer
About Tecstub:
Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our client's unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.
We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.
• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.
• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.
• Additional special leaves for birthdays, maternity, and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.
• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.
• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.
• A dedicated learning and growth budget for courses and certifications, to support our employee's career aspirations and encourage professional development.
• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.
We are seeking a highly motivated and skilled Solution Architect/Business Analyst to join our dynamic team. As a Solution Architect, you will be an integral part of our new clients onboarding team, responsible for understanding the Finflux SaaS lending platform and its functionalities. Your primary role will be to work closely with customers from financial institutes, NBFCs, Fintechs, and banks to understand their requirements and effectively map them with the
Finflux product, while identifying any gaps or customization needs. Additionally, you will collaborate with productmanagers to prioritize requirements and implement identified.
Roles & Responsibilities:
• Product Understanding: Gain in-depth knowledge of the Finflux SaaS lending platform, including its Loan
Management System (LMS), Loan Origination System (LOS), Business Rules Engine (BRE), and
Delinquency Management System (Collections).
• Customer Requirements Analysis: Collaborate with customers to gather and analyze their business
requirements, pain points, and objectives. Identify their specific needs related to lending operations and
processes.
• Solution Design: Develop comprehensive and innovative solutions by mapping customer requirements with
the Finflux product. Propose recommendations to bridge any identified gaps or customization needs.
• Requirement Prioritization: Work closely with product managers to prioritize customer requirements based
on business impact, feasibility, and strategic goals. Participate in backlog grooming and sprint planning
sessions.
• Documentation: Prepare detailed requirement specifications, solution design documents, functional
specifications, and process flows to clearly articulate the proposed solutions to internal stakeholders and
customers.
• Stakeholder Communication: Act as a liaison between customers and internal teams, including development,
implementation, and support teams. Ensure effective communication and alignment of objectives throughout
the onboarding process.
• Project Management: Manage multiple client onboarding projects simultaneously. Develop project plans,
monitor progress, and ensure timely delivery of solutions within agreed-upon timelines.
• Collaboration: Collaborate closely with cross-functional teams, including product managers, development,
and implementation teams, to implement identified gaps and customization requirements. Participate in agile
ceremonies and provide input on solution implementation.
• Training and Support: Conduct training sessions and workshops for customers to familiarize them with the
Finflux product and its functionalities. Provide ongoing support during the onboarding process and address
any inquiries or issues raised by customers.
Required Skills:
• Experience: Minimum of 5 years of experience as a Business Analyst, Solution Architect, or similar role in
the software industry, preferably working with SaaS solutions or lending platforms.
• Domain Knowledge: Strong understanding of lending operations, loan management processes, and
regulatory requirements in the financial industry. Familiarity with financial institutes, NBFCs, Fintechs, or
banks is highly desirable.
• Technical Aptitude: Ability to grasp complex software solutions quickly and effectively. Prior experience
working with loan management systems, loan origination systems, business rules engines, or delinquency
management systems will be advantageous.
• Analytical Skills: Proficient in analysing business processes, identifying gaps, and proposing practical and
efficient solutions. Strong problem-solving abilities and attention to detail are essential.
• Communication: Excellent written and verbal communication skills. Ability to articulate complex ideas and
concepts to both technical and non-technical stakeholders. Active listening skills to understand customer
requirements thoroughly.
• Project Management: Proven experience in managing multiple projects concurrently, prioritizing tasks, and
meeting deadlines. Ability to adapt to changing project requirements and work in a fast-paced, dynamic
environment.
• Collaboration: Strong team player with the ability to collaborate effectively with cross functional teams and
build relationships with customers. Customer-centric mindset with a focus on delivering.
Testers, and end user representatives to develop functional requirements, wireframes and
storyboards for custom development projects and for system integration projects.
I Responsibilities and Accountabilities:
Elicits requirements using interviews, document analysis, requirements workshops,
business rules analysis, metrics & KPI definition, use cases, and other BA tools and
techniques as required.
Works with the Account Management, Strategy, and Executive Leadership teams and
clients to determine and develop business requirements for new and existing technical
projects.
Collaborate with the Development/Testing/Support teams and subject matter experts
to establish the technical vision and analyze tradeoffs between usability and
performance needs.
Proactively communicates and collaborates with external and internal stakeholders to
analyze information needs for functional requirements.
Facilitates the Quality Assurance (QA) team in writing test cases for solution
validation.
Acts as the liaison between clients, business units, technology teams and support
teams.
Ensure documentation on the product stays are relevant and requirements are detailed
enough to manage assumptions, risks, and out-of-scope situations.
II Experience
Nature of Experience: Experience working on data-driven or software / application /
web-based projects, or in the marketing and communications field as a BA working
with technical solutions.
Length of Experience: 4 - 6 years.
III Skill Set & Personality Traits required:
Strong analytical skills required, including a thorough understanding of how to
interpret customer business needs and translate them into functional and non-
functional requirements.
Knowledge of the Software Development Life Cycle, waterfall and agile project
frameworks.
Highly organized with an ability to work under tight deadlines and shifting priorities.
Excellent verbal and written communication skills and the ability to interact
professionally with a diverse group including clients, executives, managers, and
subject matter experts.
Strong interview and facilitation skills to gather requirements from other lines of
business.
Ability to manage stakeholders with differing priorities to reach consensus on
requirements.
Ability and desire to navigate ambiguity, overcome confusion and simplify complex
situations.
Ability to write clear yet concise requirements with an emphasis on quality over
quantity.
Understanding of concepts related to data architecture and relational database design.
Experience in designing complex data-driven applications & reports.
Ability to work with User Interface elements to develop mockups and wireframes -
Balsamiq, Sketch, Draw.io, Lucidchart etc.
Proficient with MS Office – Word, Excel, PowerPoint, Outlook
- 3+ years of Business Analyst experience preferably in Saas, customer experience or customer service domain.
- High attention to details and have proven ability to manage multiple, competing priorities simultaneously
- Experience with hands-on day-to-day problem solving, implementing quick and effective action plans to meet short term priorities.
- Manage a cross-functional process to translate the desired customer experience into a logically sequenced and optimized product roadmap and major product releases. Create buy-in for the product roadmap with internal and external stakeholders.
- Open to discuss the requirement with the client over a call/ in person meeting.
- Develop high quality BRD's and effectively prioritize and manage the scope of each product launch to deliver key capabilities on time and on budget.
- Coordinate with multiple stakeholders , including customer service teams, UX designers, and engineers, to share timelines and deliver the client requirement/ product features within the shared timelines.
- Daily standup with various teams to track the progress.
- To oversee the development and improvement of customer service products or platforms within an organization
- Execute on the existing roadmap and contribute towards shaping the long-term strategy for CS self-service products.
- Creating and maintaining a product roadmap that outlines the vision, goals, and timeline for the development and enhancement of customer service products.
- Effectively communicating product updates, progress, and milestones to internal stakeholders, executives, and customers, ensuring transparency and alignment throughout the organization.
Job Description
- Gather & document requirements using tools like interviews, workshops, surveys, business process descriptions, use cases, etc.
- Interact with clients to do requirements gathering that will include the usage of various elicitation techniques like Document Analysis, Requirement Workshops, Focused Groups etc.
- Conduct business analysis and research to identify key metrics and opportunities for improvements
- Create various Scope Management Artifacts like WBS, Product Backlogs, Feature Sets, MRDs, PRDs, FRDs, Use Cases, Business Cases, User Stories etc.
- Provide vision and direction to the Agile development team and stakeholders throughout the project by leading the planning of product release plans and setting expectations for the delivery of new functionalities.
- Analyze the practicality of development requirements of new systems and upgrades to existing systems.
- Manage Project Scope and Scope creeps.
- Raise Change Requests, interact with the Dev team and help in coming up with Impact analysis and estimates.
- Run the Capability Gaps analysis and deliver the report against it.
- Define the Business Case that can further result in Project Charter.
- Prioritize Requirements independently or in collaboration with Dev Team/Stakeholders using various prioritization techniques.
- Run a project in SCRUM Mode and write User Stories with every nitty-gritty even to a system level wherever required.
- Write and manage the scope of Jira and Confluence.
- Participate in user acceptance testing.
Requirements
- 2+ years of experience in a similar role for web/mobile projects.
- Excellent documentation, verbal & written communication, and team collaboration skills.
- Sharp analytical and problem-solving skills.
- Outstanding presentation and leadership skills.
- Experience in iterative development methodologies like Agile.
- Technical Writing
- Experience with project management tools (Mention tools we are using or required )
Act as a liaison between the company and clients, maintaining and strengthening relationships
Respond to client inquiries and concerns, providing accurate and timely information
Assist in the planning and execution of client events and meetings
Collaborate with other teams to ensure successful project completion
Provide administrative support to the Client Relations team, including data entry, scheduling appointments, and managing documents
Conduct research to identify new potential clients and opportunities for business growth
Assist in the development of marketing materials and presentations for clients
Attend meetings and take notes as necessary
Duration: 4 months, Stipend: Rs 3000 per month, Full-time assured ob offer on successful completion of internship.
IT Product & Service based Org.
Responsibilities:
- Familiarizing yourself with all products and services offered by our company.
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Requirements:
- Degree in marketing, business administration, or similar.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Professional yet affable disposition.
- Neat, well-groomed appearance.
- Great networking skills.
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
them in Requirements management Tools
2. Elicitation and review of internal requirements for inclusion into a system requirements specification.
3 Create and ensures traceability between stakeholder and system requirements for owned functions
RESPONSIBILITIES
- BA Workstream: Ability to understand the objectives and goals of the project, and to contribute to the development of the project plan through identifying BA scope of work, advocating approach, and methodologies.
- Create BA Work Packages: Ability to breakdown the BA Scope of Work into manageable work packages to support the overall delivery of the plan.
- Scope and document requirements: Ability to understand, capture, and model functional, non-functional (operational), and interface requirements for users of a system.
- Designing and enhancing Business Processes: Ability to create maps (or models) of workflows, services design, and customer journeys for the business, organization, system, or software. Process maps are created by eliciting new requirements as well as identifying existing functionalities and processes in an organization. Documenting behavior models using use cases, user experience design, storyboards, user profiles, and user stories.
- Analysis & estimation of solution options: Ability to undertake quality initiatives and measure them with the right metrics. Be able to develop meaningful key performance indicators (KPIs).
- Training &Communications: Work with learning and comms team to provide inputs on new functionality, enhancements, process changes, etc. to drive adoption
- Digital Capability: Having had experience in, or capability to, enable customer experiences through the use of digital technologies through placing the customer at the center of everything we do.
WHAT WE'RE LOOKING FOR
- Holds a Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related fields
- Minimum 4+ years of work experience as a BA required in Software development projects
- Industry certification in Business Analysis like CBAP, Agile business analysis, etc.
- Prior experience or a background in software development.
- High attention to detail and work ethics which encourages accuracy
- Involvement in digital transformation or multi-system integration project
- Strong written and oral communication skills with IELTS ( or any other equivalent English proficiency score of 7 or above)
- High level of computer user ability, including Ms Word, Ms Visio, Ms Excel, Ms Power Point, Outlook
- Agile qualification and experience
- Must have strong interpersonal skills and desire to work in a dynamic and fast-paced environment
- Must have the ability to work autonomously, be self-motivated, and a strong team player
- Great can-do flexible attitude that thrives in a collaborative makes it happen environment. Attitude is everything!