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Production support Jobs in Bangalore (Bengaluru)

9+ Production support Jobs in Bangalore (Bengaluru) | Production support Job openings in Bangalore (Bengaluru)

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Kamini Singh
Posted by Kamini Singh
Mumbai, Pune, Bengaluru (Bangalore)
5 - 7 yrs
₹14L - ₹15L / yr
Linux/Unix
SQL
Shell Scripting
Production support
Incident management

L2 Support

Location : Mumbai, Pune, Bangalore


Requirement details : (Mandatory Skills)

  • Excell communication skills
  • Production Support, Incident Management
  • SQL ( Must have experience in writing complex queries )
  • Unix ( Must have working experience on Linux operating system.
  • Pearl/Shell Scripting
  • Candidates working in the Investment Banking domain will be preferred


Read more
Mphasis

Mphasis

Agency job
via Asvatthah by Surendhar D
Pune, Chennai, Bengaluru (Bangalore), Noida
4 - 15 yrs
₹7L - ₹30L / yr
skill iconJava
J2EE
Microservices
application support
PL/SQL
+5 more
  • 4-15 year experience in Application Support
  • Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
  • Good to have knowledge in Agile, JIRA, Splunk, Service Now
  • Good understanding and hands-on experience in Incident, Problem and Change Management
  • Provide technical leadership to the team & contribute in the skill development within team
    Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
  • Good communications skills are necessary, must be team player and inquisitive.
  • Strong customer service and support focus with a desire to deliver a high-quality service
  • Ability to multi-task, work under pressure and to tight deadlines
  • Flexible in working outside of office business hours at short notice (as required)
  • Should be able to examine the system and identify the areas for Service Improvements & Value adds.
Read more
Riskcovry

at Riskcovry

2 recruiters
Talent and
Posted by Talent and
Bengaluru (Bangalore)
2 - 6 yrs
₹5L - ₹12L / yr
Production support
Tech Support
Technical support
Escalation management
Perl
+5 more

Want to work for Riskcovry?
We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.

Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/company/riskcovrycom/

We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals

 

Job Location: Bangalore (Work from Home Based on Covid Safety Guidelines)

Industry Type: Insurance and Technology

Vacancy: 6 Positions

Experience: 3-4 Years

  • Level 4 - 4no’s 
  • Level 3 - 1no’s 
  • Project coordinator

Additional Benefits: Insurance, PF, Gratuity,In house Psychologist and ESOPs for deserving candidates.

Roles & Responsibilities

  • Experience with L2/L3 support, Service Management, Escalation management, KPI/SLAs tracking, measuring and reporting 
  • Ability to troubleshoot and provide resolution in a fast-paced environment
  • Installing/ upgrading the database server and application tools.
  • Good in creating support documentation – Runbook, troubleshooting guide, SOP
  • Should be open to work towards issue resolution as priority tasks
  • Ability to qualify issues, test them and provide resolution with the help of Dev/Engineering team
  • Provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance.
  • Solve database usage issues and malfunctions.
  • Provide data management support for our users/clients
  • Linux/Unix Operating System skills including 
    • Viewing and searching server log files
    • Editor skills such as vi, vim, emacs etc
    • Restart and trouble shoot servers not responding
    • Copy files from remote servers
    • Vhost and Access logs interpretation

 

Requirements, Desired Skills and Experience

  • Hands-on experience in delivering results-driven solutions with proven business value.
  • 3+ years of experience with Python/Perl/C or similar scripting.
  • Familiar with queries, procedures, and query optimization
  • Hands on experience with linux operating environment.
  • Run simple scripts on linux preferably linux root as sudo
  • AWS certification - preferred.
  • Excellent interpersonal skills.
  • Familiarity with working on an Agile/Iterative development framework.
  • Self-starter with a positive attitude with the ability to collaborate with product managers and developers.
  • Good to have knowledge of support tools – Freshdesk or similar tools
  • Prior knowledge of Insurance domain is a plus
  • Should be open to work over weekends and on holidays during emergencies
Read more
They provide both wholesale and retail funding. PM1

They provide both wholesale and retail funding. PM1

Agency job
via Multi Recruit by Meghana S
Bengaluru (Bangalore)
10 - 12 yrs
₹35L - ₹40L / yr
Production support
SLA
MTTR

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations


Key responsibilities

  • Defines and owns the end to end production support process for our applications
  • Takes accountability for issue resolution within defined SLAs
  • Obsesses about system quality and customer experience
  • Establishes a culture of doing detailed RCAs to get to the bottom of every issue
  • Partners with development teams (internal and external) to prioritize issues
  • Partners with infrastructure team for infra planning based on projected production load
  • Tracks issues through to closure with development teams and customers Internal Use--Confidential
  • Takes actions to prevent issues from recurring
  • Earns trust of the users dependent on production support
  • Maintains knowledge bases for issue management
  • Communicates with organizational leadership on issues, statuses, and performance against KPIs
  • Hires and operates a high–performing team

KPIs

  • # of reported issues
  • # of open issues
  • MTTR
  • SLA compliance
  • % of incident reduction based on permanent fixes/automation/utilities
  • Customer satisfaction score
Read more
Ashnik

Ashnik

Agency job
via InvokHR by Sandeepa Kasala
Pune, Bengaluru (Bangalore)
2 - 8 yrs
₹3L - ₹10L / yr
skill iconPostgreSQL
Linux/Unix
Linux administration
Production support
Database Administrator- PostgreSQL

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

 

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

  • Preferably have a working experience of 2 Years and more , on production PostgreSQL DBs.
  • Experience of working in a production support environment
  • Engineering or Equivalent degree
  • Passion for open-source technologies is desired

 

ADDITIONAL SKILLS

  • Install & Configure PostgreSQL, Enterprise DB
  • Technical capabilities PostgreSQL 9.x, 10.x, 11.x
  • Server tuning
  • Troubleshooting of Database issues
  • Linux Shell Scripting
  • Install, Configure and maintain Fail Over mechanism
  • Backup - Restoration, Point in time database recovery
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

  • Monitoring database performance
  • Optimizing Queries and handle escalations
  • Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
  • Implement security features
  • DR implementation and switch over

LOCATION: Pune & Bangalore

Experience: 2 yrs plus

Package: upto 10 LPA

Read more
Ashnik

Ashnik

Agency job
via InvokHR by Sandeepa Kasala
Bengaluru (Bangalore), Mumbai
4 - 10 yrs
₹5L - ₹20L / yr
skill iconPostgreSQL
Linux shell scripting
Linux/Unix
Linux administration
Production support
+1 more
Database Administrator 

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

 

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

  • Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.
  • Experience of working in a production support environment
  • Engineering or Equivalent degree
  • Passion for open-source technologies is desired

 

ADDITIONAL SKILLS

  • Install & Configure PostgreSQL, Enterprise DB
  • Technical capabilities PostgreSQL 9.x, 10.x, 11.x
  • Server tuning
  • Troubleshooting of Database issues
  • Linux Shell Scripting
  • Install, Configure and maintain Fail Over mechanism
  • Backup - Restoration, Point in time database recovery
  • A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
  • A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

  • Monitoring database performance
  • Optimizing Queries and handle escalations
  • Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
  • Implement security features
  • DR implementation and switch over

LOCATION: Bangalore and Mumbai

Read more
Ashnik

Ashnik

Agency job
via InvokHR by Sandeepa Kasala
Bengaluru (Bangalore), Mumbai
5 - 15 yrs
₹7L - ₹20L / yr
skill iconPostgreSQL
Linux/Unix
Linux administration
Production support
Installation
+2 more

Database Administrator Lead - PostgreSQL

ABOUT Ashnik

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

RESPONSIBILITIES

· Monitoring database performance

· Optimizing Queries and handle escalations

· Analyse and assess the impact and risk of low to medium risk changes on high profile production databases

· Implement security features

· DR implementation and switch over

QUALIFICATION AND EXPERIENCE

· Preferably have a working experience of 4 Years and more , on production PostgreSQL DBs.

· Experience of working in a production support environment

· Engineering or Equivalent degree

· Passion for open-source technologies is desired

ADDITIONAL SKILLS

· Install & Configure PostgreSQL, Enterprise DB

· Technical capabilities PostgreSQL 9.x, 10.x, 11.x

· Server tuning

· Troubleshooting of Database issues

· Linux Shell Scripting

· Install, Configure and maintain Fail Over mechanism

· Backup - Restoration, Point in time database recovery

· A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.

· A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

LOCATION: Bangalore & Mumbai

Experience: 7 yrs plus

Package: upto 20 LPA

Read more
Its a product based organization

Its a product based organization

Agency job
via Diverse Lynx by Kalpana Sati
Bengaluru (Bangalore)
4 - 10 yrs
₹5L - ₹14L / yr
Mainframe
Technical support
Production support
IBM DB2
JCL
+4 more
We are looking for "Mainframe Production Support Analyst" for "Bangalore" Location.

PLease find the details below:

1) Exposure in Mainframe Production Support along with  Mainframe Development.
2) Exposure in java Migration system.
3) strong in cobol, jcl and db2.
4) strong interpersonal skill
Read more
Bangalore based product based Banking domain Organization

Bangalore based product based Banking domain Organization

Agency job
via Diverse Lynx by Nandita Choudhary
Bengaluru (Bangalore)
10 - 15 yrs
₹20L - ₹30L / yr
Mainframe
OPC
BMC Control-M
Production support
Production control
+5 more
Experience in supporting mainframe platform is mandatory; Exposure to MF technology stack from an infrastructure perspective including Console and Batch Operations
• 10-13 years of experience in managing Mainframe infrastructure services/ teams, with a previous experience of hands on console and batch operations working in 24/7 set up. 
• Ability to work within tight deadlines and effectively prioritize and execute tasks in a fast-paced environment.
• Proven track record of working in a multi-task, International environment with ability to work effectively cross border (Lithuania, Denmark)
• Proven track record of successful people development, talent retention and building internal career paths for the team.
• Deep knowledge of MF operating systems, MF hardware technologies, Online systems like CICS, DB2, MQ and understand, guide the whole infrastructure. experience in Production Control,Mainframe ConsoLe Operation..
• Broad knowledge of best practice process frameworks like ITIL
• Excellent communication skills - verbal and written - with the ability to collaborate well in a team and with leaders and partners in a geographically dispersed global environment
• Proven leadership skills with excellent understanding of Team objectives and goals and how they create value for the customers.
• Mainframe setup, Scheduling tools like IWS/OPC, Batch & Console monitoring tools, Ability to handle sev 1 and sev 2 major incident recovery bridges. proactive in approach is required.
• Track availability and Batch SLA's and taking proactive measures to avoid the risk of SLA breaches with a foresighted approach.
Read more
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