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About Us
Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing social media, whilst coaching them.
Job Description
- Preference would be given to having experience in IVR and Call Center application development.
- Hands-on experience in Kamailio SIP Server
- Hands-on experience in WEBRTC
- Asterisk integration with PSTN is preferred.
- Asterisk integration with Database (MySQL and MSSQL) with knowledge of queries and stored procedures.
- Scripting with Shell, Perl.
- Experience in installing Hosted VoIP
Nice to have- Good knowledge of SIP and IAX.
- MySQL and Telephony Domain.
- Ability to test and troubleshoot Asterisk applications/issues
- Knowledge of C programming in Asterisk
Qualifications
Candidate Profile
The candidate must have:
- 2 - 4 years of experience working on the Asterisk platform.
- Strong Knowledge of PBX, SIP, and RTP protocols.
- Strong knowledge of multi-asterisk server architecture
- Sound knowledge of Asterisk Dial-plan, Asterisk Gateway Interface and Asterisk Manager Interface.
- Worked on Queue, IVR and Voicemail-related applications.
- Expert in Asterisk installation, configuration and troubleshooting.
- Expert knowledge of installing and configuring Asterisk with PSTN card.
- R & D skills in Asterisk.
- Experienced with Linux (LAMP) servers (Centos, Apache, MySQL, PHP)
Responsibilities
● Develop and execute a comprehensive social media strategy aligned with Rocketlane's overall marketing goals and target audience.
● Manage our LinkedIn, Twitter, and Instagram pages to ensure consistent brand messaging and engagement.
● Create and publish engaging posts, articles, images, and videos that resonate with our target audience.
● Monitor social media trends, industry developments, and competitor activities to identify opportunities for optimization.
● Collaborate cross-functionally with the marketing, design, and product teams to ensure consistent brand messaging and a cohesive online presence.
● Actively engage with followers and respond to comments, messages, and inquiries promptly and professionally.
● Implement strategies to drive lead generation, pipeline growth, and conversion through social media channels.
● Develop and maintain a content calendar to plan and organize posts, campaigns, and initiatives.
● Analyze social media performance using relevant metrics and tools, and provide regular reports with actionable insights to improve engagement and conversion rates.
● Collaborate with the content team to ensure social media content aligns with broader content marketing strategies.
● Create high-quality written content, including blogs, e-books, and other forms of thought leadership materials.
● Contribute to the creation of product marketing content, highlighting Rocketlane's features, benefits, and unique value proposition.
Qualifications
● Bachelor's degree in Literature, Marketing, Communications, Business, or a related field preferred.
● Strong understanding of social media platforms, trends, algorithms, and best practices.
● Excellent written and verbal communication skills, with the ability to craft engaging and persuasive content.
● Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.
● A genuine passion for social media marketing and a willingness to stay updated on industry trends.
Good-to-have
● 1-2 years of work experience as a social media manager or similar role, preferably within a B2B SaaS startup environment.
● Proficiency in social media management tools, analytics platforms, and scheduling software.
● Familiarity with content marketing strategies, SEO principles, and lead generation tactics.
● Basic knowledge of graphic design and video editing tools is a plus. Benefits
● Competitive salary and performance-based incentives.
● Opportunity to contribute to a rapidly growing startup and make a significant impact on its success.
● A collaborative work environment that values creativity and innovation
Responsibilities:
- Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
- Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
- Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
- Execute the Content Calendar by building and delivering on the roadmap set by the management
- Work closely with the creative teams to represent the content in the most suitable visual format
- Suggest ways to further improve the quality of the documentation
Requirements:
- Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
- 0 to 2 years of experience in technical content writing
- Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
- Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
- Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
- Ability to identify issues, challenges, and gaps associated with the content
- Ability to understand briefs and translate briefs into high-quality product collaterals
- Passion for technology, communication and strong understanding of the industry and organization’s mission
- Basic understanding of web technologies and programming languages to publish viral tech blogs
- Excellent command over written and verbal communication
- Adept at Multitasking, creative thinking and working independently
• Work closely with the Recruiting leads and hiring managers.
• Procure people for different IT Requirements.
• Use niche platforms related to IT, to source potential candidates.
• Personally, conduct interviews, document the same, and report as the need arises.
• In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
• Keeping abreast of industry trends.
Amazon Web Services (AWS)Role : Full-Time Individual Contributor (IC)
Reporting to : Solution Architect / Program Manager
Education : BTech/ BE / MCA / MSc Computer Science
Industry : Product Engineering Services or Enterprise Software Companies
About Us
CLOUDSUFI is a Silicon Valley-based specialist Data Engineering & Cloud Technologies player with top-tier clients, favorable revenue mix, strong financial performance, and robust management. We pride ourselves in helping in the Data Discovery, Insights and Monetization for organizations. We offer quality of work, opportunities to learn new platforms/technologies that will help young engineers put themselves ahead in their careers compared to their peers in the IT Services industry. CLOUDSUFI is a Data Science and Product Engineering company building Products/Solutions for Technology and Enterprise industries leveraging the advent of Cloud Hyper Scalers and AI/ML, NLP technologies. The organization is built to scale with strong external/ internal tech capabilities and governance standards. Started in 2019, CLOUDUSUFI is a family of 250 members working towards a common goal of making the enterprise data dance. To know more, please visit https://cloudsufi.com
ABOUT THE ROLE
InfoSec Engineers will participate in all phases of a typical DevOps pipeline: plan, code, build, test, release, and deploy. He/she will be scanning our networks, applications, and containers (images). In addition to the Vulnerability Management platform, this individual will support and/or serve as a backup for AWS WAF, Guard Duty, PagerDuty, and CloudFlair security platforms.
This Includes: ● Work independently with vendors and collaborate with colleagues ● -Experience on monitoring and operation of AWS cloud infrastructure ● -Experience with AWS automation tools Terraform ● -Analyzing, Troubleshooting and resolving issues with the cloud monitoring tools as Datadog and Cloudflare ● -The ability and skill to train other people in procedural and technical topics ● -Strong communication and collaboration skills
ABOUT YOU ● 3+ years’ experience with Tenable.io platform ● 3+ years’ experience with AWS orchestration via Terraform script ● 3+ years’ experience with CloudWatch/CloudTrail/Guard Duty ● 3+ years’ experience with AWS WAF ● 3+ years’ experience with CloudFlare ● 2+ years’ experience with DataDog ● Experience with PagerDuty ● Ability to make nuanced threat assessments ● Experience with the NIST family of Information Security-related publications including 800-37, 800-30, and 800-53 ● Significant experience with PCI, SOC2, SOX, HIPAA, or other compliance regimes Salary: Best as per Industry Standards
- Provide support to an organization in finding the qualified candidates for vacant job positions.
- Contribute to the human resource management and employment for smooth functioning of a medical facility.
- Review large number of resumes or curriculum vitae
- Research for job fairs, job seminars and involve in cold calling, referral recruiting, etc., to get the right candidate.
- Screen each resume carefully to shortlist the appropriate ones, based on the professional and personal credentials.
- Manage interview on telephones or personal meeting to figure out the matched qualities, before processing it to the hiring manager or key interview panel.
- Assist in arranging face-to-face interview with higher management.
- Assist the managers in recognizing the key skills and competencies of the candidate to make the final selection of the candidate.
- Negotiate and decide the cost/salary of the employee in consultation with the higher management.
- Check the background of candidates followed by employment reference checking.
- Carry out pre-employment tests like medical test, intelligence quotient, emotional quotient, etc.
- Report to the manager on the status of the interview and selection process.
- Work according to the rules, regulations and recruitment strategies of the organization.
- Suggest new approaches towards developing better recruitment policies.
- Arrange several marketing initiatives in advertising job vacancies through job sites, company website, newspaper, job vacancy journals, etc.
- Monitor the need for new employees for a particular post.
- Suggest effective employee benefit schemes to enhance the organization's effectiveness.
- Be aware of the healthcare job market trends.
- Analyze and review the effectiveness of the selected candidates and take corrective steps if goals are not met.
* Responsible for creating easy to understand, well-presented and appropriately illustrated
content for the Finxera product technical documentation.
* Responsible for updating all Finxera product related documentation including technical help
documentation related to product APIs and editing existing materials for changes in scope /
content etc.
* Create Finxera Release Notes in a timely fashion for use by customers and employees.
* Organize material and complete writing projects in a clear, concise style and maintain
multiple revisions of product documentation.
* Work closely with Product Management, Development, Customer Support and Internal
customers to review product functional specifications, QA documentation and test product
releases to fully grasp and create product feature documents.
* Excellent technical writing skills and ability to peer review technical documents for grammar,
content and style of writing.
* Adhere to all Company security policies, standards and procedures in the performance of job
duties.
* Plan and execute end-to-end content development activity.
* Standardize the content across platforms.
* Revise documents and provide updates as necessary.
Performance Standards:
* Bachelor's degree in a technical or communications field
* Ability to manage multiple deliverables independently within tight deadlines
* Extensive experience of technical documentation
* Strong team player with excellent communication skills
* Experience in making challenging, complex ideas, concepts, and tasks understandable and
engaging to diverse set of stakeholders. Maybe that means you have past experience as a
technical writer, or maybe it means you come from the world of teaching, curriculum
development, scientific journalism, or some other realm.
Good to have:
* Background with banking or other finance is a plus.
* Experience documenting cloud-based enterprise software.
* Understanding of data management concepts.
* Experience using and documenting analytics tools.
We, at GlobalShiksha, are on a mission to Make Learning Fun for the K-12 segment by delivering high-quality, affordable supplementary educational products. The GlobalShiksha team of 150+ people works out of offices in Bengaluru. We- re backed by the top investor of the world, Accel Partners. Founded in 2011 by an IIT Graduate, GlobalShiksha is among top five Ed-tech companies of India and has the trust of 1 million parents. We are hiring Talent Acquisition Specialist who can take care of hiring and team building.
Responsibilities:
- Determine selection criteria.
- Source potential candidates through online channels (e.g. social platforms and professional networks).
- Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
- Closing positions within a defined turn around time and as per requirements. Maintaining good offer to joining ratio.
- Design job descriptions and interview questions that reflect each position's requirements.
- Forecast quarterly and annual hiring needs by department.
- Foster long-term relationships with past applicants and potential candidates.
Requirements:
-Must have experience in leadership hiring preferably for startups.
- Proven work experience (minimum 3 years) as a Talent Acquisition Specialist or similar role. Handling a
- Familiarity with social media, resume databases and professional networks.
- Experience in volume/bulk hiring for Sales role.
- Familiarity with social media, resume databases and professional networks.
- Hands-on experience in handling atleast 5+ recruiters, team management
- Excellent verbal and written communication skills.
- A keen understanding of the differences between various roles within organizations.
- MBA in Human Resources Management.
Amazon Web Services (AWS)
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