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Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.

Roles and Responsibilities:

• As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
• Document existing call flows
• Build customer confidence to grow/lead local team
• Support customer during PST timezone during critical releases

Required Skills:

• 5+ yrs of supporting VoIP services/applications on Linux platform
• Strong scripting skills with bash/python/perl
• Expertise in SIP call flow analysis and debugging using Wireshark
• Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
• Good problem solving/analytical skills
• Excellent written and verbal communication

Preferred Skills:

• Experience working with open source projects
• Exposure to Level 3-Carrier Integration
• Knowledge of networking protocols

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance, and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMSP0120PS

1. Primary skill:

• Splunk Development and Administration

1. Secondary skill:

Python, Splunk DB connect, Visual Studio (C#), BitBucket, Kafka, Devops tools. 

1. 4. Years of Experience: 5-8 Years
2. Location:(Hybrid Model)-Pune
3. Position-1
4. Budget- - 5-6 years (Max up to 17 LPA) and 6-8 Years (Max up to 22 LPA)
5. NP- Immediate

Primary Role & Responsibility:

As a software engineer, your daily work involves technically challenging applications and projects where your code makes a direct contribution to the further development and upkeep of our software suite and to its application in projects.

You should be able to create Splunk dashboards, apps and should have good understanding of source interfaces for Splunk.

You should have idea of onboarding of data from different sources like JSON, XML, syslog, errorlog files.

As a software engineer, we expect much more from you than just the ability to design and develop good software. We find it important that you possess an inherent drive to get the best out of yourself every day, that you are inquisitive and that you are not intimidated by situations which require you to branch off from the beaten track. You work together with colleagues in a SCRUM team. In addition, you have regular contact with other software teams, software architects, testers and end users. Good communication skills are therefore extremely important, as well as the ability to think pro-actively and suggest possible improvements. This gives you every opportunity to contribute your personal input and grow and develop within the department.

The often complex functionality of the software includes business logic, controls for logistical transport, communication with external computer systems, reporting, data analysis and simulation. This functionality is spread across various components. You design, program and test the software based on a design concept and a set of requirements. In some cases, you will have to personally formulate these requirements together with the (end) users and / or internal stakeholders. Learn more about the Software modular stack

Desired Profile & Experience: Knowledge of Kafka and experience with Java

• Splunk Architecture, on-premise and cloud based deployment.
• IoT edge.

• Analytical skills and capabilities to understand how raw (unstructured) data needs to be transformed into processed information.

Hiring alert 🚨

Calling all #PythonDevelopers looking for an #ExcitingJobOpportunity 🚀 with one of our #Insurtech clients.

Are you a Junior Python Developer eager to grow your skills in #BackEnd development?

Our company is looking for someone like you to join our dynamic team. If you're passionate about Python and ready to learn from seasoned developers, this role is for you!

📣 About the company

The client is a fast-growing consultancy firm, helping P&C Insurance companies on their digital journey. With offices in Mumbai and New York, they're at the forefront of insurance tech. Plus, they offer a hybrid work culture with flexible timings, typically between 9 to 5, to accommodate your work-life balance.

💡 What you’ll do

📌 Work with other developers.

📌 Implement Python code with assistance from senior developers.

📌 Write effective test cases such as unit tests to ensure it is meeting the software design requirements.

📌 Ensure Python code when executed is efficient and well written.

📌 Refactor old Python code to ensure it follows modern principles.

📌 Liaise with stakeholders to understand the requirements.

📌 Ensure integration can take place with front end systems.

📌 Identify and fix code where bugs have been identified.

🔎 What you’ll need

📌 Minimum 3 years of experience writing AWS Lambda using Python

📌 Knowledge of other AWS services like CloudWatch and API Gateway

📌 Fundamental understanding of Python and its frameworks.

📌 Ability to write simple SQL queries

📌 Familiarity with AWS Lambda deployment

📌 The ability to problem-solve.

📌 Fast learner with an ability to adapt techniques based on requirements.

📌 Knowledge of how to effectively test Python code.

📌 Great communication and collaboration skills.

L2 Support

Location : Mumbai, Pune, Bangalore

Requirement details : (Mandatory Skills)

• Excell communication skills
• Production Support, Incident Management
• SQL ( Must have experience in writing complex queries )
• Unix ( Must have working experience on Linux operating system.
• Pearl/Shell Scripting
• Candidates working in the Investment Banking domain will be preferred

• Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management.
• Actively address and work on user and system tickets in the Service Now ticketing application. Create and implement change tickets for enhancements, new monitoring, and assisting development groups.
• Create, test, and implement Non-Functional Requirements (NFR) for current and new applications.
• Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowledge articles, and runbooks.

• Conduct real time monitoring to ensure application OLA/SLAs are achieved and maximum application availability (up time) using an array of monitoring tools.
• Assist in the process to approve application code releases change tickets as well as tasks assigned to the support team to perform and validate the associated implementation plan.
• Approach support with a proactive attitude, desire to seek root cause, in-depth analysis and triage, and strive to reduce inefficiencies and manual efforts.

• 8-13 years of relevant experience
• Strong analytical and problem solving skills
• Knowledge of software design, testing and development practices
• Must have hands on experience in Q/KDB+.
• Good knowledge of Python, Java, C++, Shell Script(any one)
• Good knowledge on SQL/PLSQL and databases (any RDBMS)
• Have experience on using Git/Bit bucket
• Good communication skills, both verbal and written.
• Ability to work under pressure, with minimal supervision, and in a team environment
• Detail-oriented and with strong organizational skills