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Solution manager diagnostics jobs

2+ Solution Manager Diagnostics Jobs in India

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Curefit

at Curefit

1 video
8 recruiters
Deeshma Uthaiah
Posted by Deeshma Uthaiah
Remote only
1 - 2 yrs
₹3L - ₹3.6L / yr
Physical Trainer
Wellness Coach
PT
Trainer
Physical fitness
+3 more

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

 

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IT solutions specialized in Apps Lifecycle management. (MG1)

IT solutions specialized in Apps Lifecycle management. (MG1)

Agency job
via Multi Recruit by Ayub Pasha
Bengaluru (Bangalore)
7 - 8 yrs
₹15L - ₹16L / yr
IBM DB2 DBA
IBM DB2
Solution Manager Diagnostics
IBM DB2 V11.5
Data Base Restores
+5 more
  • Expert knowledge of IBM DB2 V11.5 installations, configurations & administration in Linux systems.
  • Expert level knowledge in Database restores including redirected restore & backup concepts.
  • Excellent understanding of database performance monitoring techniques, fine-tuning, and able to perform performance checks & query optimization
  • Good knowledge of utilities like import, load & export under high volume conditions.
  • Ability to tune SQLs using db2advisor & db2explain.
  • Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top tec.
  • Administration of database objects.
  • Capability to review & assess features or upgrades to existing components.
  • Experience in validating security aspects on a confidential database.
  • Hands-on experience in SSL communication setup, strong access control, and database hardening.
  • Experience in performing productive DB recovery and validating crash recovery.
  • Experience in handling incidents & opening DB2 support tickets.
  • Experience in deploying a special build DB2 version from DB2 support.
  • Worked in environments such as 12x5 supports of production database services.
  • Excellent problem-solving skills, analytical skills.
  • Validate security aspects on a confidential database
  • SSL communication setup, strong access control; database hardening
  • Validate Crash recovery
  • perform productive DB recovery
  • On incidents open db2 support tickets
  • Deploy a special build DB2 version from db2 support

Good to have:

  • Experience in handling application servers (WebSphere, WebLogic, Jboss, etc.) in highly available Production environments.
  • Experience in maintenance, patching, and installing updates on WebSphere Servers in the Production environment.
  • Able to handle installation/deployment of the product (JAR/EAR/WAR) independently.
  • Knowledge of ITIL concepts (Service operation & transition)

Soft skills:

  • Ability to work with the global team (co-located staffing).
  • Carries learning attitude, should be an individual contributor and must have excellent communication skills.
  • Support: 12/5 support is required (on a rotational basis).

 

 

 

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