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Job Summary:
We are seeking an experienced Implementation Manager to join our implementation team at Kapture CX. The successful candidate will be responsible for configuring and customizing the software workflows to meet the client's specific needs. The Workflow Implementation Specialist will work closely with clients to understand their business processes and requirements and ensure that the workflows are set up correctly.
Key Responsibilities:
- Configure and customize the workflows to meet the client's specific needs and translate them onto the product.
- Work in collaboration with project managers, perform configuration activities for successful delivery of the project and handover to account management.
- Provide training to the client's users and ensure that they are comfortable using the software.
- Collaborate with the development team to troubleshoot and resolve any technical issues related to the workflows.
- Create and maintain workflow documentation and ensure that it is up-to-date.
- Facilitate user acceptance testing and sign-off by clients.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- At least 8 years of experience in software implementation, with a focus on workflow design and configuration.
- Strong understanding of workflow design and implementation methodologies, tools, and techniques.
- Experience with business process mapping
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Familiarity with SaaS software development and project management methodologies is a plus.
Website : www.kapturecrm.com
LinkedIn : https://www.linkedin.com/company/kapturecrm/
Function: → Project Management
- Project Management
Responsibilities:
- Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
- Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
- Build and provide direction to project teams, create and foster communication among team members
- Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
- Customer Engagement - coordinating with Internal and external stakeholders.
- Would enable Presales & Pilots for Tech Wins.
- Would support contract & SOW reviews & address prospect concerns during the sales process.
- Identify resource needs, constraints, and interdependencies.
- Capture and manage project risks and issues and associated mitigation strategies.
- Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
- Monitor and control project budgets.
- Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
- Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
- Resource Planning & mentoring the internal team.
- Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.
Requirements:
- Hands-on experience in project management roles and delivering multiple and complex projects.
- (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
- Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
- Experience in handling complex large projects and risk management.
- Excellent stakeholder management skills.
- Project artifacts Documentation and sign-off.
- Good at Team Management
- Excellent oral & written communication skills
- Should be proficient in client interactions.
Head of Creator Community (Remote)
Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.
Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.
Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention
Required Skills :
4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work
Job Title:
Senior Product Manager
Reports to:
Director of product manager
Job Description:
we are looking for an exceptional Sr. Product Manager to be the founding member of our Product Management team. Who can be entrepreneurial and values moving quickly to drive product initiatives across the company.
You will work with a cross-functional team of engineers, designers, data scientists, and marketers to lead a product that currently serves over 27,000 customers in 120+ countries and is scaling rapidly each day using PLG (product-led growth)
What you'll do:
- Take complete ownership of a product and establish the product vision, strategy, and goals to measure success
- Develop the product roadmap and build alignment across product, engineering, and marketing teams
- Drive customer adoption and retention, including ensuring a successful onboarding process, boosting engagement and retention
- Rapidly iterate and evolve the product using product metrics to drive goals and implement best-in-class product management practices
- Conduct competitive pricing, feature analysis, and market sizing research for the product
Skills you bring to the table:
- 4-5+ years of experience in Product Management, preferably at a high-growth B2B SaaS startup. A background in Engineering is a plus
- You're comfortable being uncomfortable and ardent about figuring things out. You thrive in ambiguity and have the capacity for creative problem-solving
- Strong business, analytical, data, and troubleshooting skills
- Exceptional written and oral communication skills. Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience
- Strong time management with the ability to balance multiple deliverables while working in a high-paced environment
- Constantly look for ways to innovate and improve the product since change is inevitable in every industry
- Drive growth by identifying and improving key product metrics and balancing customer and business needs while collaborating across product, marketing, and engineering teams
- Must be able to work across time zones to liaise with our US-based customer success team
Benefits:
We offer competitive salaries, meaningful equity, and a generous vacation policy. And you get to work on a product that people love and use in over 120 countries worldwide.
Responsibility:
· This is a generalist product role.
· When you join us, we will pair you up with a product vertical or a horizontal which is the best
match with your skills and interests. For the product you will be building, you will help define
and manage end-to-end user experience. PMs on the team enjoy high degree of responsibility
and ownership.
· As a member of the Product Team, you will drive the strategy, roadmap, execution and growth
of a product area. You will work closely with other product managers, engineers, designers,
sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing,
writing copy, tracking metrics etc.) to ship high quality products.
Experience Range:
3+ years of product management experience in building mobile consumer products, and have
demonstrated impact in your previous product stints.
Skill Sets:
· Have strong generalised problem solving skills which involve structured thinking, ability to
analyse situations, and creativity to come up with ideas and solutions.
· You don’t easily get “stuck” Have a strong and clear sense of what a high quality product feels
like (you use are or aware of bunch of products and apps and what’s good and not good about
those) and a high bar on quality. Have a solid understanding of the technical architecture of
mobile/web applications and ecosystem - app stores, deep linking, server side and client side
designs.
· Are collaborative yet comfortable challenging others and being challenged on your ideas. Are
very customer focused and ensure quality of customer experience in all its details - you neither gloss over quality nor delegate quality of the end product to others. Bring in independent thought, like to challenge conventional thinking and identify opportunities to drastically simplify and improve ways of doing things, especially using technology .
· Are self-driven, like to work fairly independently and can drive progress without needing
constant oversight or direction - we are a start-up and in a start-up things don’t get done unless someone makes them happen, every day.
TECHNICAL Project Manager
GormalOne LLP. Mumbai IN
GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.
We are looking for a Project manager who will be instrumental in the planning and management of both IT and IT-related projects. As a Technical Project Manager, you are required to have a high level of technical expertise as well as organization, leadership, and communication skills.
Responsibilities
- Responsible for project planning and delivery. Ensure scope for all the projects are delivered to meet the business need as per the agreed schedule, scope, quality, and cost. Lead project planning effort in the creation of project plans, tasks, and schedules
- Conduct high level scoping, impact and risk assessment, schedule, and resource requirements for the successful delivery of the projects to the agreed scope.
- Organize and facilitate regular project scrum to track project tasks and dependency.
- Identify, assess, track and mitigate issues and risks at multiple levels
- Work closely with various teams internally & the user side to ensure delivery of solutions and deployment as per requirement.
- Drive effective teamwork, communication, collaboration, overcome obstacles, resolve conflicts, and commitment across multiple disparate groups with competing priorities.
- Responsible for the overall health of the projects by monitoring schedule, budget, milestones, and benefits attainment, project risk control, and project governance.
- Ensure that realistic project plans are prepared and maintained & all activities are tracked against the plan, providing regular and accurate reports to Management.
- Responsible for change control, gaining agreement for CRs to the projects from the product owner and other relevant stakeholders.
- Provide weekly / regular project updates to the Program Management Office.
- Work towards continual improvement by implementing corrective action plans based on performance analysis, lessons learned, project archives, etc.
- Hiring, training, and developing new employees to meet organizational needs
- Reviewing employee performance evaluations and providing feedback on areas for improvement.
Certifications Required
- Project Management Professional (PMP) or Prince 2 foundation/practitioner.
- Certified Scrum Master (CSM)
Skills and Capabilities
Essentials
- Min 3-5 years of technical project management experience with overall 5-10 years of IT services experience.
- Excellent project management skills to develop a business case and deliver solutions to the user with oversight of technical solution implementation.
- Proven experience in managing projects using agile methodologies such as agile scrum. Good knowledge of tools like Jira, Azure DevOps, MS Projects, Confluence, etc.
- Experience in managing projects in a variety of technologies (e.g. Java, .Net, etc.)
- A high degree of technical competency in software development practices, project management, and the ability to bridge the gap between technology and business needs.
- Strong analytical and quantitative skills in order to gather insights from data to identify underlying issues
- Ability to thrive in a fast-paced, Scrum/Agile development environment with the ability to multi-task and respond flexibly to change
- Deal well with ambiguity and changing deadlines while keeping the focus on delivering results.
- Strong and effective project leader who can prioritize well and communicate effectively.
- Comfortable in getting hands dirty in day-to-day tasks to get things done
- Experienced self-starter with a problem-solving focus, an analytical mindset, and extreme attention to detail.
- Experience in handling different phases of the project's life cycle from requirement gathering until steady-state handover.
- Proficient in written and spoken English in a business setting.
Soft Skills required:
- Strong analytical skills
- Strong written documentation skills
- Strong presentation skills
- Good communication skills and able to communicate at all levels
- Ability to work well in a diverse environment and proven ability to influence others to achieve positive outcomes
Kindly note: Salary shall be commensurate with qualifications and experience
Visit us at - https://gormalone.com/">https://gormalone.com/ & https://www.nitara.co.in/">https://www.nitara.co.in/
- Total experience of 10-12 years with excellent credentials in BI/DW and having retail domain experience
- Minimum 5 years of project management experience delivering medium to large engagements
- Experience in Agile project management and scrum methodology
- Must have experience of delivering engagements with Azure Data Platform (Azure, Databricks, ADF, PySpark) and/or Microstrategy/Business Objects
- Should be able to plan, manage and execute projects end to end independently
- Should have experience of drafting SOWs, project status reports and financials management
keen to grow and foster a growing community, have been an influencer amongst your friends and community, team player
Lover interacting and helping people
You are a charismatic people person who can talk to anyone, you are flexible, fearless and excited to help build something awesome and share it with the world
You are motivated and understand the impact of highly satisfied, excited community.
Responsibilities
You will be powered with creating, fostering and supporting the community and inspire the growing community to share the BelonG Experience
Turn community members into passionate evangelists. Identify and engage community advocates
Monitor social media sites and actively participate in discussions across. Spread the BelonG love through creating exciting blogs and social content
Design, Develop programs that generate value for the community
Manage relationship with the community members, mentors, investors, and corporate partners
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