11+ Zabbix Jobs in India

Intuitive cloud (http://www.intuitive.cloud">www.intuitive.cloud) is one of the fastest growing top-tier Cloud Solutions and SDx Engineering solution and service company supporting 80+ Global Enterprise Customer across Americas, Europe and Middle East.

Intuitive is a recognized professional and manage service partner for core superpowers in cloud(public/ Hybrid), security, GRC, DevSecOps, SRE, Application modernization/ containers/ K8 -as-a- service and cloud application delivery

Experience managing, supporting and deploying network infrastructures
􏰀 Strong ability to diagnose server or network alerts, events or issues
􏰀 Understanding of common information architecture framework
􏰀 Perform proactive monitoring and alerting with using ticketing platform and reporting
􏰀 Ability to perform software upgrades, server and 3rd party application patches, etc.
􏰀 Perform health-check and proactive maintenance of all the infrastructure devices
􏰀 Good time management and organizational skills
􏰀 Ability to handle multiple concurrent tasks and projects with minimal supervision
􏰀 Knowledge of project management methodologies and techniques
􏰀 Good verbal as well as written communication skills
􏰀 Ability to work in a flexible schedule for Rotational 12hrs shift (as per roaster)
􏰀 Previous customer service or helpdesk experience preferred

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

Job Description

This is a remote position.

About the Company:

Abmiro, a fast growing Software-as-a-Service(SaaS) based product company HQ in Pune, India is looking for senior tech roles for its product Postree. We have an onsite office in Ireland and we are growing aggressively and looking for talented people who want to make a real difference.

We are building a product that is going to be used by thousands of businesses and help them overcome their real world problems. We are taking you on an entrepreneurial journey with a vibrant team and a massive market opportunity. If this excites you, then this is an opportunity you should not miss.

Abmiro is currently seeking a friendly and highly skilled customer success executive to provide enterprise-level support to our vast international customer base. he/she must be able to provide support via phone, web, email, chat, and other channels as needed.

Excellence in customer service skills is a must. We are looking for a self-motivated person who is willing to take ownership of customer issues, complaints and queries reported and see those problems through to resolution.

If you love to explore CRM platforms and wish to have regular interaction and dialog with our customers across the globe, we are looking for you!

We are having our best year yet here in 2022 and looking for talented people who want to make a real difference.

Requirements

Responsibilities and Duties:

1. Manage growing support teams
2. Manage inbound calls, chats, ticketing system and emails.
3. Taking ownership of tickets, acknowledging them for confirmation to the customer.
4. Guide Customers with technical or non-technical problems
5. Strong computer skills needed to research, diagnose, troubleshoot, and identify solutions to customer issues
6. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers
7. Good written communication skills to ensure proper recording of all customer interactions and closure of all presented issues
8. Commitment to documenting knowledge in the form of knowledge base tech notes and articles
9. Act as a liaison between the delivery team, customers and vendors.
10. Proactively work on building process improvements to enhance the customer experience.

Technical Knowledge and Skills:

1. BE degree in Information Technology, Computer Science, BCA, BCS or similar
2. Work experience in technical support, IT support, or as a technical engineer is a plus
3. Aptitude for problem-solving
4. Excellent client-facing/customer service skills
5. Excellent written and verbal communication skills
6. Ability to focus and follow-through to the resolution of issues
7. Ability to diffuse tension and work the issue at hand

Basic knowledge of MySQL, Shell Scripts, etc is a plus

Benefits

What We Provide -

1.  Opportunity to improve & learn new things.
2.  Be part of a dynamic young and friendly team that strives for top quality and fantastic work culture
3.  Hell lot of stuff to innovate and learn at the same time
4.  Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
5.  Company benefits including Provident Funds, Insurance, personal growth opportunities, technology growth opportunities etc.

Location: Pune (Remote)

PS: We're a small team, and your impact is going to be huge!

Performance Testing

With C#/Java, and basic coding knowledge.     

At Regions, the Performance Engineer conducts a

wide range of quality control tests and analysis to ensure that software meets or exceeds specified standards and end-user requirements as well monitor the performance of the production systems.

Primary Responsibilities

• Collaborates with other engineers to develop

testing and monitoring approaches

• Focuses on assurance in the areas of error

rates, response times, and impact to infrastructure

• Designs, scripts, configures, and run

performance tests to validate production readiness of software applications and

infrastructure for stability and performance

• Supports testing needs of new projects,

infrastructure upgrades, and application enhancements by validating application

functionality against documented test cases

• Uses dashboards that enable efficient

monitoring of applications and systems running in production environments to

troubleshoot issues and report finding.

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

• Develop and Maintain IAC using Terraform and Ansible
• Draft design documents that translate requirements into code.
• Deal with challenges associated with scale.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship

• Terraform o Ansible
• *nix and shell scripting
• Elasticsearch
• Circle CI
• CloudFormation
• Python
• Packer
• Docker
• Prometheus and Grafana
• Challenges of scale
• Production support
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

Below are the skill set needed for the immediate Lanner board bring up requirements

• Good understanding of Linux kernel modules, with familiarity of kernel debugging, good shell scripting
• 4 to 6 years of experience 
• Knowledge in board bring up, bootloader ( U-boot/BIOS/GRUB2 etc..) and device drivers  
• Strong C  programming with knowledge of networking protocols ( L2/L3, TCP.UDP, HTTPS etc..)

This is the white-box variant would be using

https://www.lannerinc.com/products/network-appliances/x86-desktop-network-appliances/nca-1515">https://www.lannerinc.com/products/network-appliances/x86-desktop-network-appliances/nca-1515

REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS:
Should be currently based in Japan with Valid work visa

MUST HAVES:

Experience Required:

• LAN/Wireless LAN based skills(over 3 years experiences)
• Firewall based skill (over 3 years experiences)
• Server based skill (over 3 years experiences)
• WAN/Internet based skills (over 3 years experiences)

*

• Required General Skills:

• Fluent in Japanese(both written & verbal) and English(reading & written)

Job role :

• · WAN, LAN, Wireless LAN, Firewall, ServerWork Contents;
• · Support Design and Implementation
• · Create documentation or basic design and detail design
• · Join required meeting(Internal, External)
• · Management Change(Create and close change record)
• · Test(Unit, Integrated) in on-site
• · Create the result of test document
• · Create change procedure
• · Installation equipment in on- site
• · Support soft MACD from remote site
• · Create operation manual
• · Support problem management
• · Support inventory management
• · Support configuration hencmanagement
• · Support reporting
• · Cisco Router/Switch/FW (MPLS, BGP, OSPF, STP, VLAN, QoS, VRF)
• · Juniper Router/Switch(SRX/EX/QFX)
• · Server (Linux,)
• · Wireless (CAPWAN)