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What you would be expected to do:

• Gather, prioritize and refine requirements while keeping team members well informed
• Create Use Cases, Flow Charts, Mock Screens, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements
• Rolling out of new products/apps/automations and resolving stakeholder queries/issues
• Automate business processes using tools like Zapier/Google Scripts, other automation tools
• Collaborate with cross-functional groups and assist in the entire product lifecycle from design to development to launch
• Responsible for testing of applications/solutions/web panels at various stages of the lifecycle
• Working with the development team/or independently on integrations (using 3rd party tools to create mobile applications)
• Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania

You might be a strong candidate if you:

• The ability to structure and analyze ambiguous problems
• The ability to communicate ideas clearly through workflows, feature descriptions etc.
• Proactive and willingness to get hands dirty
• Attention to detail

What we offer (in addition to compensation and statutory benefits):

• An opportunity to grow as a professional in a dynamic, fast growing, high impact industry; 
• The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world 
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds 
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy

We at Neysa believe that good software is one where you don’t have to (necessarily) read the full manual. Good software is intuitive, inviting and accommodating. Most importantly, good software should make life easy. Neysa is out to build the most intuitive network management software ever, and we are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out products that deliver the company’s vision and strategy.

In this role, you will (Day in the life)

• Plan and execute products throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. 

Must-have skills (On day one, we'll expect you to)

• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver quick time-to-market and optimal resources
• Drive product launches including working with public relations team, executives, and other product management team members
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Build and manage a team of Product Managers
• Act as a product evangelist to build awareness and understanding
• Define the product strategy and roadmap
• Deliver MRDs and PRDs with prioritized features and corresponding justification
• Work with external third parties to assess partnerships and licensing opportunities
• Be an expert with respect to the competition
• Develop the core positioning and messaging for the product
• Perform product demos to customers
• Set pricing to meet revenue and profitability goals
• Deliver a monthly revenue forecast
• Develop sales tools and collateral

Requirements and skills

• MS/BS degree in Computer Science, Engineering or equivalent preferred
• Proven work experience in product management 
• Proven track record of managing a team of Product Managers
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Strong technical background with understanding and/or hands-on experience in software development, web technologies and network concepts
• Experience in defining networking products, ideally in a services setting
• Working with customers and service providers in the telecom and/or internet services domain
• Experience in creating software subscription products
• Defining and owning the P&L of a software product
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Skilled at working effectively with cross-functional teams in a matrix organization
• Excellent written and verbal communication skills

The Neysa Team

Neysa is founded by a team that has nurtured a multi-million dollar business from its inception and grown it to be the best in its industry. We are problem solvers at heart, and we get our kicks when our ideas are out there, taking a crack in the real world. Never accepting the status quo, we have always pushed the boundaries of what is possible. And changed our lives, the people we work with and the community in which we operate.

Your Key Responsibilities

• Create product roadmaps and execute product strategies to grow the subscription business.
• Collaborate with business and marketing teams to ensure alignment with Product strategy
• Define metrics to measure the health and success of the subscription business.
• Identify  key levers to grow along each vector.
• Identify and execute opportunities to drive up subscriptions

Role:

• 3+ years of experience working on consumer technology products.
• You can evaluate key business goals and turn them into an effective roadmap.
• Ninja execution skills: You know how to influence people to get things done across any job function.
• You have great problem-solving skills and have an analytical mind to work through complex user problems.
• You are able to evaluate opportunities and progress towards goals without getting bogged down by complexity or ambiguity.
• You continually maintain a prioritized backlog with clear and concise user stories.
• People love working with you.
• You write and communicate your thoughts/ideas effectively.

At Truemeds, our mission is “ to make healthcare affordable and accessible to all”.

Through our products and services, we enable lakhs of Indians to choose medicines that are effective on their health as well as their wallets. We do not compromise on quality when it comes to the medicines we sell on our platform, the service we provide or the people we hire. We are backed by Info WestBridge and InfoEdge Ventures who have enabled many startups like Zomato, Policy Bazaar and Healthians to become household names today.

If you are looking for exponential growth, read further.

Responsibility:

• This is a generalist product role with a focus on problem statements around customer experience, customer support & user insights. For the product you will be building, you will help define and manage the end-to-end user experience.
• As a member of the Product Team, you will drive the strategy, roadmap, execution and growth of a product area.
• You will work closely with other product managers, engineers, designers, sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing, writing copy, tracking metrics etc.) to ship high-quality products.
• Help create a world-class customer experience platform supporting end-users as well as internal & support teams.
• PMs on the team enjoy a high degree of responsibility and ownership.

Experience Range:

• 2 - 5 years of product management experience at a startup

Skill Sets:

• Have strong generalised problem-solving skills which involve structured thinking, ability to analyse situations, and creativity to come up with ideas and solutions.
• You don’t easily get “stuck” and have a strong and clear sense of what a high-quality product feels like (you use or are aware of a bunch of products and apps and what’s good and not good about those) and a high bar on quality.
• Have a solid understanding of the technical architecture of mobile/web applications and ecosystem - app stores, deep linking, server-side and client-side designs
• Are collaborative yet comfortable challenging others and being challenged on your ideas.
• Are very customer-focused and ensure the quality of customer experience in all its details - you neither gloss over quality nor delegate quality of the end product to others
• Ability to interpret and make decisions based on data
• Bring in independent thought, like to challenge conventional thinking and identify opportunities to drastically simplify and improve ways of doing things, especially using technology.

• Driving the entire vision and delivery of new products, features to keep the business relevant and competitive
• Conducting market and product research to identify potential features or releases
• Managing the roadmap, prioritizing product opportunities, refining feature ideas and maintaining existing features to drive business goals
• Maintaining and updating existing features
• Producing high-level product requirements, iterating with your design and engineering teams
• Engaging stakeholders in leadership, research, data and support
• Coordinating across teams to maintain product and strategy alignment
• Coordinating go-to-market strategies when launching a new product or feature

Desired Candidate Profile

• Bachelor degree in a relevant field or equivalent experience
• Technical background will be a plus
• 10+ years’ experience in fintech product management and market strategy
• Relevant experience in a Fintech Company, especially in the Payments, Digital Banking, Open banking and API banking
• Well-versed with Fintech Innovations in the South East Asian Market
• Proven track record of working with designers, engineers and various stakeholders to coordinate, plan, execute and track product releases from beginning to end
• Strong problem-solving skills and willingness to think outside the box and roll up one’s sleeves to get the job done
• High energy, hands-on, detailed-oriented and ability to work independently
• High degree of self-initiative
• Ability to think outside the box
• Good organizing skills
• Good communication and interpersonal skills
• Team handling skills
• Ability to work and thrive within a fast paced, culturally diverse and hands-on environment    

Profile summary:

‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.

‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services,  with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.  

Role & Responsibilities:

This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:

• Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
• Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
• Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
• Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
• Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
• Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
• Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
• Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
• Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
• Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
• If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
• Participate in any other Product Management and UX team initiatives as required

General Requirements:

• B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
• Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
• Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
• Exceptional writing and editing skills combined with strong presentation and public speaking
• Strong interpersonal skills and a knack for productive collaboration across varying departments
• Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
• Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
• Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
• Self-motivated, self-sufficient, effective, versatile and action-oriented
• Proven creative thinker with ability to work strategically and collaboratively across departments

About Mobileware:

An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.

3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website

• Oversee responsibilities and timely execution of Web Executive
• Collaborate with SEO Team to implement strategies
• Liaise with Design and Development teams for tasks and projects
• Be proactive in pitching improvements to the websites
• Plan, implement, manage, monitor, and upgrade the client's website
• Respond to and troubleshoot all website issues
• Identify and respond to all website security breaches
• Ensure that the website is protected by enabling the appropriate security measures
• Conduct content audits to eliminate redundant and/or duplicate information
• Plan communication aligned with the brand’s strategy
• Ensure website quality and efficiency by conducting regular test plans
• Plan to improve the User Experience of the website regularly
• Collaborate with teams and management to ensure that the website aligns with brand strategy
• Prepare and present strategies to grow website metrics that are important to the brand
• Keep up-to-date with industry best practices and monitor competitor websites
• Plan, strategise and track promotional campaigns
• Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders
• Maintain tracker of all updates on the website
• Ensure Client satisfaction & smooth communication

• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail

• At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)
• Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)
• Participate in at least 2 external website awards

• Strong attention to design detail
• Understanding user behaviour and building user journey
• Analytical mind and problem-solving attitude.
• Fantastic time management skills
• Ability to manage and work with teams
• Good clear communication
• At least 2 years of experience using any 2 CMSes
• Experience using at least 1 ecommerce platform (eg: Shopify, Magento)
• Google Analytics Power User
• Understand and read API Documentations
• Ability to adapt to new tools and softwares
• Resolve team conflict
• Good understanding of SEO
• Ability to troubleshoot website issues in a fast-paced environment
• Presentation skills
• Preparing Pitch decks

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, Powerpoint
• Photoshop & Illustrator basic
• Figma basic