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3+ BPOS Jobs in Mumbai | BPOS Job openings in Mumbai

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A leading software development and IT outsourcing company

A leading software development and IT outsourcing company

Agency job
via Jobdost by Saida Jabbar
Navi Mumbai
1 - 2 yrs
₹3L - ₹3.5L / yr
Business Process Outsourcing (BPO)
International process
BPOS
Logistics
  • Should have min. 1 yr. BPO Calling exp (preferably International process) 
  • should have good communication
  • Ready to work in rotational shift & rotational week off

 

Process: US Logistics Process, responsible to coordinate between Delivery center & Truck Drivers for the dispatch & delivery of goods

 

Work location - Quosphere Infosolutions Pvt Ltd, Mahape, Rupa Solitaire

 

Transport Boundaries: Dombivali, Thane, Panvel

 

Joining: Immediate

 

Benefits: Work in corporate environment, Additional shift allowances

 

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Kotak Mahindra Bank
Mumbai, Noida, Pune
0.6 - 2 yrs
₹2L - ₹5L / yr
Customer Support
Customer Relationship Management (CRM)
Customer Service
Business relationship management
BPOS
+1 more

Responsibilities

  • To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
  • To identify and convert the opportunities for cross-selling (banking products).
  • Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
  • Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
  • Complete the logs specified by the process (End-of-day target).
  • Adherence to Information Security norms & quality process norms.
  • To be aware of and comply with any updates about the process.
  • Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.


Requirements

  • Graduate
  • Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
  • Excellent communication skills – Verbal & Written.
  • Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
  • Flexible to get scattered 8 Week Offs in a month with 9 hours shift
  • Good listening skills and strong communication abilities.
  • Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
  • Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
  • Should be able to establish rapport quickly with peers, managers & customers.



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Truebil.com

at Truebil.com

2 recruiters
Tushar Gunda
Posted by Tushar Gunda
Mumbai
1 - 3 yrs
₹2L - ₹3L / yr
Sales
BPOS
Business Process Outsourcing (BPO)
telecaller
Job Description- Associate Customer Sales Job Description • listening to customer requirements and presenting appropriately to make a sale; • maintaining and developing relationships with existing customers in person and via telephone calls and emails; • cold calling to arrange meetings with potential customers to prospect for new business; • responding to incoming email and phone enquiries; • acting as a contact between a company and its existing and potential markets; • negotiating the terms of an agreement and closing sales • challenging any objections with a view to getting the customer to buy Job Requirements - Proficiency in speaking English - Prior experience in customer support for at least 6 months is a must - Ability to talk and convince customers over phone
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