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- Provide L1 support including desktops, laptops and printers and other IT related accessories
- Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
- Raise ticket within supplied ticketing system and update and close with end user confirmation
- Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
- Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
- Install, configure and troubleshoot various PC Hardware Components
- Configure and troubleshoot of LAN and Wi-Fi setup
- Install and troubleshoot Printer, Scanner and Projector
About you:
• 1-2 years of experience as a Desktop Engineer from any industry
• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware
• Strong experience in Anti-Virus software installation and Management
• Good experience in configuration and troubleshooting of Network Devices
• Basic knowledge of Server administration and Server hardware
• Good working knowledge on MS-Office
• Good communication and problem-solving skill
• Any bachelor’s degree with IT background would be a plus
We are looking "Personal Assistant" for Reputed Client @ Coimbatore Permanent Role.
Experience: 2-4 Yrs
Key Responsibilities:
• To act as a first point of contact dealing with correspondence and phone calls.
• To proactively manage and coordinate the diary of the Chief Executive by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.
• Maintain effective filling and data storage including emails and retrieval systems ensuring the needs of the Chief executive are met.
• To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to a high standard, minute meetings, taking messages and other administrative tasks as required to support the Chief Executive.
• To provide support for Board of Director meetings by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points.
• Supporting the Chief Executive to keep the Board of Director informed about the work of the organization and their appropriate training and induction.
• To service meetings of the Senior Management Team by drafting and collating papers and reports, preparing manageable agendas, taking minutes and following up on actions points.
• To plan and manage key organizational events such as; AGM, Staff and Volunteer conference, Strategy days, Staff briefings and others as required
We are looking "Mulesoft Developer(Fresher)" for Reputed Client @ Coimbatore Permanent Role.
Responsibilities:
• Work on projects as development team members Requirements
• Education background should be on Computer domain
• Freshers ready to work on development on Mulesoft.
• Mulesoft Course or certification done
• Good communication skills
We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.
• Experience: 3-5 Yrs
• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.
• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.
• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.
• Participate in various sprint meetings, assist in the creation and upkeep of user stories.
• Communicate with stakeholders and users about changes or requirements.
• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.
• Proficiency in Salesforce APEX, Visual force, and Lightning development.
• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.
• Salesforce Developer certifications is an added advantage.
• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
• Ability to work independently and as part of a team
• Professional, positive, customer oriented and flexible approach to interactions with customers in groups
Top Management Consulting Company
We are looking for Process Improvement\Delivery Excellence for one of our premium client
- Facilitating the overall delivery governance and performance reporting across services for applicable projects,programs and portfolios
- Engaging across DEx, and with delivery stakeholders, to improve deliver performance through the effective adoption of DEx levers and parameters
- Conduction Root Cause Analysis (RCA) along with Corrective and Preventive Actions (CAPA) Failure Modes and Effects Analysis (FMEA
-
Quality management focus with exposure to CMMI / LEAN / Six Sigma / ITIL / KANBAN / SCRUM / ISO/PMP / Prince2
About iamneo
iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale.
As a bootstrapped profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into full-stack cloud labs with auto-evaluation technologies.
Our community is known for its futuristic vision, quality of work, steadfast loyalty, and unwavering commitment. If you are looking for a place to leave an impact, start your journey with iamneo.
THE ROLE
We are looking for an experienced and detail-oriented Delivery Manager - Tech to join our Tech team at iamneo. The successful candidate will be responsible for managing the overall relationship with assigned clients, ensuring their satisfaction, increasing adoption, and retention. As a Customer Success Delivery Manager, you will work directly with customers to provide the necessary support to achieve their goals.
RESPONSIBILITIES
- Manage client portfolios, analyze customer data and improve customer experience.
- Develop, prepare, and nurture customers for account growth, handholding clients from sales closure to onboarding, training, governance, reporting, and providing continued support.
- Identify and develop up-sell opportunities.
- Advocate for customer needs and issues discussion & cross-departmental resolutions.
- Understand proposal objectives, determine the scope of work, source information, collate and analyze information logically, and produce high-quality outputs in a timely manner.
- Maintain a detailed repository and tracker to ensure all recent documents are added regularly.
- Proactively liaise with stakeholders to receive timely feedback to enhance proposal/presentation development processes.
- Manage a team of Customer Success Engineers/Technical Support Engineers.
- Handle client escalations as needed.
WHAT WE ARE LOOKING FOR IN YOU...
- 7+ years of experience leading teams in customer-facing roles
- Strong project management abilities, and excellent technical writing, research, and communication skills.
- Basic understanding of tech stacks - Java, Javascript, Fullstack, Testing (Automation & Manual), python, C, C++, Angular.js, React.js, DBMS, etc., required
- Successful track record of managing at least Rs.20 crore in ARR
- Excellent written and verbal communication skills
- Proven record of driving adoption and growth of the install base
- Executive-level experience in a B2B customer success role with a fast-paced SaaS organization.
- Excellent analytical, problem-solving, and decision-making skills
- Worked in the software industry as a developer/tester/support executive early in their career would be a plus..
WHAT YOU GET AS PERKS
- Flexible work timings and no leave policy - We don't go behind timelines, we work for better products at flexible working hours.
- No hierarchy - Everyone has open access to anyone in the team.
- Medical insurance - We got you covered. We provide insurance for you and your family members.
Hand on experience with TC Customization, Installation, Upgrade, Migration
Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization
Work Flow & Dispatcher configuration through custom utility translation
Good knowledge on Teamcenter customization and AWC customization and configuration
Should have intensive work experience on the following modules.
oReport generation.
oPLM-XML import / export.
oDocument Management
Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.
In addition to that,
oBMIDE
oDispatcher
oWorkflow (Designer).
oPreferences
oQuery Builder
Optionally,
Teamcenter to SAP integration
Teamcenter to Polarion integration
- Strong Knowledge in Oracle Forms and Reports
- Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
- Strong Knowledge in SQL / PLSQL concepts
- Strong in Analytical and Aggregate functions
- Strong in writing Procedure / Function / Packages
- Strong knowledge in the user of Cursors / Collections / Exception handling
- Strong in Datatypes, Constrainsts , index
- Having exposure to JavaScript and ReactJS will be an added advantage
Client of People First Consultants
Keyskills: HANA , STMS, Upgrade, SAP Security, Client Copy Activities.
JOB DESCRIPTION:
Roles and Responsibilities:
- Starting and stopping SAP instance.
- User administration – setup and maintenance.
- Authorization / Role / Profiles – setup and maintenance.
- Setup SAP security.
- Maintenance of system's health.
- Monitor system performance and logs.
- Spool and print administration.
- Maintain system landscape.
- Should be able to design and implement new features and functionality in a website.
- Should have a strong understanding of industry trends and content management systems.
- Experience with the responsive and adaptive design is strongly preferred.
- Also, an understanding of the entire web development process, including design, development, and deployment is preferred.
- Helping formulate an effective, responsive design and turning it into a working Wordpress theme and custom plugin.
- Coordinate with clients to discuss website design and function
- Write clean, well-designed code, and should be designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Conducting website performance tests and troubleshooting content issues.
- Monitoring the performance of the live website.
Skills Required:
- This job position requires a candidate who has hands-on experience on combination of programming skills [WordPress, PHP, MYSQL, MVC frameworks (Codeigniter)].
- Experience with responsive and adaptive design is strongly preferred.
- In addition, an understanding of the entire web development process, including design, development, and deployment, with some backend knowledge, is preferred.
- Good working knowledge of front-end technologies, such as jQuery, JavaScript, AJAX, HTML 5, CSS3,Experience with JSON/XML Services Integration
- Proficient understanding of version control repository tools, such as Bit Bucket or GitHub.
Our client company is into IT. ( W1)
- While working in a team environment, develop PowerApp applications to design document specifications.
- Provide estimates on a required effort to complete design documents.
- Anticipate risks and issues early and coming up with solutions.
- Keeping up to date with the latest trends and certifications while understanding how these relate to the services the company offers.
- Microsoft Dynamics CRM Development experience, with at least 1-year PowerApp development experience
- PowerApps, Power Automate, REST API integration, Azure Functions, Integrations with Dataverse.
- An IT software development background with a minimum of 3 years of Software development experience
- Knowledge of SDLC and Agile methodologies
- Ability to provide technical advice and proven technical expertise in developing and building fit-for-purpose solutions.