11+ Retail operations Jobs in Chennai | Retail operations Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

• Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and gift-wrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

• Candidate should ideally have 2- 3 years of experience in a similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask

Reporting Manager: Store Manager

• Should have Min 1+ Years exp inexperience in Automotive Industry preferred with knowledge in MS office or similar Industrial experience
• Looking for a male candidate who can join Immediate or Max 15 Days, Also the candidate should be ready to come down for F2F in Chennai
• The ideal candidate should be a Dynamic person with a pleasing personality and good communication skills are required
• Looking for someone with graduation in Mechanical/Electrical/Electronics/Instrumentation Engineering/Business Mgmt Degree

Roles and Responsibilities

• Generate leads and connecting with walk-in customers.
• Tracking sales goals and reporting results as necessary.
• Monitoring the performance and tracking of daily activity tracking advisors.
• Reach out walk-in customers with various product offers and pitch them the benefits.
• Maintain and timely update of the records as per the task assigned.

Desired Candidate Profile

• Any direct sales experience is a must.
• Have Worked on Excel
• Should be App Friendly
• Ability to build relationships within the hospital and with other departments.
• Problem-Solving Skills
• Willingness to learn and grow

We are seeking an experienced Business Evangelist with technical sales experience to join our Enterprise Sales team. As

a Business Evangelist, you will be responsible for identifying and developing new business opportunities, and solution

showcase, managing existing accounts and building long-term relationships with prospects & customers.

Only Female candidates

Location - Chennai

Key Responsibilities:

1. Develop and implement sales strategies to achieve revenue targets and drive business growth.

2. Build and maintain strong relationships with key decision-makers and influencers within target accounts.

3. Identify and qualify new business opportunities through lead generation, and referrals.

4. Conduct high-level solution presentations and demonstrations to prospects and customers.

5. Provide accurate and timely sales forecasts, account plans, and reports.

6. Collaborate with marketing, engineering, and product management teams to ensure customer satisfaction and

success.

7. Attend industry events and conferences to stay up-to-date on market trends and competition.

Requirements:

1. Master’s degree in Business, Marketing, or a related field.

2. Minimum of 5 years of enterprise technical sales experience in SaaS, Software or Cyber Security organisations.

3. Proven track record of achieving sales targets and driving revenue growth.

4. Excellent communication and interpersonal skills.

5. Ability to build and maintain relationships with key decision-makers and influencers.

6. Ability to work independently and as part of a team in a fast-paced, dynamic environment.

• Understand Prospect’s Pain Areas and educate them with the right Solution and approach
• Generate Leads by Direct Visits, Cold Calls, Cold Email & Social media
• Attend offline networking events, community events and hearings to generate leads
• Research the market to develop warm leads
• Capable of processing Inbound Leads & Outbound Leads (ABM)
• Qualify Customers to establish Product – Solution Fit
• Sound Presentation skills to do a live demo of Solution to Prospects
• Upsell/Cross Sell additional products/modules as the need arises
• Use CRM effectively to assist yourself, track progress with new prospects and report to management
• Strong work ethic to follow up prospects and do not allow leads to slip through cracks
• Focus on achieving Revenue and activity targets on a daily & Weekly basis
• Win Commissions and Contests regularly
• Self Accountable and report weekly progress in team meetings
• Confident to discuss price, negotiate (trade) with Prospects
• Team player working with Marketing and Customer Success Team
• Maintain contact with existing clients to make sure they are satisfied and request referrals

• Previous working experience as an Outbound Sales for 2-5 year(s)
• Bachelors degree in Marketing, Sales, IT or similar relevant fields
• Excellent communication, interpersonal and presentation skills
• Networking aptitude
• Fearless attitude and a hunter mentality
• Demonstrated winning 10-15 Deals and Target accomplishments
• Basic understanding of Finance as you may have to demo with CFOs to Accountants