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Requirements
- 6-10 years of experience in technical customer support or network operations
- IP Networking basics: TCP/IP(ARP, IP, ICMP, TCP, UDP), Subnetting, IP Packet flow, OSI layers
- Routing technologies: OSPF, ISIS, BGP, MPLS (L2 & L3 VPN), RSVP, LDP, Multicast protocols (IGMP, PIM), Multicast VPN (MVPN)
- BNG protocols: PPPoE, DHCP, IPoE, L2TP
- Forwarding: Hierarchical QoS, uRPF, Firewalls, ACLs
- Switching and Data Center technologies: VLAN/Trunking, STP, RSTP, VSTP, VXLAN/EVPN, IP-Fabric as an added advantage
- Very Strong automation skills and experience with scripting languages like Python/Robot Framework
- Experience with traffic generators and network protocols analysis tools like IXIA, Spirent
- Any Open Source tools usage & certifications is an added advantage
- Knowledge of Linux, ONL infra and containers is an advantage
Responsibilities
- Proactively work with customers to enable them maximize usage of RtBrick products with least possible effort
- Understand customer usecases and help with qualification of RtBrick products & features
- Triage and resolve any issues customers face with products
- Work with engineering to resolve new defects
- Help engineering by collecting relevant information from live setup and reproduce the issue in LAB occasionally
- Understand in-house regression coverage and identify gaps in test case as per customer deployments
- Write and automate test cases related to customer usage and defect scenarios
· Perl as a Developer.
· Python
· Strong knowledge of MS SQL Server (or any database like Sybase/Oracle/MySQL etc),
· Good understanding of RHEL Linux,
· Good understanding and hands-on with HTML and web technologies.
Secondary Skills (Good to have)
DevOps, Ansible, Git/S
- Need to Understand the product and features, to demonstrate them to the end users.
- Sound knowledge of Java and SQL
- Need to Analyze and Resolve the Product-specific queries, MySQL.
- Consistently Deliver the customer requirements.
- Engage with the Development team and manage the progress of cases.
- Should be able to cope with a high-pressure work environment.
- The working model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Job Description:
- 0-2 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate them to the end users.
- Sound knowledge of Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver customer requirements.
- Engage with the Development team and manage the progress of cases.
- Should be able to cope with a high-pressure work environment.
- The working model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
What you'll do:
Design and development of scalable applications.
Collaborate with tech leads to get maximum understanding of underlying infrastructure.
Contribute to continual improvement by suggesting improvements to the software system.
Ensure high scalability and performance
You will advocate for good, clean, well documented and performing code; follow standards and best practices.
We'd love for you to have:
Education: Bachelor/Master Degree in Computer Science
Experience: 1-3 years of relevant experience in BI/Big-Data with hands-on coding experience
Mandatory Skills
Strong in problem-solving
Good exposure to Big Data technologies, Hive, Hadoop, Impala, Hbase, Kafka, Spark
Strong experience of Data Engineering
Able to comprehend challenges related to Database and Data Warehousing technologies and ability to understand complex design, system architecture
Experience with the software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization)
Working knowledge of Java, python
Desired Skills
Experience with reporting tools like Tableau, QlikView
Awareness of CI-CD pipeline
Inclination to work on cloud platform ex:- AWS
Crisp communication skills with team members, Business owners.
Be able to work in a challenging, dynamic environment and meet tight deadlines
Technical Support Engineer, Velocity
Responsibilities
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Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
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Understand the technical application of the Velocity suite of products and services
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Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
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Write it Down: identify and create documentation that Empower Others
What do you need?
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3+ years of relevant experience in Customer Success
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Have an understanding of web applications, REST APIs, DB Systems
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Experience with JavaScript, Ruby, Perl, or Python programming
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Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
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Strong analytical and problem solving skills.
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Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
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Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations
at UBS Cognizant
This is a Contract Based role only
Not a "Fulltime opportunity"
Role Summary:
The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
EDUCATION
- Bachelor university degree in Engineering/Computer Science.
KEY SKILLS
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism/Automation Anywhere).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
Desirable:
- Prior experience in UI automation, Robotics process automation is an added advantage.
- Certification in Robotics
Role 1 : Core Java
Experience - 5 – 10 years
Location – Mumbai ( NKP) / Weworks
Primary Skills / Must have:
- Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
- Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
- Has a good understanding of web and web programming principles, cookies, sessions etc.
- Familiar with tomcat, servlet model and their limitations.
- Has a good understanding of basic algorithms and data structures.
- Good analytical skills, problem-solving skills and willingness to learn.
- Good communication and collaboration skills. Willing to ask questions.
- Team player.
Secondary Skills / Desired skills
- Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
- Familiarity with Git and Linux/Unix commands.
Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore
Experience – 4 – 9 years
Location – Bangalore ( RMZ Ecoworld)
Required Technical Skills:
- Strong Java experience.
- Experienced in Agile development lifecycle.
- Hands-on experience with Programming language: Python, and SQL
- Experience in database platforms : DB2/Sybase/MSSQL server.
- Working knowledge of Linux/Unix.
- Working knowledge of Java spring framework,Angular 7/8,GIT.
Desired Technical Skills:
- Working experience on Actimize RCM solution.
- Knowledge of testing automation tools like selenium.
- Good knowledge of Actimize AIS solution
- CI/CD
Required Aptitudes
- Ability to take on challenges and open to learning new technologies.
- Ability to work on multiple projects at the same time.
- Passion for innovation and find creative solutions to complex business problems.
- Team player.
Educational qualification and experience:
- Bachelor degree in engineering/computer science or MCA from recognized institution
- Minimum 3 years of development experience in required technical skills.
Role 3 – Java+ Spring + Azure ( Mandatory)
Location – Bangalore
Experience – 4 – 7 years
Role 4 – Java Fullstack
Experience - 5 – 9 years
Location – Mumbai ( NKP)
No of open role – 4
Mandatory Skills – Core Java , Full stack and Unix
Responsibilities Include:
Ø Work closely with Business Analysts to understand User and Functional Requirements
Ø Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions
Ø Implement the requirements using the latest firm wide technologies and approved global solutions
Ø Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation
Ø Coordinate with users on User Acceptance Testing and provide testing support
Required technical skills:
Ø Minimum 3-4 years of hands-on experience in software development
Ø Good programming skills using Java
Ø Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting
Ø Good knowledge and solid experience in Agile software development
Ø Good knowledge, skills and abilities to perform high quality software testing
Ø Experience on Axiom / XML / SOAP / Informatica is preferred but not essential
Required professional skills:
Ø Enthusiasm for and interest in learning and applying new technologies to solve real world business problems
Ø Pursuit for perfect delivery quality in a zero-error-tolerance environment
Ø Strong analytical and problem solving skills
Ø Good communication skills including ability to explain technical issues to non-technical people
Ø Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision
Ø A strong can-do attitude
Ø Creative and flexible while observing policies, rules and standards
Demonstrate highly proficient written and verbal communication skills in the English language
Role 5 – Core Java / Java backend hands on developer
Location – Mumbai and Banglare
Experience - 5 – 10 years /