11+ Secretary Jobs in Delhi, NCR and Gurgaon | Secretary Job openings in Delhi, NCR and Gurgaon

Our client is an e-retailer of wellness products and provider of personalized ayurvedic consultation to its client.

• Managing Director’s calendar, tasks, calls and assessing the priority of appointments and reallocation as necessary
• Maintaining executive’s agenda and assisting in planning appointments, board meetings, conferences, etc.
• Attending meetings and preparing “Minute of Meetings”, organizing meetings with timely reminders and ensuring that the Director is well prepared for those meetings, preparing agendas, pre-meeting briefings and meeting papers
• Managing Directors' and other accompanying guests' travel arrangements (including visas/ accommodation)
• Maintaining Director’s office systems, including data management and filing
• Ensuring necessary documentation of tasks and projects as advised and required as per good documentation practices
• Maintaining records of the Director’s contacts, screen calls inquiries and requests and dealing with them when appropriate
• Supervising all incoming/ outgoing mail
• Assisting Director in researching and following up with the action on matters which fall within the Director’s responsibility– chasing responses, triggering follow-up action
• Producing documents, briefing papers, reports and presentations for the Director
• Meeting and greeting visitors empathetically at all levels of seniority
• Assisting the Director in connecting to various people over the phone and dial-ins
• Handling sensitive and complex issues in a professional and objective manner

What you need to have:

• Bachelor’s degree or Vocational degree or diploma
• 1-2 years of proven experience as executive secretary or similar administrative role
• Excellent IT skills, including a working knowledge of presentation software packages, preferably MS Office, Google Workspace and PowerPoint
• Strong ability to organize effectively, delegate responsibility, solve problems quickly and communicate clearly
• Administrative qualities to manage smooth office operations
• Basic research capabilities
• Ability to operate calling software
• Good listening skills
• Ability to enable professional interactions with a wide range of contacts, both internal and external
• Excellent time management, communication skills, interpersonal skills and organizational skills
• Good negotiation skills and problem-solving skills
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• A flexible, proactive approach to work including the ability to prioritize and re-prioritize
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Good professional outlook towards task closure
• Confidence when interacting with seniors and people with authority      

Job Description

As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.

You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.

Key Responsibilities:

• Customer Needs Analysis

o Connect with customers to understand their pain points and business objectives.

o Conduct in-depth analysis of client requirements to design tailor-made solutions.

• Solution Design

o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.

• Proposals

o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.

o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.

o Assist in ensuring proposal submissions are as per RFP guidelines.

• Expertise in our SaaS Product and Offerings

o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.

o Learn the latest industry trends, market dynamics, and best practices.

o Identify target SaaS products through competitor analysis and market research.

o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.

o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.

o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.

o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.

• Partner Program

o Identify relevant partner programs and their associated benefits.

o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.

o Coordinate and work to achieve Specializations.

• Identify, analyze, and review case studies/blogs for publication on the company's products and services.

• Competitor analysis and Market Research

o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.

• Strong interpersonal and management skills to work and communicate with people across various teams.

Qualifications & Skills:

• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.

• Excellent analytical and communication skills (written and verbal).

• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.

• Experience managing multiple areas and competing timelines.

• Eye to detail and observation skills.

• Diligence and commitment to meet stringent deadlines.

• Must have a creative mindset towards articulating the solution via presentations and demonstrations.

• In-depth knowledge of inside sales techniques, processes, and best practices.

• Familiarity with CRM software and sales analytics tools.

• Outstanding communication and presentation skills.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

• Strong experience in creating end-to-end proposals across Microsoft technologies.

• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.

Experience: 3 to 10 years

Work timings: PST/EST Shift.

Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301

• 4+ yrs of experience having strong fundamentals on Windchill Customization & Configurations, Reporting Framework Customization, Workflow Customization , Customer handling
• Strong Customization background around Form Processors, Validator, data utilities, Form Controllers etc.
• Strong Programming skills in Java/J2EE technologies – JavaScript, GWT, JQuerry, XMLs, JSPs, SQL etc.
• Deep Knowledge in Windchill architecture

• Experience in atleast one full lifecycle PLM implementation with Windchill.
• Should have strong coding skills in Windchill development and Customization, ThingWorx Navigate Development (Mandatory), Thing Worx Architecture Configurations Mashup creation, ThingWorx and Windchill Upgrade

• Should have Build and Configuration management (Mandatory) - HPQC \JIRA\Azure\SVN\GITHUB \ Ant
• Knowledge & Experience in Build and Release process
• Having worked on custom upgrade will be a plus.
• Understanding of application s development environment, Database, data management and infrastructure capabilities and constraints. Understanding of Database administration, Database design and performance Tuning
• Follow Quality processes for tasks with appropriate reviews. Participate in sharing knowledge within the team.

Job Description: 

● At least 4 to 8 years of experience in software quality assurance manual testing 

● Proven record of test strategy and planning, STLC, deployment, defect tracking, and test  harness. 

● High degree of initiative with a passion for learning technology. 

● Must have strong hands-on experience on any programming language PHP, React Native JavaScript, HTML, CSS. 

● Must be competent enough on API testing using Rest Assured and Postman.

● Performance testing experience with relevant automation and monitoring tools (e.g.,  JMeter, load runner). 

● Responsible for coming up with and executing scale tests, performance, and longevity tests.

● Must have testing experience on cloud-based platforms and working knowledge on  integration testing using CI/CD pipelines. 

● Should have working experience with at least one of the MYSQL databases and NoSQL DB viz. 

● Cosmos Db, Cassandra, MongoDB.

● Should have strong fundamental understanding of network topology and the TCP/IP stack  and working knowledge of load balancing methods and deployment architecture

● Experience with GIT Hub, Maven, HP ALM, Jira, Jenkins, code coverage tools and CI/CD
● Exposure of sizing (estimating) the project and defining timelines 

● Good to have knowledge of Platforms like Windows / UNIX / Mainframe.

● Work under the direction of the Game QA Lead to provide test support for two dozen experienced game designers, artists, and engineers. 

● Perform daily smoke tests of game builds, using the build computer and the install scripts.

● Run through and write test plans for existing and new features. Become familiar with the  project design by closely reading project documentation and reaching out regularly to our  team of game developers. 

● Verify that identified bugs are fixed in the database. 

● Identify and bug new issues that occur in the HMD and tablet interface.

● Build on your own fundamental QA skills by learning the specifics of game  development QA for mobile devices, VR headsets, and experimental technology.

● Engage in continuous improvement of the QA process. 

● Maintains quality service by establishing and enforcing organization standards.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of the-art practices; participating in professional societies. 

● Contributes to team effort by accomplishing related results as needed

• Leading a team of researchers in certain projects, if and when required by the business
• Understanding the competitive landscape within each market
• Proposing research studies that will lead to impactful business decisions
• Developing and establishing a well-defined roadmap before starting a research project
• Working hand-in-hand with the business in understanding the various market, economic or such questions which are to be answered through relevant research
• Designing the research methodology and also Identifying and locating relevant information related to the particular research
• Identifying various data sources, collecting and analyzing data relevant to the research topic and also supporting in report-writing
• Performing statistical and qualitative analysis of data related to markets and competitors
• Planning and implementing project research processes and methodologies
• Monitoring the project output, analyzing the final conclusion and utility of the same in line with the business needs

• Masters in Economics or Public Policy is a must
• 3 – 5 years of experience in managing research process and outcomes
• Excellent communication skills and exceptional attention to details
• Ability to gather relevant data from various sources
• Strong problem-solving skills
• Strong quantitative and qualitative analysis skills
• Experience in leading a team of researchers is preferred    

Need to call to customers for there outstanding dues

Need to work for Banks and NBFC for their collection & recovery services

Basci excel knowlledge required

Prefrence to DRA passed candiadtes.

Prefrence to female candiadates

Best in class performance incentive..

• Proxy Incident Management
• DLP Incident Management
• Support to SOC Incidents
• Miscellaneous Security Activities (Management of documentation- Policies/Procedures/ Guidelines etc.)

As a customer success manager, your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and Improve customer experience and customer satisfaction (Customer Love metrics)

• Be the single point of contact for all your customers from the time they sign the contract.
• Establish a trusted relationship with them and help them succeed with QDC through product adoption and delivering the value promised.
• Understand the customer’s goals, org structure, key challenges, and define their success.
• Work with sales and onboarding team to plan and execute a seamless customer onboarding process, ensuring a smooth ‘go live’.
• Identify customer insights and pain points and help shape the product roadmap by providing active feedback to the product team.
• Proactively identifying and prioritizing resources and effort according to perceived risk, potential growth, strategic value, and renewal timeframe, making sure subscriptions are renewed timely.
• Monitor at-risk customer behavior and carry out activities to retain them.
• Own churn and expansion for all your accounts.
• Identify opportunities for portfolio growth and contact customers for upsells.
• Work towards turning customers into advocates of QDC.
• Collaborate with the Marketing team to build customer case studies, testimonials, and referrals. 

• At least 2+ years of work experience in a customer-facing role such as Customer Success, Account Management and Sales, etc.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ready to work during US hours - in future

Hiring for UK Education Campaign -

Interview process Remote.

Key Points for Job Seekers (Why should you join CogentHub)

Lead Generation;

No Sales;

Fixed Salary Date;

Home Drop facility (Pickup as per COVID Situation).

Paid Training Sessions;

Fixed shift timings / No stretch;

Fixed 6 days working

Daily & Monthly Incentives;

Best Pay package in the Industry.

Required:

Excellent English Communication Skills

Basic Computer Knowledge

Full Time Job in Voice Process

Preferred Experience 6 months to 1 Year in any International BPO domain

Job Descriptions:

• You have to deal with UK B2C customers for Lead Generation process.  

Facilities:
Fixed Office Timings - (3:00pm- 12.00 am midnight)

Attractive Salary Packages (Fixed Salary)

Salary on Time

Free Home Drop Facility (as per the Transport Boundary)
Huge  Daily & Monthly Incentives.
6 Days Working
 

Our Address:

Cogent Hub Private Limited

Udyog Vihar, Gurugram - 122016