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Role/Title: Functional QA

Location: Mumbai/Bangalore 

Fulltime/Permanent role

Notice period should not exceed more than 60days

Job Responsibilities:

Test Analyst:

• Good Communicator, 4 to 7 years, BFSI domain exp.(Investment banking/Capital Market/Wealth Management) is a must.

Skills & tools needed:

• Agile exp. and knowledge, end to end testing, UAT, regression, automation test frameworks.

Testing tools: JIRA, ALM

• Hands-on experience on test planning/test strategy, defect validation, sending status reports

Company Introduction   

Murf AI is a Series A-funded startup backed by Elevation Capital and Matrix Partners. Founded by alumni of IIT Kharagpur, we have served 1 Mn+ voice-over projects through our core product, the Murf Studio, which now caters to customers in 100+ countries. We are working on simplifying voice audio and making high-quality voice overs accessible to everyone, using artificial intelligence. Murf helps users create lifelike voice overs in a matter of minutes, without the need for any recording equipment. (https://murf.ai/). 

As seen in: TechCrunch | Forbes | Entrepreneur | YourStory

We like to stay informal, structurally flat and fun to work with. We love our customers, and obsess about their needs round the clock. If that sounds like a mix you would fit into, we would love to know you better. We are seeking a highly skilled and detail-oriented language specialist to join our team. 

Job Description

We are looking for a Software QA Engineer with Digital Accessibility testing experience who will help drive and improve the quality assurance function and Web Content Accessibility Guidelines (WCAG) compliance within Murf AI. The QA Engineer will be responsible for identifying failure points using various data models, and influencing automation. You would be the gatekeeper for launching any new features, ensuring our users have a glitch-free experience with Murf.

Roles and Responsibilities

• Prepare test design templates and test plans and perform hands on testing, with a natural ability to deliver on short timelines
• Document test scripts and track issues in Murf AI Studio. 
• Work with Developers, product managers, and other functional team members to understand the requirements and determine required scope of testing
• Collaborate with different functional groups to identify gaps, prioritize, and resolve issues

Required Skills and Qualifications

• Bachelor’s degree in CS or other related fields
• 6 months to 3 years of experience working and testing software applications
• Basic knowledge of HTML, ARIA, CSS and JavaScript and browser behavior
• Good understanding of white/black box testing, smoke testing, sanity testing and regression testing
• Experience working with trackers such as Redmine/Bugzilla/Jira etc.
• Ability to find the root cause of open production support tickets quickly
• Debugging skills, able to convey and explain bug causes as a subject matter expert
• Ability to influence the development team to fix backlog bugs by clearly articulating the problem

Extra Awesome

• Understanding of development technologies (Java, JavaScript, REST API, ReactJs, CSS)
• Experience with test automation of web applications
• Able to identify and suggest potential solutions for accessibility barriers based on WCAG 2.1
• Experience working in an Agile development lifecycle

What will I be doing? 👩💻👨💻

1. You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
2. You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support

What do I need? 🤓

1. Strong quality sense and experience working closely with web/mobile development teams
2. Excellent communication skills and passion for tough technical problems
3. Attention to detail and voice of customer experience
4. Familiarity with Agile frameworks and regression testing is a plus
5. Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
6. Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience

Brownie points 🍰

1. Understanding of the importance of test plans and how to approach writing informative bug reports

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

Preference -  Having experience in Telecom Domain.

You Will Do...

• Test the performance and robustness of the product to help determining the stability, scalability, and dimensioning
• Oversee preparation and verification of test environments in conjunction to developing test simulators and automation
• Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage
• Report on the test execution in a timely manner with attention given to achieving outstanding quality
• Identifies issues, proposes system improvements, and performs repetitive test execution to resolve identified issues.
• Evaluate and research new tools and practices to improve the execution and processes
• Define the automation strategy to reduce the lead time of Performance testing
• Collaborate with microservice teams on test and integration with a focus on customer experience
• Design & execute test automation suite on solution level
• Continuously improve quality assurance through test management
• Develop and maintain the test automation infrastructure
• Operate pipelines for continuous delivery of microservices and SW packages
• Work with internal/external organizations and partners.

You will bring...

• Education: BS or MS in computer Science or acceptable equivalent
• Experience with UNIX/Linux operating system
• Min years of experience: 5 to 7 years of experience in Quality Assurance, Test Automation or similar role in development
• Strong understanding of Test methodology, reporting and automation
• Understanding and experience in Software Performance testing, analysis of highly integrated Enterprise application
• Knowledge on K8's deployment on Cloud Infra (AWS EKS Cluster)
• Hands-on experience on Helm Charts, config maps configuration changes, kubectl utility, Helm install and Upgrade
• Working knowledge on Load testing tools like JMeter, Postman, SoapUI, LoadRunner
• Hands-on knowledge on the Cassandra, Oracle, EDB, NoSQL DB like Cassandra
• Experience with Ci/CD Pipeline using Jenkin
• Good troubleshooting skill analyzing the thread dump, Memory heap dump
• Experience analyzing CPU/Memory consumption from the JProfiler or other tools.
• Strong programming Scripting & Programming languages - Python, Java, ANSIBLE, Shell
• System Monitoring and Reporting Tools - Grafana, Prometheus, JIRA, X-Ray, Dynatrace
• Good knowledge of wireless communication systems, lab troubleshooting and test automation technique/tools
• Good understanding of test automation framework with TestNG or JUnit
• Knowledge of cloud-native core principles, DevOps, ADP, Docker, Kubernetes, WRCP, RH OCP
• Experience in making shell scripts on-demand basis to automate the small or medium day to day work
• Experience communicating directly with daily status updates, Risk Mitigation & Results Closure.
• Strong programming, scripting, testing, and debugging skills
• Ability to work with Architect and Development team to define the key metrics and use cases to test the product stability and scalability

• Should have strong knowledge and hands-on with SQL, Java Selenium, and TestNG
• Good knowledge of the j-meter tool
• Hands-on with any of the defect management tools like Jira/Bugzilla
• Knowledge of Protractor, JavaScript, Soap UI is a plus
• Exposure to the usage of Testing Tools
• Hands-on JS/Scripting
• Knowledgeable in REST, XML/JSON, SOAP
• SQL Writing (Oracle DB)

Years of experience:

• 2+ years of actual QA experience comprising of both manual testing and creating automation frameworks.

Detailed Job Description:

• Experience in testing web-based applications.
• Experience in developing test cases and scenarios based on PRD/BRD/Use cases.
• Experience in testing Web Services
• Logging defects/bugs in the defect management tool
• Tracking the defects and retire them with appropriate test execution
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills

• Strong analytical skills -ability to understand and analyze business requirements.
• Excellent problem solving and communication skills.
• Strong sense of teamwork, personal integrity, responsibility, and accountability
• Experience working with demanding deadlines, high workload, and some degree of conflicting priorities
• Able to learn quickly with minimal supervision
• Should have extensive knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Methodologies and processes
• Must have experience in Functional Testing, Integration Testing, User Acceptance Testing (UAT), Performance Testing, Portal Testing, Translation Testing, Usability Testing
• Must have experience is writing test cases and test strategies based on the customer requirements
• Minimum 3 years to maximum 6 years of SAP Functional Testing experience
• Experience in independently solving Business problems related to Testing and able to drive continuous improvement in Testing space
• Able to bring in Industry Best Practices and arrive at Strategies to benchmark and drive the maturity of Testing Processes
• Experience in Test Management using JIRA
• Experience in Preparation, Execution, Validation, Documentation of Test Processes
• Define, manage and create test data for Demo systems
• Experience in interface testing between SAP & non-SAP applications is needed for specific customers
• Functional knowledge in SAP PM, SAP PLM, SAP MM and SAP ISU will be a plus
• Experience with SAP Mobile Platform is a plus
• Experience of automation test tools will be an added advantage
• Experience in eCATT is a plus
• Experience in setting up Demo data is a plus
• Experience in working with LSMW is a plus

• Good knowledge in manual testing through test case estimation, test case preparation, and test reporting
• Design & develop test cases based on available requirement specifications and verification plans, execute tests cases at least 1+ years
• Good experience in Ad-Hoc testing, Functional testing, Regression testing, Re-testing, Smoke testing, running Selenium automated tests for 3+ years.
• Knowledge in Selenium and Java.
• Good exposure to Non-functional testing
• Very good at completing the assigned testing tasks on time.
• Ability to learn and implement quickly.
• Prepare detailed defects report.
• Good communication skills and documentation skills.
• Good to have knowledge in both Web application and Mobile application testing, test management tool, defect management tool and test metrics.

• 2+ yrs experience with manual testing on mobile (automation testing is an advantage) 
• Manual testing experience in testing for Android & iOS is MUST
• JIRA or other bug tracking tool experience 
• The QA Analyst will be expected to complete manual testing on both iOS and Android devices, be able to enter findings into Jira, and follow up on defects discovered
• PRD Reviews, Test Case coverage and Execution, able to handle End to End Application testing and release process.
• API testing experience and Basic SQL knowledge
• ADB commands, Android Studio, Xcode, Understanding Logs, SDK’s.
• Work as part of cross functional, passionate agile project teams to ensure quality is maintained.                                                                                                                Good To Have Skills :
  • Experience in setting up automation testing infrastructure & writing automation testing scripts for Android, iOS & APIs
  • Work on Automation framework
  • Work on continuous integration tools
  • Hands on experience with Appium