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Customer Service Jobs in Hyderabad

7+ Customer Service Jobs in Hyderabad | Customer Service Job openings in Hyderabad

Apply to 7+ Customer Service Jobs in Hyderabad on CutShort.io. Explore the latest Customer Service Job opportunities across top companies like Google, Amazon & Adobe.

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Signzy

at Signzy

3 recruiters
Agency job
Hyderabad
3 - 8 yrs
₹7L - ₹12L / yr
Inside Sales
Sales
Communication Skills
Effective communication
Market Research
+3 more

Responsibilities:


- Manage end-to-end interactions with prospective customers.


- Deliver tailored product demos to multiple stakeholders.


- Understand customer problem statements and follow a consultative sales process to offer solutions.


- Use sales acceleration tools to perform outbound and inbound sales.


- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.


- Unearth new sales opportunities through networking.


- Build strong relationships and effectively communicate with the sales, support, and marketing teams.


Requirements


- Have 2+ years of successful experience in SaaS Sales.


- Have been in a quota-carrying role.


- Obsessed with prospect happiness and can set the stage for effective sales follow-up.


- Have excellent verbal & written communication skills.


- Flexible - things change around here. FAST.


Read more
SmartDocs

at SmartDocs

4 recruiters
Anand Vigneshwaran
Posted by Anand Vigneshwaran
Hyderabad
0 - 2 yrs
₹2L - ₹5L / yr
Customer Support
Customer Service
Technical support
Communication Skills
Interpersonal Skills
+1 more

Job Description:

 

 

The Technical support analyst is responsible for troubleshooting & fixing the application & technical issues for our Clients with an exp. of around 0 - 2 yrs experience. 

 

Technical Support analyst must be able to assure complete Client satisfaction through all stages of the operations process. Must be able to establish and maintain strong relationships throughout the business process.

 

Key Responsibilities:

 

• Proactively connected with Clients.

• Resolving Technical issues in a timely manner.

• Training and educating Clients on our Products & Solutions.

• Assisting Software Engineers on issues.

• Providing feedback on product development in a timely manner. 

• Auditing error Plans to reduce rework with the aim of providing Scalable Products.

 

 

Skills and Specifications:

 

• Excellent Communication & Analytical Skills.

• Willing to work on US shift (Voice Process)

• Interpersonal Skills with a great attitude.

• Good Knowledge if Enterprise Applications, Systems & Technologies.

• Self-motivated; demonstrating the ability to achieve the Client satisfaction with minimal supervision

• Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding Client base.

• Organized, flexible and multitasking. 

  • • Persistent with a team attitude.
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Retail Industry

Retail Industry

Agency job
via MNR Solutions by Neetu Dhiman
Hyderabad
9 - 12 yrs
₹8L - ₹12L / yr
Operations
Team Management
Customer Service

URGENT OPENING for role of Store Manager

Job Location - Across AP/Telangana

Experience req.- 9 yr. min.

Job responsibilities-

  • Timely opening of Store and adherence to all the processes from store opening to closing
  • Optimum utilization of manpower & Team Development
  • Customer Satisfaction/ Service, Avoid stock outs, which could be reason for loss of sale
  • Loss Prevention, Customer Satisfaction & Service
  • Pilferage Control
  • Asset Maintenance, customer convenience & service
  • Team Building, Employee Engagement
  • Space Management, Maintain the hygiene, customer service, safety of staff & Customers
  • Smooth Store operation entry, exit, parking, smooth flow of customer walk in to exit
  • Statutory Compliance
  • Safety and security of store Assets & merchandise , people and Property.

Mandatory skills required-

  • Leadership skills-Man Management(Mostly Blue Collar and first time employment)
  • Analytical skills-Ability to understand the situation and provide the way forward through consultation with seniors
  • Good communication skills- Vernal and Non Verbal.
  • Coordination skills- 360 degree, team, seniors, cross functional teams, customers, external stakeholders like govt Officials and Police
  • Quick & Right Decision Making and basic computer knowledge.

Interested candidates can directly apply.

Click the apply button as soon as possible and grab the opportunity to work with renown name in retail industry.

Best regards !!

Neetu Dhiman ( Talent Acquisition executive)

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V3 Digitals Pvt Ltd

at V3 Digitals Pvt Ltd

1 recruiter
Sophia Mona
Posted by Sophia Mona
Hyderabad
1 - 3 yrs
₹1L - ₹3L / yr
Lead Generation
Client Management
Customer Service
Social media management

Responsibilities:

  • Analyse and evaluate both existing and potential social media activities and strategies
  • Conduct, gather and analyse market research to determine social media opportunity and competitiveness
  • Identify, interpret, and capitalize on social media trends
  • Plan, manage, coordinate and execute all social media programs and initiative
  • Work closely with other organizations to ensure tight integration of all social media programs and initiatives
  • Develop unique value propositions, business partnerships, and social media programs that are target towards key customer segments
  • Achieve targeted results and ensure timely and effective execution of social media tactics and programs
  • Develop benchmark criteria to measure the effectiveness of social media programs and implement improvements as required
  • Participate and initiate online conversation across a variety of channels
  • Educate and prepare key messaging and presentation material for senior management and other marketing organizations
  • Collaborate with internal stakeholders to provide support to their initiative
  • Measure the success of social media activities and report the result to management
  • Use social listening tools to monitor online conversations
  • Create maintain executive social media editorial calendars and posting schedules
  • Design, create and manage promotions and social ad campaigns, and integrate with the company's overall marketing campaign plan and channels.
  • Job requirements:

    • A track record of performance excellence meeting targets and objectives
    • Strong analytical, planning, forecasting, and research skills
    • Excellent communication and writing skills
    • The ability to manage multiple priorities and demanding time frames
    • Knowledge and understanding of technology search for new trends and the latest in social media innovation
    • Must Excel at online research, possess excellent writing skills, and have the ability to create editorial content at a moment’s notice
    • Experience in advertising public relations and online marketing is a plus
    • Proficient with Microsoft office product
    • Proficient with social listening tools such as tweet deck, Google alerts, etc
    • Ability to integrate social media into broader marketing campaigns
    • Experience in Facebook Ads, LinkedIn Ads, and other social media ads is a plus
    • Ability to identify threats and opportunities within the user-generated content space and make quick decisions
    • Experience in integrating content into multiple social distribution channels
    • Proven track record of listening and engaging with online community acting on their behalf

     

    Education and Experience Requirements:

    • Preferable Mass Communication in business administration or a related field
    • 1 -2 years of sales experience

     

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Zoltan Properties

at Zoltan Properties

1 recruiter
Ali Khan
Posted by Ali Khan
Remote, Hyderabad, Bengaluru (Bangalore), Mumbai, Pune, Chennai
1 - 2 yrs
₹2L - ₹3L / yr
Sales
Business Development
Lead Generation
Field Sales
Telesales
+3 more
The Role Of A Sales Executive Is To Assist The Organisations Sales And Growth Efforts By Contributing To New Customer Acquisition. Candidate Should Be Able To Provide Ideas To Attract New Clients And Keep The Senior Management Updated About Marketplace And Competitor Activity. The Primary Role And Responsibilities Of A Business Development Executive Include Responsibilities: • Build Contacts With Potential Clients To Create New Business Opportunities • Keep Prospective Client Database Updated • Make Cold Calls For New Business Leads • Support In Writing New Business Proposals • Maintain Knowledge Of All Product And Service Offerings Of The Company • Arrange Meetings For Senior Management With Prospective Clients • Follow Company Guidelines And Procedures For Acquisition Of Customers, Submission Of Tenders Etc. • Have A Proven Track Record Of Selling Digital Marketing Services To Small And Medium Businesses
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BisolQ Software services
Rabindranath Markanti
Posted by Rabindranath Markanti
Remote, Hyderabad
2 - 5 yrs
₹2.5L - ₹3.5L / yr
Customer Support
Customer Service
Min Graduation, 2 years of International Chat process experience.good communication written and verbal skills.
Read more
statnetics

at statnetics

3 recruiters
CloudQA Dev
Posted by CloudQA Dev
Hyderabad
0 - 1 yrs
₹7000 - ₹15000 / mo
Customer Success
Customer Support
Customer Service
Customer Relationship Management (CRM)
skill iconJavascript
+1 more
CloudQA is a bootstrapped SaaS startup based out of Hyderabad. Our web application testing tools have unique technology to perform rapid test case discovery, codeless testing, and cloud execution which makes enterprise web application end to end testing easy to use and adapt.

We are looking for a Customer Success Specialist to assist our customers from onboarding to successful usage of the product.

To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust and you should be a quick learner 

Responsibilities
  • Should learn and understand the product, respond to customer queries in a timely and accurate way, via phone, email, or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Update customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback 
  • Knowledge of Test Automation and writing javascript is a plus

Requirements
  • Great Communicator - We are looking for a communicator par excellence.
  • Problem Solver - There are times when you have a deadline but not the right candidate for the position, you have to be able to figure out a quick solution that will not hamper the team's productivity.
  • Comfortable with Ambiguity - You enjoy a high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers
  • Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients
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