11+ Facilitation Jobs in Chennai | Facilitation Job openings in Chennai

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

JD

 •  Total IT Experience – 5 to 12 years

•  5+ years of in-depth knowledge in C#, ASP.NET MVC, Web API

•  2+ years of experience in .NET core, EF Core, and Web API core. MVC,

•  2+ years of experience in RESTful HTTP services design

•  2+ years of experience in Javascript, JQuery, Bootstrap, HTML 5, CSS3

•  1+ years of experience in Angular 4/6/8 or REACT JS

•  2+ years of experience with SQL Server, Postgre SQL writing stored  procedures, performance tuning, and identifying deadlocks, transactions, and data locking/blocking scenarios

•  Good communication and unit testing knowledge using NUnit, Xunit etc

•  Working knowledge of Webpack, CLI, and, Agile Scrum framework

•  Good communication and unit testing knowledge.

•  Good to have knowledge in one of the cloud platforms like  AWS/Azure/PCF

•  Familiar with Continuous Integration methodologies and tools, including Jenkins

•  Good to have: Exposure to Microservices, Docker, Kubernetes, and cloud deployment 

We are looking "Fusion Technical Consultant (OIC)" for Reputed client @ Chennai Permanent Role.

Experience: 7+ Yrs

• Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),

• Strong hand on experience generating BI reports (strictly Mandatory)

• Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.

• Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.

• Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.

• Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF. 

• Excellent communication skills, both written and verbal, to effectively interact with clients and team members.

• Oracle certifications in Fusion Middleware and OIC are highly desirable.

Good To Have Skills:

• Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.

Key Responsibilities: 

• Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).

• Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.

• Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.

• Perform root cause analysis and implement preventive measures to avoid future technical glitches.

• Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.

• Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.

• Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.

• Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.

Professional Attributes: 

• Flexibility

• Willing to work in shifts

• Willing to learn attitude

Educational Qualification: ANY

• 15+ years of Experience in OFSAA Financial Solution Data Foundation and OFSAA Regulatory reporting solutions
• Expert in enterprise solution architecture and design
• Strong understanding in the OFSAA Data Model, Dimension Management and Enterprise Data Warehouse Knowledge.
• Strong Understanding of OFSAA instrument balances reconciliation with General Ledger Summary Level balances
• Experience in defining and build the OFSAA data architecture and sourcing strategy to ensure data accuracy, integrity and quality.
• Understanding of Banking treasury products, US Fed regulatory etc.
• Strong understanding of data lineage. building
• Strong in OFSAA Data Management Tools Knowledge (F2T/T2T/PLT/SCD’s).
• Experience in Business rules configurations in OFSAA framework
• Strong Experience in deploying OFSAA platform (OFSAAI – OFSAA Infrastructure) and installation of OFSAA application - preferably OFSAA 8.x onwards.

Hand on experience with TC Customization, Installation, Upgrade, Migration

Teamcenter BMIDE & ITK - Working with BOM & Structure , SOA , AWC customization

Work Flow & Dispatcher configuration through custom utility translation

Good knowledge on Teamcenter customization and AWC customization and configuration

Should have intensive work experience on the following modules. 

oReport generation.

oPLM-XML import / export.

oDocument Management

Good knowledge on required programming languages for ITK(C/C++), SOA-AWC(Angular JS,HTML,CSS) customization.

In addition to that, 

oBMIDE

oDispatcher

oWorkflow (Designer).

oPreferences

oQuery Builder

Optionally, 

Teamcenter to SAP integration

Teamcenter to Polarion integration

Technical Skills Required – Mandatory:

- Cloud Technologies – AWS OR Bigdata (Basic Level)

- Python (Highly Experience Level)

- Databases – SQL (Highly Experience Level)

- Operating Systems – Unix (Highly Experience Level)

Strong knowledge in writing complex SQL queries and Knowledge of Performance Tuning

Excellent working knowledge of production support role and Strong debug/troubleshooting skills

Provide 24×7 operational support to all production practices on holidays and weekends.

Hands-on experience in production support for data engineering processes, root cause analysis, and identifying opportunities to improve existing processes.

Roles and Responsibilities:

Set up and optimize the existing integration, monitoring and alerting processes.

Working knowledge of ETL/ELT in Hadoop, Spark and MPP databases is required.

Effectively collaborate with the partners (SMEs, DBA, and Business users) to ensure the reliability of the Data systems.

Job Description:

Proven experience with Hyperion Planning version 11.X version or EPM Cloud

Extensive experience in developing and maintaining Hyperion Planning and Essbase applications

Strong understanding of ASO and BSO cube development

Independently handle metadata build and security

Expert level knowledge in writing business rules

Knowledge of writing basic SQLs

Experience with SmartView, web forms, financial reports, MDX queries and MXL scripting

Oracle Relational Database experience and FDMEE experience is a plus

Deep functional and technical knowledge of financial systems and business processes, especially around planning, budgeting, forecasting

Apply structure knowledge to solve problems, break down issues and identify solutions.

Strong oral and written communication skills are essential for this role

The ability to work independently and be proactive

Knowledge of integration between external systems

Analytical and assessment skills essential

Proven experience in providing system support and direct contact with users to solve issues with business applications.

Candidate profile:

• The resource should be with Hyperion planning background.
• He should be ablet to understand the existing planning business rules with the help of Sutherland team.
• He should be able to independently develop/modify the Business rules. Sutherland team will provide the required design for the change requests.
• The resource is responsible for development, testing and production deployment and support after deployment.

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

Greetings from zealous services!!

We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai

Interview Scheduled:

• Walk-in: Monday to Friday (10 AM to 4 PM)

Job Description:

• Designation: Customer Support Executive
• Process: International US Non-Voice Process (Semi Voice)
• Shift Timings: Night Shift (7.30 Pm To 5.30 Am)
• Salary : 8500 + Incentives upto 3000 (based on your performance) + Food & Refreshment 
• Working Days: 5 Days working (Sat,Sun Fixed off)
• Qualification: Any Graduates (Arts & Science, Engineering) / Diploma / ITI / Distance / Drop out (2017 to 2021 passed out only). Up to 3 backlogs can apply.
• Age: Between 18 to 26 years
• Work Location: Nungambakkam, Chennai.
• Requirement: Immediate

Do mention "PRAVALIKA(HR)" on the right top of your resume as your reference.

Note: Interested candidates can "Walk-in" directly to our office premises with your updated resume and copy of aadhar card.

Documents Mandatory:

1. Carry Updated resume and aadhar xerox.
2. All your original educational documents for verification purposes.

Venue Details:

Zealous Services

No.17/7, 'B' Block Ground Floor NRCS Towers,

Kodambakkam High Road, Nungambakkam.

Chennai - 600034

Landmark: Near Hotel Palm Grove, Opp to Domino's.

### Refer to your Friends too!!! Spot Offer!!! Grab the opportunity Don't miss it !!! ####

This is Sindhu representing Allegis Group - An US based $12 billion Staffing and Recruiting Company providing Human capital and work force management solutions to over 6000 customers globally including 90% of Fortune 500 firms. Our offering includes Strategic Resource Program (SRP), Managed Services (MSP), Recruitment Process Outsourcing (RPO), Executive Search and Consulting Services.

We are currently hiring for our Ecommerce based company in Chennai, India.

Role: CAR Functional Support

Req Experience: 4-8 Yrs

Rotational Shift (24*7)

Your Responsibilities:

• You will play the role of a functional consultant and support applications in your area of responsibility i.e, Retail – SAP CAR
• You will contribute to the success of the implementation by applying knowledge in the areas of:
  • POSDTA
  • POS Interfaces with CAR
  • CAR Inbound and Outbound Interfaces
  • Merchandising Planning for Retail (MPR)
  • Omnichannel Article Availability (OAA)
  • On-Shelf Availability (OSA)
  • SLT Data Setup between CAR and ECC
• You will co-ordinate with multiple teams for the Failure of Jobs, IDOC and Transaction. In case of any issue related to mismatch of Transaction between system (POS/ CAR/ERP) investigate and analyze the root cause of the issue. If required work with Development team for any bug fix in the system.              

Thanks and Regards

Sindhupriya Y

Recruitment Sourcing Specialist

RPO Delivery