11+ Marketing management Jobs in Delhi, NCR and Gurgaon | Marketing management Job openings in Delhi, NCR and Gurgaon
Apply to 11+ Marketing management Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Marketing management Job opportunities across top companies like Google, Amazon & Adobe.
Key Responsibilities
- Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria.
- Understand the competitive landscape—be an expert on our competition and how they are positioned.
- Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
- Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
- Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
- Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
- Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
- Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
- Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.
Requirements
- 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
- Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
- Comfortable using collaboration and CRM tools such as Slack and Salesforce.
- Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
- Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
- Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Bachelor’s degree in business or marketing; MBA preferred.
- Pragmatic Institute Certified (PMC) III or higher preferred.
Responsibilities:
1. Collaborate with clients to understand their business requirements and objectives.
2. Conduct a thorough analysis of client processes to identify areas for Salesforce implementation.
Solution Design:
3. Configure and customize Salesforce to meet client needs, utilizing declarative tools and Apex programming as necessary.
Implementation:
4. Lead the implementation of Salesforce solutions, including data migration, integration, and customization.
5. Work with project teams to ensure successful delivery within scope, budget, and timeline.
6. Stay updated on the latest Salesforce features, best practices, and industry trends and Provide technical guidance and mentorship to junior team members.
7. Integrate Salesforce with other systems, both internal and external, using tools like Salesforce APIs, middleware, and third-party connectors.
8. Develop and execute test plans to ensure the quality and functionality of Salesforce implementations. Troubleshoot and resolve technical issues during the testing phase.
9. Provide training to end-users and support teams on Salesforce features and functionalities.
10. Offer ongoing support and troubleshooting for Salesforce-related issues.
11. Create and maintain comprehensive documentation for Salesforce configurations, customizations, and integrations.
Qualifications:
1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Salesforce Certified Platform Developer and other relevant certifications (e.g., Salesforce Javascript Developer, Platform Developer II).
Experience:
1. 5-7 Years of relevant experience in Salesforce
2. Proven experience in implementing and customizing Salesforce solutions.
3. Familiarity with software development life cycle methodologies.
4. Analytical mindset and problem-solving skills to address complex business challenges.
Technical Skills:
1. Proficient in Salesforce configuration, Apex, Visualforce, and Lightning components.
Knowledge of web development languages (HTML, CSS, JavaScript) is a plus.
2. Strong communication and interpersonal skills.
3. Ability to effectively convey technical information to both technical and non-technical stakeholders.
Interview Process:
Salesforce Machine test
Technical Interview 2 round
HR Round
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
· Proactively recommend new features and improvements to optimize and grow the use of the platform.
· Collaborate with key stakeholders to build, iterate, and improve existing or new processes and functions.
· Design, build, and deliver tailored Salesforce solutions for the business using Salesforce and other connected technologies.
· Uphold and promote best practices, design guidelines for security practices.
· Day to day administration, troubleshooting, and maintenance of the connected Salesforce platforms
· Support the continued build-out of key reports and dashboards, data administration, and integrity upkeep.
· Provide technical specifications and help maintain overall documentation for the business.
Skills and Qualifications
· At least 2 years of experience with technical implementations
· In-depth technical knowledge of Salesforce development and standard features
· Advanced experience with Salesforce.com configurations
· Should be aware about the best practices and governance limits.
· Leverage recommended frameworks.
· Knowledge in SFDC database with SOQL & SOSL
· Strong Salesforce development experience including working knowledge and ability to code in APEX (classes, triggers, batch processes and web services, Salesforce APIs, SOQL, and Force.com.
· Good understanding of Java Scripts and Cascading Style Sheets.
· Should have exposure to lightning aura components.
· Hands-on experience on REST and BULK API’s
· Good understanding of sales business process
· Should be able to understand the issue in live project and identify the RCA.
· Ability to analyse business processes/requirement and suggest the best possible solution.
Preferred Qualifications
· Bachelor of Engineering
Job description:
- Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
- Good knowledge of Salesforce Lightning Framework.
- Build-in Salesforce plug-ins and connectors.
- Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
- Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
- Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
- Must have Experience in Mentoring the People in Team.
- Integration using REST and SOAP.
- Experience in Salesforce Community cloud will be preferred.
- Experience in any Deployment Tool will be preferred.
REST & SOAP API ,Streaming API, Communities, Lightning , Omni Channel, Knowledge Base, Social Studio, CTI, Console Javascript) |
• Omni Channel, CTI, Console Javascript, Communities, Lightning( Aura , LWC Components), Console Javascript |
• Knowledge Base, Social Studio, CTI, Console Javascript, REST & SOAP integrations, Data Migrations. |
Designation: Software Engineer
Experience: 1+ Years
Qualification: BE/B.Tech/BCA/MCA
Job Location: Noida Sector 2 (currently work from home)
Job Description:
- 1+ years of experience in Salesforce development.
- Strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and
assignment rules)
- Design and develop solutions primarily on the Salesforce platform using Apex programming language and Visual Force
- Develop software solutions using MS tools, Salesforce.com API framework, and 3rd party APIs
- Perform unit testing and defect fixes
- Work with other team members to investigate design approaches, prototype new technology and evaluate technical feasibility.
- Provide consulting support on processes and systems issues.
- Author and update all technical documents relative to design, delivery, operation readiness and/or custom application development team site.
- Assist Business Analysts in troubleshooting technical issues with standard or custom programs and reports.
- Foster and maintain good relationships with customers and internal IT team members to meet expected customer service levels.
- Track all outstanding work through either the production ticket system or the Project Server.
Desired Skills
- Proven experience implementing solution using APEX, Visualforce, Lightning
- Strong working knowledge of Salesforce Query Language (SQL/SOQL)
- Solid understanding of web technologies, such as JavaScript, JQuery/AngularJS/Bootstrap, AJAX, HTML, DHTML, CSS
- Proficient in WebService Integration
- Experience with Heroku or Lightning Development (SFDC) preferred
- Experience with at least one object-oriented programming language, such as Java, C#, C++
Key Skills
SFDC, Salesforce Apex, Triggers, Work flow, Process builder, validation rules,
Lightning, Visualforce
QUALIFICATIONS
Preferred- BTech/ BE/ MCA/ BCA/ MSc IT/ BSc IT
Interested candidate may revert with the following details:
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Reason for relocation:
Job Description:
- Creation and execution of content strategy across social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, etc.) adhering to the brand's requirements and guidelines
- Develop engaging, creative, innovative campaigns and content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages
Technical Skills required:
- Working knowledge on prominent social media content updation dashboards.
- Understanding of key social media engagement metrices.
- Working knowledge of MS Excel and MS Power point. Good hands on knowledge on MS Excel is a plus.
Other requirements:
- Ability to work in a small yet closely-knit team and be willing to go an extra mile to help colleagues in time of need.
- Keenness to learn new things and grow.
- Good communication skills. May be required to speak to clients directly often.
- Ability to put across own PoV.
- Agreement to work long hours and even on weekends if required during peak work load periods. These would be seldom though may occur.
- Jovial and hardworking nature.
Social Media Writer and Content Manager
Job Requirements :
1) Prior Experience as a Social Media Manager (With a Focus on Youtube)
2) Experience with Google, Facebook and Youtube Ads
3) Experience writing social media posts, captions
4) Familiarity with Search Engine optimization (SEO)
5) Experience working with Mail Chimp is desired, but not mandatory
6) Awareness with social media trends
7) Creativity and Immersion in Social Media
8) Analytical Aptitude
9) Excellent writing and language skills
10) Proficiency in Hindi and English
11) Proofreading and Editing Skills
Job Responsibilities : The candidate would be responsible for
1) Crafting Social Media Strategy and setting clear objectives for promotion, engagement, conversion of target audience.
2) Managing client's social media assets.( Social Media, SEO, Content Marketing, Email, Print and Digital Marketing)
3) Content Management
4) Curating Weekly and Fortnightly Social Media Campaigns and overseeing their execution (Images/Video/Podcasts/Blog Posts/Snippets/One Liners/Newsletters)
5) Collating Social Media Analytics and generating insights for building online brand awareness and reputation
6) Creating and implementing fortnightly and monthly Content editorial calendars to manage content
7) Implement a publishing schedule and promote content through social advertising
8) Working with Design Team for creating Social Media Posts
9) Managing and reviewing comments and feedback section
10) Online Reputation Management (ORM) and establishing brand loyalty in the online and offline community.
11) Determining KPI for audience engagement by capturing relevant performance metrics
12) Compiling reports showcasing ROI and tweaking strategy if needed.
Salary : As Per Industry Standards
Experience : 3 to 7 Years
Qualification : Graduate in any field.
Software : Microsoft Office Suite / Hootsuite